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CyberArk Identity Reviews

Vendor: CyberArk
4.1 out of 5

What is CyberArk Identity?

Featured CyberArk Identity reviews

CyberArk Identity mindshare

As of August 2025, the mindshare of CyberArk Identity in the Customer Identity and Access Management (CIAM) category stands at 3.8%, up from 3.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Identity3.8%
Auth020.4%
Ping Identity Platform11.8%
Other64.0%
Customer Identity and Access Management (CIAM)

PeerResearch reports based on CyberArk Identity reviews

TypeTitleDate
CategoryCustomer Identity and Access Management (CIAM)Aug 28, 2025Download
ProductReviews, tips, and advice from real usersAug 28, 2025Download
ComparisonCyberArk Identity vs Auth0Aug 28, 2025Download
ComparisonCyberArk Identity vs Ping Identity PlatformAug 28, 2025Download
ComparisonCyberArk Identity vs Omada IdentityAug 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Entra ID4.3N/A95%235 interviewsAdd to research
CyberArk Privileged Access Manager4.3N/A95%226 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

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Review data by company size

By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise8
By reviewers
By visitors reading reviews
Company SizeCount
Small Business141
Midsize Enterprise82
Large Enterprise352
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
11%
Healthcare Company
6%
Energy/Utilities Company
5%
Comms Service Provider
5%
Insurance Company
5%
Government
4%
Educational Organization
4%
Retailer
3%
Construction Company
3%
University
3%
Performing Arts
3%
Logistics Company
3%
Transportation Company
2%
Recreational Facilities/Services Company
2%
Consumer Goods Company
2%
Wholesaler/Distributor
2%
Legal Firm
2%
Non Profit
2%
Outsourcing Company
1%
Media Company
1%
Hospitality Company
1%
Real Estate/Law Firm
1%
Agriculture
1%
Marketing Services Firm
1%
Wellness & Fitness Company
1%
Pharma/Biotech Company
1%
Renewables & Environment Company
1%

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CyberArk Identity customers

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CyberArk Identity Reviews Summary
Author infoRatingReview Summary
Head of IT at Skutin Solutions3.5In my review of CyberArk Identity, I find its identity governance and privileged access management invaluable for secure and efficient access. However, integration is complex, requiring significant expertise. It enhances compliance and offers a centralized management platform but is demanding to deploy.
Private Wealth Advisor at Arima Fund Limited5.0I've used CyberArk Identity for two years, valuing its SSO, security, and automation. It's enhanced our onboarding, compliance, and efficiency, though new users face a learning curve. Overall, it's a strong, reliable solution for our needs.
Access Management Analyst at Telefónica4.5I have experience with CyberArk Identity, and I find its access management powerful and cost-effective compared to Microsoft solutions. However, multifactor authentication management and language translation need improvement. Alternatives like Microsoft Azure Active Directory and SailPoint are worth considering.
Program Officer at Imagine Her4.5We use CyberArk Identity to secure login credentials for our field team's devices. Its integration with Microsoft Defender boosts security. However, improvements are needed in the user interface and customer support response times to enhance overall service.
Senior Technology Manager at a outsourcing company with 501-1,000 employees4.5I use CyberArk Identity for server access, partition management, and password rotation, vital for regulatory compliance in sensitive sectors like banking. Its easy identity portal and security features are unmatched despite occasional network slowness. It outperforms competitors like Arkon PAM.
Security Consultant at a financial services firm with 10,001+ employees3.5In reviewing CyberArk Identity, I find it effectively manages user identities through Active Directory integration, leveraging features like RBAC and offering multi-factor authentication. However, it needs seamless federation without Identity Connectors and improved domain management capabilities.
Associate VP and Cyber Security Specialist at US Bank4.0In my role, I installed agents on Linux servers for single sign-on, improving access for administrators. CyberArk Identity excels in auditing and monitoring, integrating with tools like Splunk. However, it needs better cloud adoption, user-friendliness, and technical support.
Vice President - Global Head of Privilege Access Management, Data Services and Certification at Barclays Capital4.0I use CyberArk Identity primarily for its vaults in our company, appreciating its easy integration and quick adoption for enhanced security. While it needs improvement in Conjur, it has provided cost savings and outperformed alternatives like Norton.