In terms of analytics and monitoring capabilities, they help tremendously. This is a great product; it has been around for more than twenty years, and the software is stable. We have never encountered issues such as data corruption with these systems. There have been no software issues with Dell PowerProtect Data Domain, only hardware failures requiring break and fix interventions. I don't think I've ever opened a service request related to problems with Dell PowerProtect Data Domain. The knowledge base is good; they do have one known issue when a certificate expires for login. I don't recall any downtime we experienced. Access to the GUI can sometimes be a problem related to certificates and the bounding of web servers for the GUI. However, I don't have many concerns, as we have many of these boxes in the field, and I've never faced a problem with them. We have realized that boxes can work for years without any issues. Additionally, hardware failure is very low; although we use mechanical disks and expect to change them frequently, the boxes have consistently operated for five or more years without issues. We have had issues with broken disks, but these issues are not as common as they are with other block storages.
