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GEP SMART vs Oracle Procurement Cloud comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
GEP SMART
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
Procurement Software (3rd), Contract Management Software (8th)
Oracle Procurement Cloud
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
Procurement Software (4th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
it_user1709418 - PeerSpot reviewer
Senior Product Manager at a university with 10,001+ employees
Doesn't require a background in analytics to run reports
SMART has been helpful for sourcing and public bids. For regulatory purposes, our university posts bids, depending on the scope of the bid. We get a lot of value out of SMART's ability to post to a public site and have suppliers see that information, register in the tool, and participate. SMART features for collecting information and its timeline capabilities are highly useful. Then on the contract side, the reporting capabilities are the most valuable. Our use case focuses primarily on post-execution and lifecycle management, so it's essential to be able to report accurately especially compliance-related reports. SMART is easy to use, especially when reporting. It isn't designed for a hardcore analyst. You don't need to have a background in analytics to run reports, which is huge. I realized I hadn't touched too much on the spending side, but we use SMART for all spending analytics, and any commodity manager procurement professional can go in and run a spending report. That was a business decision to restrict who can run reports since that data can be exported and used. But the reporting capabilities are incredibly easy to use.
KM
Associate Director Delivery at Apps Associates
Highly customizable, scalable and seamlessly integrates
Off late, most of my customers, where I see a trend, are long-standing heavily customized major customers on ERP (Enterprise Resource Planning) on EBS who want to convert themselves to the cloud, and they expect us to provide the same level of customizations that EBS supports them in the cloud. So that's the challenge where we are currently. We have a few strategic advisory accounts like that, and we are evaluating those customizations to see how we can plug them as part of the solution offering so that the customer retains their current custom behavior and they don't have to deal with too many changes with their users. And that's the biggest change that we are working on. And there is a bundle of such initiatives that we do internally. Custom roles are one such thing. There are several areas of improvement. In the procurement cloud, we have today the landed cost management, where there's a lot of flexibility, which has been given on the cloud side in terms of costing. So the license and pricing have become a little complex area. And then auto management has completely changed in the cloud, the way the pricing strategy has been. It's been more complex and more flexible in the cloud. So that's the second area where we see challenges. These two, plus yes, now with self-service procurement, the dynamics have changed in global procurement, where the corporate will do the billing and invoicing, and we can do it from any big use, placing purchase orders and all that, the consolidation and the dynamics of testing. So these are some of the things which have greater flexibility, but at the same time, there is complexity in terms of implementation. We try to implement everything within the same window of the same customer window of six months. In future releases, I would like to see the idea of automating the period close process, which would be beneficial for sustenance after go-live. It is more like sustenance, both go live. If there is a mechanism where the period close can be automated, or it can be if the product can come up with a dashboard specifically for that, which ties with the sequence of the sub-ledgers, what are the conflicts to close the sub-ledger areas to facilitate and close the ledger area? Which consumer buying? That's one initiative or one idea that I'm thinking about. There are quite a few like that, which are more from the sustenance standpoint, more than the implementation standpoint.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere has a very rich and easy to use interface. This makes it very intuitive. As an organization, we give training to business users to help them automate themselves. It is an easy to go, create your own scripts, and logic. The typical commands which they have in the workbench are very helpful for us."
"The Automation Anywhere University is a good tool. It goes topic-by-topic with real-time examples."
"One of the strengths of Automation Anywhere is its user-friendly interface, which makes it accessible even to those without a development background."
"AI governance is very important in my company, and we are implementing it now."
"We have had a very good experience with Automation Anywhere and we are very happy with the solutions."
"It is easy to install and use."
"Most clients prefer Automation Anywhere because it is easy to implement. You don't need to know rocket science to learn this solution. If you know logic, that is sufficient. Automation Anywhere is more user-friendly."
"The most valuable feature is the task bots because we found that cognitive functionality can be improvised."
"The AI tool definitely has learned from the information we've given it but also from some of the corrections that we've made. It may have auto-applied a classification and then we have gone in and corrected it, given it some feedback. With that, more and more, we are not having to touch the information once it gets processed. It's classifying it from the get-go in the correct category."
"The sourcing module is a place we can always go to find all the information we submitted to a vendor and what they submitted back to us, and it is really meaningful and effective in getting that information out to the vendors."
"Their tool has become a much better tool over the years."
"The digital transformation and people being able to search and the reduction in redundancy are all part of the efficiency and process improvement, from our perspective, and there's a huge benefit to it."
"There are additional time savings in managing communications. If you have an open RFP and there are questions, you can manage all of the questions and answers in the thread inside that RFP. All the suppliers will get any notifications that you want them to get, and everything is within the body of the RFP so you don't have to worry about things in email, outside of the system."
"The fact that GEP is a single, unified software platform for our whole organization certainly unifies the information in one place."
"The source-to-pay functionality has contributed to the digital transformation of our company."
"From a contract perspective, in my opinion, SMART has improved things a hundred-fold."
"Oracle is suitable for those large enterprises that heavily rely on customizations."
 

