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Senior Information Security Analyst at a wholesaler/distributor with 501-1,000 employees
Real User
Comes with a valuable reporting feature but pricing needs to be cheaper
Pros and Cons
  • "The tool's most valuable feature is reporting. It helps us understand what's going on in our environment."
  • "Proofpoint Cloud App Security Broker should be cheaper."

What is most valuable?

The tool's most valuable feature is reporting. It helps us understand what's going on in our environment. 

What needs improvement?

Proofpoint Cloud App Security Broker should be cheaper. 

For how long have I used the solution?

I have been using the solution for a year and a half. 

What do I think about the stability of the solution?

I rate the tool's stability a ten out of ten. 

What do I think about the scalability of the solution?

I rate Proofpoint Cloud App Security Broker's scalability a ten out of ten. 

How are customer service and support?

The product's support is good. 

How would you rate customer service and support?

Positive

What other advice do I have?

I rate Proofpoint Cloud App Security Broker a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Kamal Kumar Verma - PeerSpot reviewer
Lead Consultant at Genpact - Headstrong
MSP
Top 5
Stable product with essential document tracking features
Pros and Cons
  • "The product is stable."
  • "They are priced significantly higher and less cost-effective than alternative options."

What is our primary use case?

We primarily used the product as an identity provider and for document tracking features on mobile.

What needs improvement?

The CASB solutions have limited usage within the organization. Other products could provide similar functionalities at a lower cost. They are priced significantly higher and less cost-effective than alternative options. Specifically, zero-trust solutions are much easier to implement and more budget-friendly than CASB. This perspective is not limited to Proofpoint alone; it applies to any service provider offering it.

I prefer relying on a single product that can perform multiple tasks. For example, installing the CASB on my machine could handle monitoring, detection, security, and internet access, streamlining maintenance with just one tool.

For how long have I used the solution?

I have been using Proofpoint Cloud App Security Broker for over a year.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

We had 2,500 to 3,000 Proofpoint Cloud App Security Broker users globally.

Which solution did I use previously and why did I switch?

In my organization, we worked with around ten to fifteen different technologies, including Bitglass, and CASB was not among our top priorities. While CASB might benefit some organizations, it was optional for our specific setup, considering the other security measures and technologies we had in place.

I found no particularly valuable features regarding CASB resolutions. There are other tools available that can achieve the same functionalities and perform similar tasks. For example, I can accomplish tasks like encryption or secure data movement from our office to the internet using alternative services like Zero Trust solutions. Because of this, our organization considered removing it from our system due to its limited benefits compared to other products.

How was the initial setup?

My role primarily revolved around making configuration and administration changes to the existing setup of the product. It is easy for IT executives as they have worked on more difficult implementations and configurations of other technologies like Firewall products. It is complicated for non-IT people to understand the process.

Which other solutions did I evaluate?

We explored implementing CASB on a larger scale to maximize its usage and benefits. We opened a ticket to assess its suitability for our organization and thoroughly evaluated how it could complement our existing technologies and infra, including zero-trust solutions from Zscaler.

During the evaluation, we questioned whether CASB could provide unique advantages that other existing tools couldn't deliver. We discussed this with management, prepared the necessary documentation, and conducted proofs-of-concept (POCs) to understand its potential impact on our infrastructure. After careful consideration, we ultimately concluded that the features offered by CASB were already available in other technologies.

What other advice do I have?

I would rate Proofpoint Cloud App Security Broker a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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