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GEP SMART Reviews

4.2 out of 5

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Helped 885,264 peers since 2012

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GEP SMART mindshare

Product category:
As of March 2026, the mindshare of GEP SMART in the Procurement Software category stands at 6.4%, up from 5.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Procurement Software Mindshare Distribution
ProductMindshare (%)
GEP SMART6.4%
SAP Ariba Procurement15.4%
Oracle Procurement Cloud6.7%
Other71.5%
Procurement Software

PeerResearch reports based on GEP SMART reviews

TypeTitleDate
ProductReviews, tips, and advice from real usersMar 28, 2026Download
ComparisonGEP SMART vs SAP Ariba ProcurementMar 28, 2026Download
ComparisonGEP SMART vs Oracle E-Business Suite iProcurementMar 28, 2026Download
Suggested products
TitleRatingMindshareRecommending
SAP Ariba Procurement3.815.4%80%12 interviewsAdd to research
DocuSign CLM4.5N/A100%1 interviewAdd to research
 
 
Key learnings from peers
Last updated Mar 27, 2026

Valuable Features

Room for Improvement

Pricing

Review data by company size

By reviewers
Company SizeCount
Midsize Enterprise2
Large Enterprise11
By reviewers
By visitors reading reviews
Company SizeCount
Small Business46
Midsize Enterprise17
Large Enterprise92
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
14%
Energy/Utilities Company
10%
Manufacturing Company
8%
Media Company
6%
Comms Service Provider
6%
Transportation Company
6%
Healthcare Company
5%
Computer Software Company
5%
University
5%
Wholesaler/Distributor
4%
Retailer
4%
Hospitality Company
4%
Outsourcing Company
3%
Real Estate/Law Firm
3%
Insurance Company
3%
Construction Company
3%
Government
2%
Marketing Services Firm
2%
Performing Arts
2%
Museum Or Institution
1%
Educational Organization
1%
Pharma/Biotech Company
1%
Non Profit
1%
Consumer Goods Company
1%
Logistics Company
1%
Legal Firm
1%
Engineering Company
1%

Compare GEP SMART with alternative products

Learn more about GEP SMART

GEP SMART customers

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GEP SMART Reviews Summary
Author infoRatingReview Summary
Senior Product Manager at a university with 10,001+ employees5.0We leverage GEP SMART for upstream sourcing, contracts, and spending, achieving digital transformation with AI/ML and streamlined reporting. The system is stable with great support. I'd like continued investment in analytics, and advise process reevaluation for new users.
Sourcing Manager at a consultancy with 10,001+ employees4.5We use GEP SMART for project reporting, sourcing, and contracts, enhancing our procurement with improved efficiency, savings, and transparency. Although user-friendly, it needs training, and better multi-language support, especially for supplier manuals.
Sr. Contracts Engineer at a energy/utilities company with 501-1,000 employees3.5I value GEP SMART for its sourcing and tendering capabilities. Although setup was easy, we encounter synchronization issues with Oracle for supplier data and face challenges using its full end-to-end solution due to existing internal systems.
Director, Supply Chain / Design & Construction Technology at a hospitality company with 5,001-10,000 employees4.0I rate SMART by GEP an 8/10. It saves significant time on RFPs and diversity spend reporting. GEP's responsiveness to customer feedback and continuous improvements, like addressing initial usability issues, makes it a valuable, evolving tool.
Associate Director, Sourcing and Contracts Technology at a non-tech company with 1,001-5,000 employees4.0We appreciate GEP SMART's central contract repository and digital transformation for our procurement. However, its search capabilities, fragmented architecture, and GEP's internal data/quality processes are poor. Implementation felt like testing, though GEP's excellent support team often compensates for product flaws.
Sr. Manager, Procurement & Systems Support at a media company with 1,001-5,000 employees4.5I use GEP SMART for source-to-contract, appreciating its monthly spend data, automated contract alerts, and streamlined RFPs. Its ease of use and unified platform deliver significant ROI, though I'd like more AI for contract automation.
Senior Director at True Value4.0I primarily use this for sourcing, supplier management, and spend analysis. It centralizes data, simplifies RFPs, and aids vendor evaluation. I appreciate the ease of use and support, but desire more standard templates and improved in-system document creation.
Senior Manager at a outsourcing company with 10,001+ employees4.0We use GEP for purchase-order invoicing and spend management, valuing its unified platform, improved visibility, and intuitive access for digital transformation. While generally strong, I desire more control over master data and smoother integration with their new customer success team.