Service and Support
Microsoft Storage Spaces Direct customer service and support receive mixed feedback. Some find frontline support inadequate for critical business needs, recommending Microsoft Premier for larger operations. Users benefit from vendor partnerships with brands like Dell and Lenovo, allowing direct support without contacting Microsoft. Premium-level contracts enhance the support experience, sometimes reaching developers. While some rate the support favorably, others highlight issues like delayed solutions and a lack of focus due to Azure prioritization.
Deployment
Microsoft Storage Spaces Direct's initial setup is generally straightforward, especially with the right hardware. Early documentation had gaps, particularly in RDMA interoperability, though updates have improved clarity. Some administrators find it intuitive with command-line experience, but limited GUI options challenge others. Diverse hardware makes specific requirements complex, and understanding storage intricacies is vital. Setup often necessitates specialized knowledge despite ease in following online guides and compatibility requires careful considerations.
Scalability
Microsoft Storage Spaces Direct supports scalability up to 16 nodes. Users appreciate the ability to expand vertically and horizontally, allowing integration of diverse hardware generations. Some note challenges when adding nodes, suggesting automation for improved volume management. The technology enables the grouping of clusters for expanded capacity, though two-node setups require a complete rebuild. The architecture offers flexibility in upgrading storage or adding nodes without increasing compute, with mixed opinions on initial redundancy handling.
Stability
Early challenges were noted, but confidence increased with use and learning. Stability improves with proper configuration and training. Some users experienced no issues, while others faced glitches, especially when configurations were incorrect. Ready Nodes aid in stability, making management easier. Stability is rated seven or eight out of ten. Training is crucial despite familiarity with Windows Server. Smaller applications tend to run smoothly, and testing takes time to ensure reliability.