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DX Unified Infrastructure Management vs Entuity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
57th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (19th), IT Infrastructure Monitoring (45th), Cloud Monitoring Software (33rd), AIOps (24th)
Entuity
Ranking in Network Monitoring Software
65th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 1.0%, up from 0.4% compared to the previous year. The mindshare of Entuity is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.0%
Entuity0.7%
Other98.3%
Network Monitoring Software
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
A good solution for network monitoring and support management, but there is no centralized database
There is no centralized database. It is an issue if you use a local database and have multiple borders. However, if you have an external database, you can keep the same old data from an old border up to 100 borders. In addition, if we want to create an ABI or use an ABI to connect data, there is no competition when we ask for support. If we want to modify the calculation matrix or equation, we have to raise a professional service. Other competitors like Micro Focus, a network management system, have a new supportability matrix in the market every quarter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features are scalability, versatility, infrastructure coverage and ease of implementation."
"I’ve actually pointed people to UIM because it can be simple."
"It is the foundation for our monitoring solution."
"Great customized dashboards and drill down reports with auto serve analytics."
"Prior to using this solution, we had three point solutions in place; one for voice infrastructure, one for servers, and one for networks, and this tool meant we were actually able to collapse everything into a single interface which made my team's life easier, but it also meant that our first line staff then just had one view of the customer's entire infrastructure."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"Flexibility – in the sense that it allows me to monitor our IT infrastructure and application in a very holistic manner."
"It has provided greater security for our most important asset which is the handling of information."
"The initial setup of Entuity is easy and the full process took approximately 30 minutes."
"The setup was very simple and took about an hour."
"One of the most valuable features of Entuity is the user interface."
"We went for this solution because it comes with a lot of features; it's an all-in-one solution, which means we don't have to go for multiple solutions."
"I would recommend Entuity to other users as it's user-friendly and easier to manage than other solutions."
"The most valuable feature is the ease of deployment, simplicity of the end user's experience (the forms and the sheets that you use, the screens you can use to see what's going on, and overall capability), as well as the ease of integration into other solutions."
"Event management and the geographical Google API-based network topology are the most valuable features of Entuity."
"This is a very user friendly solution, that is good for user access, allowing deep dives into devices, system performance and more."
 

Cons

"It is going to be about looking at the technologies we choose to implement over the next couple of years, and how we can get more native information from those solutions."
"We encountered scalability issues in some areas such as bandwidth monitoring."
"I would like to see them improve integrations with other CA products to use the data on dashboards and more widgets on UIM dashboards."
"Stability."
"Support SLA for response and resolution is pathetic, even the quality of resolution is not up to the level of expectations."
"Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."
"The licensing cost is several hundred thousand dollars a year, and we're only getting several hundred dollars' worth of value since we're doing basic stuff."
"Customer Service: 8/10. Technical Support: 6/10."
"What might be improved for the user may be the depth of insight into the events that do happen and the ease of integration."
"Entuity currently has APIs, but they are not straightforward."
"We would like the backup element of this solution to be improved as, at present, it is very limited and does not have much scope for customization."
"A typical user might want to see even more depth to the standard reporting and ease of integration."
"Entuity can expand its coverage on monitoring VoIP solutions a little bit more."
"Entuity could improve by having more integration because now network management is not a standalone solution. You have to integrate it with your network, applications, and everything else. We have to collect that information from those solutions or relevant managers. Additionally, the SLA dashboard should be improved."
"Entuity currently has APIs, but they are not straightforward. They are not flexible if an external system wants to communicate with Entuity or create an integration that is not available out of the box. Its APIs can be flexible so that they can be utilized for external integrations that are not available out of the box."
"In the most recent versions, Entuity has removed the Explorer navigation feature. This was very useful, and Entuity would be improved by restoring it."
 

Pricing and Cost Advice

"Reasonable setup cost and licensing prices."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"CAD $400,000 annually."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The license cost depends on the number of probes and robots."
"Entuity's licensing is very highly-priced."
"It varies and depends on the quantity. It's worth the cost."
"We have 400 licenses and we are only using 150 licenses."
"It can be comparatively expensive but that is because it is comprehensive."
"Entuity is not an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Construction Company
11%
Marketing Services Firm
7%
Performing Arts
7%
Financial Services Firm
26%
Government
7%
Manufacturing Company
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Tait Communications, Vattenfall, Discovery, University of Minnesota, Pernod Ricard, Electric Car
Find out what your peers are saying about DX Unified Infrastructure Management vs. Entuity and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.