What is our primary use case?
We use it for this specific client, they've deployed multiple instances of it across various locations to facilitate monitoring. To effectively monitor their infrastructure, it seems necessary to implement additional monitoring solutions for all three types of devices they have.
What is most valuable?
Nagios Fusion version 12.8 excels in user-friendly GUI design, cost-effectiveness, and ease of deployment. These factors contribute to a seamless experience for customers, allowing them to efficiently utilize the product's features without encountering challenges or complications.
What needs improvement?
In future iterations of this solution, there is a desire for more seamless integration with other monitoring software.
For how long have I used the solution?
I have been using it for ten years.
What do I think about the stability of the solution?
There are occasional bugs that require me to reach out to the support team for resolution.
What do I think about the scalability of the solution?
It is highly scalable, I would rate it nine out of ten. There are approximately ten people actively using it.
How are customer service and support?
I am satisfied with its technical support and I would rate it nine out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
In my experience with monitoring solutions, I've encountered a diverse range of options in the market, including offerings from upper-tier companies like SolarWinds and ManageEngine. I've had clients with smaller environments seeking cost-effective solutions, while others with larger setups require top-of-the-rack and on-the-shelf products.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
Typically, once the infrastructure is upgraded to support Python, the authorization and deployment processes take approximately three weeks, which includes fine-tuning. It is essential to dedicate at least a week to personnel training. I manage approximately ten installations, with about three to four being Nagios on-premises solutions and two utilizing Nagios Fusion.
What's my experience with pricing, setup cost, and licensing?
The pricing is quite reasonable, especially when compared to the broader market. It is versatile and suitable for use by smaller businesses, not exclusively tailored for larger organizations.
What other advice do I have?
Overall, I would rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner