What is our primary use case?
We use Harness as a deployment tool. It allows us to define environments like OpenShift or Kubernetes or Linux servers.
It automates the pipeline system where users can trigger with the master branch. We use Tekton to run without any manual interaction. Once the build is done, it stores artifacts in JFrog, and Harness detects them automatically and executes deployment.
How has it helped my organization?
Harness has been much faster and user-friendly for the end user for deployment purposes. It allows us to do changes in the build stage during deployment, making processes more efficient.
Harness also allows for modifications at the YAML level, which is beneficial for our pipeline and deployment processes.
What is most valuable?
Harness starts integrating with organizations, making everything automated without the need for manual interruption.
It facilitates deployment by allowing a user to push their code into GitHub or Bitbucket and have it deployed without manual management intervention.
What needs improvement?
Even with automation, there's a requirement for manual change requests for approvals. If this is corrected, we could have a totally automated pipeline. Otherwise, we need to use GitLab or GitOps to trigger automatically with every commit.
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Harness
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For how long have I used the solution?
I have been working with Harness for four to five months.
What do I think about the stability of the solution?
Harness is stable. There is no high latency or deployment delay, and it has proven to be reliable.
What do I think about the scalability of the solution?
Currently, we are scaling up the pipelines with Harness, which provides functionality to achieve this without any significant issues.
How are customer service and support?
There is a dedicated team within the organization to handle incidents and issues with Harness, so we don't need to rely on external support much.
Which solution did I use previously and why did I switch?
We were previously using a different tool for deployments which had its limitations. Now, we use Tekton for continuous integration and Harness for deployment.
How was the initial setup?
There were no significant challenges with the initial setup. We had a dedicated team for the implementation and were able to get support when needed.
What about the implementation team?
For the implementation, there was a dedicated team handling Harness, which made the process streamlined.
What was our ROI?
Harness offers a user-friendly deployment experience with faster processes compared to the previous tools we were using.
What's my experience with pricing, setup cost, and licensing?
I do not have information on the pricing, setup cost, and licensing as I am working for a client, and it is handled at the organizational level.
Which other solutions did I evaluate?
We have evaluated Jenkins and Tekton for continuous integration, yet Harness is used for deployment.
What other advice do I have?
I recommend Harness to other users. As part of the engineering team, my role includes certifying products for applications, and Harness has proven suitable for our needs. I suggest adopting it based on usage requirements.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.