Service and Support
Cisco Enterprise Routers customer service and support receive positive feedback. Users appreciate the excellent and responsive technical support, with documentation rated favorably. Though issues arise, such as longer response times or difficulty reaching support on weekends, users generally find Cisco's service superior to competitors. Challenges include reliance on first-level support and occasional promotion of new equipment. Overall, users find Cisco Enterprise Routers effective, with support helping manage and resolve technical queries efficiently.
Deployment
Cisco Enterprise Routers' initial setup varies in complexity. Some find it straightforward, taking minutes to a few hours, while others face a complex process requiring experienced or certified technicians. Factors include network complexity, deployment scale, and existing knowledge. Many highlight ease with proper training or expertise, yet acknowledge potential challenges with advanced configurations. The setup time ranges from 30 minutes to several weeks, depending on project scope and technical needs.
Scalability
Cisco Enterprise Routers are widely recognized for their scalability, effectively serving a broad range of user bases from small firms to large enterprises. Many users highlight its modular design, which allows for easy expansion through additional modules and interfaces. While physical scalability is often praised, some mention challenges in integrating with other brands. Most users find these routers suitable for various corporate scenarios, supporting infrastructure growth and adapting well to changing demands.
Stability
Cisco Enterprise Routers exhibit exceptional stability. Users have benefited from consistent performance, with minimal interruptions reported over extended periods. Many highlight the routers' reliability, mentioning they rarely experience crashes or freezes. Upgrades from older models to enterprise variants often resolve any noted issues, ensuring heightened stability. While a few encountered minor hurdles possibly linked to external factors, users largely endorse Cisco's unwavering architecture, rating stability highly and commending its robustness.