Cons

"Even though the product is easy to use, there are some challenges when we move across different environments; there's a lot of setup needed."
"Excel automation or the activities for Excel is an area of improvement."
"Automation Anywhere courses are a little bit complex to understand. You need a little bit more time, and accessibility is also a little bit of an issue."
"If you were to come to me and ask for an OCR to be done, I could only guarantee you about eighty percent accuracy."
"The certification exam for AA is not as per the training videos, as the questions are more scenario-based, which makes it very hard for beginners to clear the exam after just tutorial knowledge."
"The support and user community need improvement."
"The analytical dashboard in the Control Room could use some improvement."
"In the 10.7 version, the back-end port for the MetaBot password has looping. This has been a type of limitation."
"We didn't like their dashboard initially, but they responded to that very well. They've given us some customizable dashboards and have also made it so that the dashboards can be exported into PDF and other formats, so that we can share them with the rest of the company... That was a weakness at the beginning, but one that they have responded to adequately and we're really pleased with the result."
"We didn't like their dashboard initially, but they responded to that very well."
"We definitely have some asks for enhancements. One of the big ones we'd like to see is what we call "drag-and-drop." If I have an email that I want to maintain in the SMART record for whatever reason — for example, it has supporting information in it — I would love to be able to just drop that into the notes and attachments section without having to save it as a PDF and then upload it."
"Very recently, they implemented a customer success team to manage our expectations and communicate them to their technical team. That function is relatively new and some work needs to be done to build that connection so that it's a little more seamless."
"The loading of the contracts could be a little bit easier."
"There are no mechanisms for them to check up on how they refresh their data. So oftentimes, when we go into the tool and we don't see something, we alert them and they say, "Oh, the data hasn't been refreshed, so we'll go ahead and refresh it," and then what we're looking for pops up. We should not have to be the ones to tell them they need to refresh. There should be a mechanism in place for that."
"One of the areas where they could do better is by creating more standard templates when it comes to IT cost."
"While it captures all the fields and requirements, when any supplier updates or new supplier registration happens, then the supplier needs to update their bank details. Our IT team has made it so every half an hour the GEP SMART system will push the supplier to the Oracle Database. So, we have faced some problems, like bank details, etc. We addressed this issue with GEP. They are working on it to make bank details a mandatory field for any supplier and match our requirements. Their engineering team has taken up creating a customized process for us."
"Off late, most of my customers, where I see a trend, are long-standing heavily customized major customers on ERP (Enterprise Resource Planning) on EBS who want to convert themselves to the cloud, and they expect us to provide the same level of customizations that EBS supports them in the cloud. So that's the challenge where we are currently."
 

Pricing and Cost Advice

"Automation Anywhere pricing and licensing are competitive compared to the other automation vendors."
"Time and monetary savings can range from 20 to 90 percent."
"I have heard that Automation Anywhere is expensive."
"It looks like it will be right around $115,000, not counting IQ Bot, which we won't renew until later."
"If you look at the capital expenditure, Automation Anywhere is number two to UiPath. But if you take a long-term view, on a scalable model of a large number of bots coming out, it slowly goes on to become the costliest tool. There is something they can do about that. The capital expenditure goes out right at the point of buying the tool. For Automation Anywhere, I would need to spend $20,000. UiPath can give me something for $6,000, while Blue Prism will come in at $300,000."
"We save 34,000 hours of time per year and have recouped up to $6000 in lost revenue."
"I am not responsible for the pricing part, but I know the pricing is competitive compared to other tools."
"We have established a CoE and we take our bot opportunities based on their ROIs. The best ROI opportunity goes to development first. Our ROI opportunities are compliance, profitable growth, productivity enhancements, productivity gains, number of hours the productivity saved, and resources not available that the work can be done by the bot. However, the single most important criteria that we use to measure ROI is how much time does the bot cut down from an analyst's work, as this has the best ROI. E.g., if an analyst is spending a 100 hours of work that a bot can do in one hour, we calculate the 99 hours saved as ROI."
"My advice is to think wisely when it comes to estimating the number of licenses that you will require. If you settle on a number too early and you need additional ones, then the extra licenses might be quite expensive."
"If our organization could use it as a full-fledged solution, then it would be valuable and give a return on investment. However, since we are not currently using it as a full-fledged solution, even facing some bugs and problems with the synchronization with some of the internal software, we are not able to use it in a full-fledged manner."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Financial Services Firm
14%
Manufacturing Company
13%
Outsourcing Company
8%
Comms Service Provider
8%
Financial Services Firm
14%
Manufacturing Company
13%
University
8%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
By reviewers
Company SizeCount
Midsize Enterprise2
Large Enterprise14
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
SMART by GEP
Procurement Cloud
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Exxon Chevron Macys
BUYDEEM, Capgemini, Asahi Refining