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Marketing Expert at a comms service provider with 51-200 employees
Reseller
Top 5
Useful to identify and assess vulnerabilities but needs to provide a pure cloud-based version
Pros and Cons
  • "The product's initial setup phase was very easy."
  • "There are certain limitations because of the product being used on a hybrid model. Rapid7 InsightVM doesn't offer a solution purely in the cloud."

What needs improvement?

The product is not a cloud solution. The tool can only be used as a hybrid solution, meaning it can be used on the cloud and on an on-premises deployment model. There are certain limitations because of the product being used on a hybrid model. Rapid7 InsightVM doesn't offer a solution purely in the cloud.

Competitors of Rapid7 InsightVM, like Tenable.io and Qualys, offer pure cloud solutions.

For how long have I used the solution?

I have been using Rapid7 InsightVM for seven or eight years. My company serves as a distributor of the tool.

What do I think about the stability of the solution?

Sometimes, there were certain parts and programs of the product about which the customer used to complain.

Stability-wise, I rate the solution a six to seven out of ten.

What do I think about the scalability of the solution?

It is a highly scalable solution. One of my company's customers uses the tool on 1,30,000 devices.

My company deals with clients who own small as well as enterprise-sized businesses.

How are customer service and support?

In the past, the support offered for the product was good. Unfortunately, over a period of time, the support offered has become poor.

I rate the technical support a four to five out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The product's initial setup phase was very easy.

The solution can be deployed in a few hours. The time required depends on the scale of the deployment. If there are 1,000 or 10,000 deployments to be done, then it takes time. If the customer provides a Q&A to calculate the design of the network, then the process becomes easier. If the customer does not know about their network, then the deployment process takes time since our company has to discuss several things with them before starting the process.

What's my experience with pricing, setup cost, and licensing?

The product is cheaper than the other similar tools available in the market.

What other advice do I have?

My company uses Rapid7 InsightVM to identify and assess vulnerabilities.

The product has improved our company's vulnerability remediation process. The tool finds vulnerabilities by scanning devices and networks. The solution is also useful in the area of database scanning.

The product area I find to be valuable in vulnerability management workflow stems from many aspects, like reporting, which is very useful. Rapid7 InsightVM's integration with Jira is also very effective and useful for end users. The coverage of the vulnerability offered by the product is very good. The GUI for Japanese users is good.

The product's integration capabilities have improved my company's security posture, as many other systems can be integrated with it. The export feature of the product helps users deal with other products like ServiceNow or Splunk.

The product is more useful for scanning than for its real-time visibility, but I can say that its functionalities come very close to real-time features. The product scans every six hours.

In large and diverse environments, the performance and the scalability of the product are not bad.

The product is easy to understand, making it good for companies that doesn't have much expertise in the area of security. It is an easy to use product. The product also provides a GUI in Japanese, while taking care of the reporting part efficiently, making it very convenient for the end users in Japan.

I rate the product's capacity to offer ease of use an eight out of ten.

I rate the overall tool a six to seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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LadislavSolc - PeerSpot reviewer
CEO at Target Five
Real User
Offers good real-time monitoring capabilities
Pros and Cons
  • "The tool's dashboard and reporting capabilities match our company's needs since we are able to modify the basic view to create a new dashboard, and it works out very well for our needs."
  • "The tool's initial configuration is not so easy."

What is our primary use case?

I use the solution in my company for vulnerability risk assessment, and we are quite happy with it.

What needs improvement?

The tool's initial configuration is not so easy. The hardware requirements related to the tool need to be better because we need a lot of memory to achieve speed in the solution. If our company needs to react at times, we need to upgrade more memory in the hardware. In general, Tenable Security Center is a very good solution according to me.

For how long have I used the solution?

I have been using Tenable Security Center for six months. My company works in partnership with Tenable Security Center.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

I use the solution for quite a huge amount of computers in my company, and I see that its scalability is quite nice since it offers an unlimited number of scanners, so I think it's ready for big enterprises.

In the Czech Republic, the tool is mostly used by medium and enterprise-sized businesses consisting of 1,000 to 15,000 users.

How are customer service and support?

I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previous experience with Tenable Security Center's competitive solutions, and now I see why Tenable is okay.

How was the initial setup?

I rate the setup phase a six on a scale of one to ten, where one is difficult and ten is easy.

The solution is deployed on the cloud and on an on-premises model, but our company mainly relies on the latter.

The solution can be deployed in a few hours since you need to download the tool's initial package, which is quite big, but once it is done, the deployment process becomes really fast and can be done in 20 to 30 minutes.

What's my experience with pricing, setup cost, and licensing?

I rate the solution's price as seven on a scale of one to ten, where one is cheap and ten is expensive. The tool is quite expensive.

What other advice do I have?

I don't use the product for compliance support.

In terms of the product's valuable feature for threat detection, I would say that the solution's reporting overview in the dashboard is nice. The prioritization of vulnerabilities in the tool is very nice.

The real-time monitoring capabilities of the product are very useful for our company, as they help us to be more in control and interact more actively.

The tool's dashboard and reporting capabilities match our company's needs since we are able to modify the basic view to create a new dashboard, and it works out very well for our needs.

Speaking about how Tenable Security Center's integration capabilities with other tools have affected our company's security operations, I would say that I have very little experience with the integration part, but from what I can see in the product's documentation and description, it can be really well-integrated with a lot of systems, like service desk in ServiceNow and other security vendors, which is good for our company. I can say that the integration capabilities of the product are good.

I would definitely recommend the product to those who plan to use it.

I rate the tool a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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