Bizagi Reviews

We adopted Bizagi for an Agile project. We involved users by participating in whiteboarding sessions.

The user interface is very good, making it easy for business people to understand. The speed to deploy is efficient, making it easy to adopt. The toolset is intuitive, so we didn’t need their support much. It helped engage users in sessions effectively.

Basically, it is a kind of approval mechanism for financial budget reviews. Every year, each department of the functional unit verticals gets some budget. On top of the budget, they will submit the expenditure. All the expenditures will route to the right reviewers upon approval. It will be routed to the financial department for further clearance.

It is open source. That is the main advantage, and it does not require any kind of license. For small and mid-range requirements, we can go ahead with Bijacki. Compared to Bonita and Camunda, there are not many basic workflow orchestration modalities. That is their selling point. It is definitely a cost-saving and time-saving solution. It improves visibility and quality, and basically, it avoids human errors.

I am a user of Bizagi and UiPath. I will continue using Bizagi just for process modeling and simulations. I have not integrated Bizagi with my existing systems such as CRM, ERP, or legacy databases because I use it as a standalone tool, so there is no integration with other software. At this time, I use Camunda, Bizagi, and Adonis, and regarding UiPath, I want to clarify that I am using them myself.

I have been generally satisfied with Bizagi because I'm quite satisfied with the free versions since I can model the process and simulate. It's not really good for process documentation because the diagram, when exported to pictures such as SVG or PNG files, the quality is not as good compared to Camunda. With Camunda, I can export in PNG or SVG, and the quality is good, especially if exported to Word or PDF or SharePoint.

The process modeling feature in Bizagi has helped in designing workflows tailored to my business needs because it's good for process modeling, but I think it's not really user-friendly because the interface is quite complicated compared to Camunda. It's similar to Excel for process modeling, with many buttons, tabs, and menus. For process simulations, it has very good features, as I can calculate or simulate the logic, and then the cost and time with Bizagi.

Bizagi is really helpful for us to justify a process improvement initiative because we can simulate a to-be process and see how much we can save time, save resources, and how a to-be or a new process can run in the correct logic based on BPMN modeling.

My main use cases for Bizagi are IDP solutions, primarily, where the UI/UX is needed, and also BPMN process has to be clearly defined.

I have used Bizagi's Process Modeler feature, using the Modeler only while Studio is being created. We are using it for each and every process even though we are not developing something in Bizagi. If we are developing it in the Power Platform, we are still doing that process mapping within Modeler only.

There is a positive impact of Bizagi on my organization. A lot of customers are moving towards Bizagi. The only challenge I see is with the licensing cost, but apart from that, it is able to handle all the processes without any issues.

Bizagi has rich functionalities; compared to other BPMN tools, it has more features.

Speaking about the use of Bizagi for process automation in our specific industry, I would say that we have not yet reached that level of automation, and for now, we are just using it for modeling and maybe for doing a few simulations.

Bizagi's integration capabilities have benefited our company's business processes in a smooth manner, but I can't describe it much.

I use the solution for process modeling of finance processes.

The visualizations and attachments provided by the product are valuable.

We automate some specific processes from HR, purchasing, investments, etc. I use Bizagi to develop the process documentation according to the VPN. We use the information provided to create automation in another tool, not Bizagi. We use this for modeling and documenting the whole process.

Bizagi is a natural VPN notation compliance tool. I could export my information to another vendor that uses another tool, and they wouldn't have problems importing it. I saw other products they were sending to me, and those products included some additional notations or damage that Bizagi could not read. The natural notation is the best feature of Bizagi because it makes it compatible with other products.

I am a professor at a university. I work with people who have different engineering majors, like computers and electronics as well as master's for ICT management. Most of the time, we use tools like Bizagi, Lucidchart, and IBM Blueworks for modeling, 

Two types of students are using it:

1. The first type of student studies engineering. The degree is more technical, e.g., understanding of flows, BPM, and business process manager notation. I use it for teaching students how to understand icons, basic notation, and utilizing tools, or different roles when understanding the whole organization and how it works. This is more a technical understanding, e.g., teaching them a flow diagram.
2. For an ITC master's degree, post-degree, or something-related, I teach student more about strategy and how to save time: 
   1. optimizing time and resources
   2. modeling a better workflow
   3. modeling better flow for lean thinking
   4. using less documentation and only the documentation that you need
   5. using less technical resources as well as less time and fewer human resources to do the same thing between different departments or areas inside an organization. 

For the master's program, most of the time, it is about how the resources that are linked with the requisite technology are necessary and how, as an ITC manager, they will need to balance between needs, time, money, and all the expenses. For example, you can do this if you go farther than you need to when you model any process inside your organization.

96% of the time, I am just using the modeling part: thinking about a process, the options that I have in mind, or the options that reflect the needs for that organization. It doesn't matter if it is educational or real-world; modeling different scenarios for process roles and responsibilities, time, and communication tools; or when you add some tools and processes that are more complex inside one another. 

As a university, we have an organizational chart that is more like a public office. Then, we have a functional organization. This means that we have the technical and IT staff in one department, the human resources in another, and finance and quality are combined. Most of the time, decisions come from the financial and administrative staff. They were the first functional group working with Bizagi. 

After the pandemic situation, we had more staff and digital tools. I am a leader for the curriculum, proposing new ways and tools to teach. For a master's, that involves a whole line of courses related to the management process, automation, implementation, project management, and service management with IT 4.0. The entire modeling process is easier to integrate with transversal projects, which means that we connect tools and experience from different courses. 

We also sometimes document positive results. For example, in my class, you are explaining how different roles and responsibilities are related in one process for IT 4.0, which is the service management framework that IT uses for different environments that you can represent in the middle of the flow. This is in order to get the key performance indicators for other indexes or indicators for determining your model or reality, when you go from theory to practice, and how the practice is going versus strategy. Whether it involves another subject, other teachers, or another group of students connected with the knowledge, you get not just the theory but also the usefulness of the tool.

Most human beings are visual, thus understanding a fully complex process is harder. When you can represent a logical flow with a lot of variables, such as human resources, technical resources, and some specifications for the time of response that you need for every step, then it makes your planning, strategy, monitoring, and control easier after you run your strategy. It works for academic purposes, but it has also worked for our curriculum, communications, logical flow, and keeping track of the right plan and flow that you have to do. Then, for academic purposes and our administrative staff, it also works for reengineering and remodeling where it has been useful.

It can be useful, as a tool, to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce.

Connecting stakeholders with processes has affected our operations a lot. For example, we have different providers. Some of them are private and some of them are from the public sector, e.g. Ministry of Education. They have different roles that watch our processes in order to get the high quality accreditation. When you need to document those processes, you can also use the solution's tools to help you better model your processes, communicate, and publish in different formats. It helps stakeholders, especially in the public sector, better understand the inputs, time, resources, and tools needed during your whole process. When they can understand better, you can request more time and funding by providing a better perspective about how everything is organized and planned.