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CyberArk Identity Reviews

Vendor: CyberArk
4.1 out of 5

What is CyberArk Identity?

Featured CyberArk Identity reviews

CyberArk Identity mindshare

As of December 2025, the mindshare of CyberArk Identity in the Customer Identity and Access Management (CIAM) category stands at 3.9%, up from 3.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Identity3.9%
Auth016.1%
Okta Workforce Identity13.3%
Other66.7%
Customer Identity and Access Management (CIAM)

PeerResearch reports based on CyberArk Identity reviews

TypeTitleDate
CategoryCustomer Identity and Access Management (CIAM)Dec 29, 2025Download
ProductReviews, tips, and advice from real usersDec 29, 2025Download
ComparisonCyberArk Identity vs Okta PlatformDec 29, 2025Download
ComparisonCyberArk Identity vs Auth0 PlatformDec 29, 2025Download
ComparisonCyberArk Identity vs Ping Identity PlatformDec 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Entra ID4.3N/A95%266 interviewsAdd to research
CyberArk Privileged Access Manager4.3N/A95%229 interviewsAdd to research
 
 
Key learnings from peers
Last updated Dec 21, 2025

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business15
Midsize Enterprise4
Large Enterprise9
By reviewers
By visitors reading reviews
Company SizeCount
Small Business134
Midsize Enterprise82
Large Enterprise328
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
11%
Healthcare Company
6%
Energy/Utilities Company
5%
Comms Service Provider
5%
Educational Organization
4%
Insurance Company
4%
Retailer
4%
Logistics Company
3%
Performing Arts
3%
Government
3%
Construction Company
2%
Outsourcing Company
2%
Transportation Company
2%
Media Company
2%
University
2%
Non Profit
2%
Legal Firm
2%
Consumer Goods Company
2%
Wholesaler/Distributor
1%
Marketing Services Firm
1%
Hospitality Company
1%
Agriculture
1%
Pharma/Biotech Company
1%
Recreational Facilities/Services Company
1%
Real Estate/Law Firm
1%
Renewables & Environment Company
1%
Wellness & Fitness Company
1%

Compare CyberArk Identity with alternative products

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CyberArk Identity customers

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CyberArk Identity Reviews Summary
Author infoRatingReview Summary
Cybersecurity Delivery Analyst at Accenture4.0I've used CyberArk Identity for over two years, finding it reliable and feature-rich, especially for privileged access and session monitoring, though better documentation—particularly around setup and migration—would greatly improve the overall experience.
Head of IT at Skutin Solutions3.5In my review of CyberArk Identity, I find its identity governance and privileged access management invaluable for secure and efficient access. However, integration is complex, requiring significant expertise. It enhances compliance and offers a centralized management platform but is demanding to deploy.
Private Wealth Advisor at Arima Fund Limited5.0I've used CyberArk Identity for two years, valuing its SSO, security, and automation. It's enhanced our onboarding, compliance, and efficiency, though new users face a learning curve. Overall, it's a strong, reliable solution for our needs.
Access Management Analyst at Telefónica4.5I have experience with CyberArk Identity, and I find its access management powerful and cost-effective compared to Microsoft solutions. However, multifactor authentication management and language translation need improvement. Alternatives like Microsoft Azure Active Directory and SailPoint are worth considering.
Lead Identity Engineer at a tech vendor with 501-1,000 employees4.0I've used CyberArk Identity for user provisioning and authentication with success, though reporting is complex and less intuitive than competitors like Okta. The platform is stable, support is strong, and integration setup is straightforward.
Cloud Specialist at Perini Beheer4.0I've found CyberArk Identity secure and scalable with strong password management and session monitoring, though its implementation was complex and support limited. Despite its cost and some usability gaps, I’d still recommend it for privileged account management.
Senior Cyber Security Specialist Architect at a tech consulting company with 11-50 employees4.5I've used CyberArk Identity for years to streamline access and security, finding it intuitive and effective, though support could improve. It's stable, scalable, and has enhanced our operational efficiency, especially in troubleshooting and reducing detection time.
PM at a consultancy with 1,001-5,000 employees4.0I've found CyberArk Identity effective for managing privileged access with strong security features, though it has room for improvement in reporting, integration, and user interface. Support is adequate, and overall, I rate it eight out of ten.