I used to use the solution at my old workplace, and now I implement it in my new company.
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I used to use the solution at my old workplace, and now I implement it in my new company.
The solution's most valuable features are its patch management capabilities, especially for third-party applications, along with quick and easy configuration and deployment processes. The tool's IT inventory management capabilities are a lot more user-friendly than Microsoft Intune, especially if I consider any kind of reporting. The software deployment process is not too bad.
In relation to ManageEngine Endpoint Central, ManageEngine NGAV seems to be completely useless right now. I don't think they have officially released the latest version of ManageEngine NGAV, but I feel that it might get released later, though it doesn't seem inviting at all. ManageEngine NGAV needs improvement.
I feel that the area revolving around the licensing model of the product needs to be made a bit easier.
The stability part of the product has some room for improvement.
I have been using ManageEngine Endpoint Central for three years. My company is a customer of the tool.
Stability-wise, I rate the solution an eight out of ten.
I know that the tool is used by thousands of people, but my company has a very small network, so I don't know what to say about the scalability feature of the product.
I have contacted the technical support team of the tool a few times. The solution's technical support is fast to respond. I rate the technical support a seven out of ten.
Neutral
The product's deployment phase was extremely easy.
The solution is deployed on the cloud.
I did not seek any help from a third party for the deployment of the product. As I had used the on-premises version for three years, I found the cloud version was just surprisingly way easier to get started. Even someone without any knowledge of IT can probably get the tool to work.
ManageEngine Endpoint Central's license in models is all over the place, meaning you have to pay for each individual extra module or extra user. I have been trying out a lot of ManageEngine products. The pricing of the product is not bad compared to the other similar solutions in the market.
I have experience with ManageEngine Endpoint Central and Microsoft Intune. I like ManageEngine Endpoint Central since Microsoft Intune can come across as a little time-consuming tool.
I would suggest ManageEngine Endpoint Central for a one-man team doing everything in a company, but a single person probably won't survive by taking care of the technical support and implementation of Microsoft Intune.
At my old workplace, I used to use ManageEngine Endpoint Central since I used to operate as a one-man team. At my new job, I saw that we have a small IT group with three to four members who have been working on Microsoft Intune for about a year, and I saw how we had a hard time rolling out everything in the tool since it had a lot of bugs. I decided to show the people at my new job how ManageEngine Endpoint Central can make work easy.
I decided to use ManageEngine Endpoint Central for IT inventory management and patch management.
I immediately started to see and experience the benefits of using the solution in my company. At my old workplace, when I used to use the on-premises version of the tool, I felt that the product was a bit time-consuming. At my new organization, we were using the cloud version of the product during the trial session, after which, during the initial setup phase, I enrolled 150 machines just to show my colleagues how easy it is to manage ManageEngine Endpoint Central compared to Microsoft Intune. Within a couple of days, though not everything was completely patched with the solution, I felt it was pretty immediate to deliver in the area of patch management.
I rate the tool a seven or eight out of ten.
We use the solution because we want a central tool for multiple security needs. We also use it for remote device management.
The product enables us to do AD auditing, vulnerability scans, and endpoint-related activities like MDM and MAM. It is a consolidated tool.
The patch management and the vulnerability scanning features are valuable. ManageEngine Endpoint Central is a one-stop solution for our visibility needs. From a single dashboard, I can get full visibility. The product enables mobile device management and mobile access management. It is a centralized tool. It is compatible with all environments, such as Linux and Windows, for third-party patch management.
The solution has software asset management, hardware asset management, and non-IT asset management. The dashboard is beautiful. We can get good information from the dashboard. The reporting tool is very good. We use ServiceDesk Plus, ADAudit Plus, ADManager, and OpManager. The product integrates different tools seamlessly and gives a comprehensive and correlated report.
The product must provide more API integrations with different ERP tools. It must also provide integration with CRM tools so that the asset can be quickly mapped. The mapping of the assets procured in the financial tool can be improved.
I have been using the solution for three to four months.
The tool is very stable. I am satisfied with the stability. I rate the stability a nine out of ten.
I rate the tool’s scalability a nine out of ten. It is very scalable. Everyone in our IT department and security team is using the solution. We have approximately 550 users in our organization.
We deployed the solution recently. The software deployment is seamless. It is very good. The time taken for deployment depends on how we build the package. We follow our strategy. We do not deploy everything in one go. We follow a procedure. We have an SOP. We deploy in the test environment first. The tool gives us full control over patching. I rate the ease of setup an eight out of ten.
The price is moderate.
We also use Microsoft.
ManageEngine Endpoint Central is a very good solution. It is a comprehensive solution. It has many features for IT and security. People must choose the security edition to benefit from the comprehensive and correlated approach to managing IT and security needs. Overall, I rate the product an eight out of ten.