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WalidChowdhury - PeerSpot reviewer
Head Of Operations at BD
Reseller
Top 10
Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability
Pros and Cons
  • "It not only tackles spam effectively but also incorporates advanced features like ATP and active features which ensures a comprehensive and adaptable email security solution tailored to their heterogeneous environment."
  • "There is room for improvement in the management of multiple domains."

What is our primary use case?

Our customer faced a significant challenge with spam, leading to increased expenses. The complexity of their email infrastructure added to the issue, with some clients using Microsoft Exchange, others relying on different systems, and some operating on Linux platforms. To address this, we recommended a solution that seamlessly integrates with diverse email security platforms. It not only tackles spam effectively but also incorporates advanced features like ATP and active features which ensures a comprehensive and adaptable email security solution tailored to their heterogeneous environment.

What is most valuable?

The simplicity of our licensing policy, combined with the consolidation of hardware and feature costs, sets us apart in the market. Additionally, our MSP mode, powered by Barracuda Identity Gateway, enhances user management facilities, providing an integrated and user-friendly experience.

What needs improvement?

There is room for improvement in the management of multiple domains. Enhancing this aspect to better meet the diverse needs of our customers would be beneficial. After four years, they should offer a replacement with a new hardware appliance, providing upgraded equipment and ensuring continued performance.

For how long have I used the solution?

I have been working with it for approximately fifteen years.

What do I think about the stability of the solution?

It provides high stability capabilities.

What do I think about the scalability of the solution?

It offers excellent scalability, and it is well-suited for businesses of medium size. I would rate it ten out of ten.

How are customer service and support?

Its customer service and support are not overly satisfactory. I would rate it six out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward and user-friendly. I would rate it ten out of ten.

What about the implementation team?

The implementation typically requires half a day, while the integration process and policy creation take approximately one to two days.

What's my experience with pricing, setup cost, and licensing?

The regular pricing was initially very reasonable, but three years ago, Barracuda revised their price list and SKUs, resulting in a significant doubling of the standard prices. After the modification, the renewal costs for their products skyrocketed. To illustrate, a customer who initially purchased a direct email security product for $50,000 could now face a renewal price exceeding $60,000 after three years due to the altered pricing structure. This change has presented challenges for customers, leading to a notable increase in overall expenses during the renewal process.

What other advice do I have?

Aside from the pricing, it is a very good solution. I would rate it ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Jijin Joseph - PeerSpot reviewer
Technical Director at Channelnext
Real User
Top 5Leaderboard
Provides extensive and in-depth analysis through its user-friendly portal
Pros and Cons
  • "PowerDMARC is a user-friendly solution. You will receive reports in both CSV and PDF formats, and they are highly detailed. The product is stable. The solution is scalable. Technical support is good. The deployment process of PowerDMARC is straightforward. If you have technical knowledge, you can manage certain tasks yourself. If you're experiencing issues like phishing attacks or receiving fake invoices or emails ending up in the junk folder, this tool resolves these problems effectively."
  • "If the domain look-alike attack can be effectively addressed, it would significantly enhance security measures. TLS reporting capability could be improved."

What is our primary use case?

PowerDMARC can prevent fraud and fake invoices. It also prevents MITM attacks, safeguarding your domain reputation from damage. It also protects against domain impersonation. The tool stands out significantly from other DMARC solutions by providing extensive and in-depth analysis through its portal, which is user-friendly. It thoroughly inspects emails sent on behalf of a specific domain, enabling straightforward remedial actions to be taken directly from the PowerDMARC portal without complexities.

Moreover, it offers a hosted SPS feature, allowing seamless integration with your SPS and performing Lookups flattening. Typically, the standard Lookups count is ten, but with the PowerSPF feature and Lookups flattening, PowerDMARC can exceed this limit, offering enhanced security beyond ten Lookups. 

PowerDMARC offers various features, such as hosted SPAF and services, allowing you to enable TLS reports. It also ensures all outgoing emails from the domain have TLS encryption. The platform also facilitates the enablement of MTA-STS with a straightforward process included in the package, supporting BIMI configuration. Additionally, users can upload their organization's logo to the portal. When recipients receive emails from your domain, they will see your domain's logo, providing more legitimacy to the email and allowing recipients to verify its authenticity through the logo, a feature known as BIMI. One significant aspect is the 24/7 support provided throughout the year for domain-related issues, ensuring continuous managed services. The tool alerts you if anyone attempts to spoof your domain and send emails on behalf of your organization. Remedial actions can be taken directly from the portal.

What is most valuable?

PowerDMARC is a user-friendly solution. You don't need detailed technical knowledge to take remedial actions based on the detections. Therefore, all kinds of issues related to PowerDMARC can be remediated from the portal, even if you don't know much about the technology.

You will receive reports in both CSV and PDF formats, and they are highly detailed. These reports contain comprehensive information, even amidst a multitude of graphical representations. You can discern the strength of your outgoing email domain through the visualized graphical format. This includes insights into the number of emails that have received DMARC complaints and those leaving your domain without proper DMARC authentication. All these intricate details are accessible within the report


What needs improvement?

If the domain look-alike attack can be effectively addressed, it would significantly enhance security measures. These types of domain look-alikes are generated by targeting specific operating sessions. Improving detection in this area would greatly benefit users.

Additionally, TLS reporting capability could be improved. By utilizing encryption, it can offer a more user-friendly experience. Including visual aids like pie charts or graphs would significantly enhance its usability.


For how long have I used the solution?

I have been using PowerDMARC as a partner for more than two years.


What do I think about the stability of the solution?

The product is stable.


What do I think about the scalability of the solution?

The solution is scalable. Over 100 users are using the solution in my organization.



How are customer service and support?

Technical support is good.


How was the initial setup?

The deployment process of PowerDMARC is straightforward. Once the system is onboarded, all that is required is to publish and identify existing PowerDMARC entries in the DNS portal. Upon placing the email flow under strict control, minor adjustments can be made with the support team's assistance. Initially, I needed guidance on this from the DNS portal. After updating the DNS portal, the organization's data is securely transmitted and integrated into the PowerDMARC portal. 

From there, one can easily monitor all outgoing email traffic, identifying emails sent via SMTP relays to the organization's audience. By configuring the PowerDMARC policy to reject, undesired emails from external sources are promptly declined by recipient servers. This process eliminates various types of attacks within two to three weeks. It has an AI-powered backend engine. Thanks to its AI-powered backend engine, the portal efficiently handles analysis for any number of domains and sending sources. It provides detailed insights into email traffic, offering granular information


What about the implementation team?

If you have technical knowledge, you can manage certain tasks yourself. However, the support team can always guide you on performing actions, configuring settings, or enhancing your setup. They provide essential information and assistance. Once the onboarding process is completed, you can rest assured that the support team will handle all detections and policy changes, ensuring you don't need to worry about any aspect.


What's my experience with pricing, setup cost, and licensing?

PowerDMARC is highly competitive based on its pricing and its exceptional features. 


What other advice do I have?

If you're experiencing issues like phishing attacks or receiving fake invoices or emails ending up in the junk folder, this tool resolves these problems effectively. Many hesitate to implement the tool because legitimate emails might be rejected by recipient servers. However, this hassle is mitigated during the onboarding process of PowerDMARC policies.

When considering a policy change, deploying PowerDMARC typically takes three to six months. The solution also offers the flexibility to adjust policies within two weeks after analysis. The system's engine efficiently detects and analyzes traffic, providing recommendations to transition policies from monitoring to release state. Its speed is truly impressive.

Overall, I rate the solution a nine out of ten.


Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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