CyberArk Identity Reviews

Name: CyberArk Identity
Brand: CyberArk
Rating: 4 (17 reviews)

4.1 out of 5

17 reviews
94% willing to recommend

163 followers

What is CyberArk Identity?UNIXBusinessApplication
Price:

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

Get the CyberArk Identity Buyer's Guide and find out what your peers are saying about CyberArk Identity, Microsoft Intune, Microsoft Entra ID and more!

CyberArk Identity is the #8 ranked solution in top Identity and Access Management as a Service providers, #8 ranked solution in top Access Management solutions, and #9 ranked solution in top Single Sign-On (SSO) solutions. PeerSpot users give CyberArk Identity an average rating of 8.2 out of 10. CyberArk Identity is most commonly compared to Microsoft Intune: CyberArk Identity vs Microsoft Intune. CyberArk Identity is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 16% of all views.

Helped 768,246 peers since 2012

Featured reviews

Avinash Gopu.

Associate VP & Cyber Security Specialist at US Bank

Feb 29, 2024

The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring. It is integrated with tools like Splunk and Dynatrace for the analysis of risk behavior and user activity. The pushing teams receive automated reports to assess factors such as login times and server activity in the last 60 days. The licensing for IAM and PAM tools is based on headcount and usage. Users who are not actively utilizing the resources may have their access revoked. This approach helps manage budgeting and reduces the risk impact on the organization by implementing protocols to mitigate threats.

Read full review

RiyasAbdulkhader

Security Consultant at a financial services firm with 10,001+ employees

Feb 1, 2024

CyberArk Identity could improve by allowing federation directly or seamlessly, without the need for an Identity Connector. Instead of building separate Azure Connectors, if they could just federate, that would be nice. However, for this kind of feature to work, the customer's environment would need specific configurations. Basically, they could improve the federation capabilities to handle multiple domains separately, instead of just one. Right now, if you're working with one domain, it's okay. But for multiple domains, it becomes a bit complicated. In the on-premises version, you can curate more than one domain seamlessly. However, the SaaS version of CyberArk Identity requires more configuration. Moreover, CyberArk Identity is relatively new. They haven't been in the market for more than two or three years. They're still under development and not yet a fully-fledged product. They're constantly adding features, but they haven't yet achieved complete account management capabilities for all types of accounts, which is likely due to their competition. So, while they are actively promoting it, not many customers are using CyberArk Identity yet.

Read full review

Prasanna Burri

Group Head of IT & CEO at Dangote Industries Limited

Apr 30, 2022

I am using CyberArk Identity for privileged identity management or access management The most valuable features of CyberArk Identity are its ability to control access to administrative staff. CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There…

Read full review

CyberArk Identity market share

Product category:

As of March 2024, the market share of CyberArk Identity in the Single Sign-On (SSO) category stands at 3.5%, marking an increase of 40.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Single Sign-On (SSO)

Key learnings from peers

Valuable Features

The most valuable features of CyberArk Identity include its robust security measures, seamless integration with other systems, user-friendly interface, comprehensive access controls, and efficient password management capabilities. Users appreciate the protection it offers for sensitive data and the ease of managing user access across various platforms. The software's ability to integrate smoothly with existing systems and its intuitive interface is also highly praised. The efficient password management features also help streamline operations and enhance overall security.

Room for Improvement

CyberArk Identity users have highlighted the need for improvements in the user interface, system integration, and overall performance. Additionally, users have expressed the desire for more flexibility and customization options within the platform.

ROI

CyberArk Identity ROI has been positive and beneficial. Users have reported increased security and protection against cyber threats, improved efficiency and productivity, and reduced risks and vulnerabilities. The solution has been praised for its user-friendly interface, seamless integration with existing systems, and comprehensive features that meet the needs of organizations. Users have also highlighted the cost-effectiveness and long-term value of implementing CyberArk Identity.

Pricing

The pricing of CyberArk Identity is considered reasonable and competitive. Users have found the setup cost to be straightforward and hassle-free. The licensing process is described as transparent and flexible, allowing users to choose the most suitable option for their needs.

"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"The solution is cheap and I rate its pricing an eight out of ten."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."

Popular Use Cases

The primary use case of CyberArk Identity is to securely manage and control access to sensitive information and resources within an organization. It helps protect privileged accounts, preventing unauthorized access and ensuring compliance with security policies. Users have mentioned that it is effective in managing user identities, providing secure authentication, and enabling seamless access to various applications and systems. Additionally, it offers features like password management, session monitoring, and privileged access management, which are crucial for maintaining data security and preventing cyber threats.

Service and Support

The customer service provided by CyberArk Identity's team is highly praised. Users have expressed satisfaction with the promptness and effectiveness of the assistance received. The company's representatives are described as knowledgeable, friendly, and helpful in resolving issues. Users appreciate the level of support provided throughout the implementation process and ongoing usage.

Deployment

CyberArk Identity users shared that the duration required for setup varies. Some users mentioned spending three months on deployment and an additional week on setup, while others said a week for both deployment and setup. It is essential to consider the context in which these terms are used to evaluate the timeframes accurately.

Scalability

CyberArk Identity appears to have a strong ability to adapt and grow. Users have expressed satisfaction with its ability to handle increasing demands and accommodate larger user bases. The solution is praised for its scalability, indicating that it can effectively expand and handle higher workloads without compromising performance.

Stability

CyberArk Identity is highly reliable and dependable. Users have expressed satisfaction with its stability, indicating that it consistently performs well without any issues or disruptions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our CyberArk Identity Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

14%

Insurance Company

Manufacturing Company

Government

Comms Service Provider

Healthcare Company

Educational Organization

Energy/Utilities Company

Retailer

Construction Company

Real Estate/Law Firm

University

Media Company

Logistics Company

Transportation Company

Outsourcing Company

Non Profit

Recreational Facilities/Services Company

Wholesaler/Distributor

Performing Arts

Legal Firm

Pharma/Biotech Company

Hospitality Company

Compare CyberArk Identity with alternative products

Learn more about CyberArk Identity

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

CyberArk Identity was previously known as Idaptive.