Harness Reviews

Users reported significant efficiency improvements with Harness, achieving a 20-30% increase compared to Jenkins. They experienced faster deployments, reduced engineering effort by 50-60%, and improved deployment success rates from 80-85% to over 95%. Development time savings were noted at 30-40%, with error rates down by 70%. Indirect cost benefits occurred through fewer incidents and outages. Reduced maintenance needs and automated rollbacks minimized manual intervention, justifying licensing costs through operational savings.

Harness is primarily used for deployment, integrating security and compliance measures. It facilitates pipeline automation, manages Kubernetes clusters, and automates Canary deployments. Teams use it for continuous deployment and infrastructure provisioning, leveraging user-friendly interfaces and comprehensive CI/CD functionality. Through integrations with platforms like Git, Jenkins, and GitLab, organizations efficiently handle application lifecycles. Harness's role in governance and audits, especially SOC and ISO compliance, is valued in multiple operating regions.

Harness offers reliable customer service with efficient solutions to issues, typically within a four-day SLA. Internal teams often manage incidents, minimizing reliance on direct external assistance. On rare support occasions, downtime alerts and prompt resolutions are provided. Incident reports are quick and informative. Contact experiences with Harness are positive, marked by helpful and prompt responses when needed.

Initial setup of Harness is described as easy with no major challenges, with a dedicated team assisting implementation. Users appreciated supportive resources. Some did not participate directly, finding the onboarding process straightforward. AWS Cloud hosting and AWS Marketplace were utilized. Harness pricing, though subscription-based and often perceived higher for smaller teams, provides justified value for enterprises due to deployment safety and robust features. Setup costs are attributed to the learning curve and integrations required.

Users express satisfaction with Harness's scalability. Organizations see no significant scalability issues when adopting or scaling pipelines. Some users experience decreased stability when integrating numerous applications, but most manage organization growth effectively. Harness handles extensive applications and performs well even for enterprise environments, with users reporting smooth operation across their infrastructure. SaaS nature suggests strong scalability. Users, implementing in varied environments, acknowledge Harness's capability to support scaling without major issues.

Responses indicate that Harness is largely stable in production environments, with most companies experiencing no latency or deployment delays. It is reliable for many, though integrating it with over twenty applications may cause stability issues, necessitating improvements. Some report occasional downtime, often managed through effective communication from Harness. While minor challenges exist, users generally find Harness dependable for their needs.