Entuity's most valuable features include ease of deployment, user-friendly interface, network mapping, and integration capabilities. Its ability to monitor numerous devices with components like SurePath enhances visibility into application performance. Users appreciate the intuitive dashboards, event management, automated network discovery, and the geographic Google API-based network topology. Entuity consistently offers updates, ensuring it remains relevant with new technologies, and provides reliable support. Customizable and stable, it reveals insights into network traffic and connectivity issues.
- "Event management and the geographical Google API-based network topology are the most valuable features of Entuity."
- "The setup was very simple and took about an hour."
- "I particularly like the theme and the dashboard that they have brought in this version. In the previous version, there was only a simple screen. There wasn't any dashboard. It was a simple view, but now, they have brought in a dashboard that gives the fields for the ops as well. They can get the data they want to see in a single place."
Entuity needs improvement in integration and reporting depth. Users face challenges with third-party integrations and dashboards, and there's a need for better configuration management. The support for device compatibility and APIs requires enhancement for external integrations. Users also express concerns about improving backup options, adding deep packet inspection, supporting older devices, and monitoring new technologies like cloud and IoT. Centralized database management and Explorer navigation restoration are also desired.
- "Entuity can expand its coverage on monitoring VoIP solutions a little bit more."
- "If we want to modify the calculation matrix or equation, we have to raise a professional service."
- "Entuity currently has APIs, but they are not straightforward. They are not flexible if an external system wants to communicate with Entuity or create an integration that is not available out of the box. Its APIs can be flexible so that they can be utilized for external integrations that are not available out of the box."
