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AWS Config Reviews

Vendor: Amazon Web Services (AWS)
4.3 out of 5
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What is AWS Config?

AWS Config is a service that enables you to assess, audit, and evaluate the configurations of your AWS resources. Config continuously monitors and records your AWS resource configurations and allows you to automate the evaluation of recorded configurations against desired configurations. With Config, you can review changes in configurations and relationships between AWS resources, dive into detailed resource configuration histories, and determine your overall compliance against the configurations specified in your internal guidelines. This enables you to simplify compliance auditing, security analysis, change management, and operational troubleshooting.

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AWS Config is the #16 ranked solution in top Configuration Management solutions. PeerSpot users give AWS Config an average rating of 8.6 out of 10. AWS Config is most commonly compared to Microsoft Intune: AWS Config vs Microsoft Intune. AWS Config is popular among the large enterprise segment, accounting for 66% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 24% of all views.
Buyer's Guide
Configuration Management
September 2025
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AWS Config mindshare

As of September 2025, the mindshare of AWS Config in the Configuration Management category stands at 2.1%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
AWS Config2.1%
Red Hat Ansible Automation Platform16.1%
Microsoft Configuration Manager11.5%
Other70.3%
Configuration Management
 
 
Key learnings from peers

Valuable Features

AWS Config offers valuable features such as tracking, history logs, and security alerts. Users find historical analysis essential in identifying and reverting unauthorized changes. Installation and upgrades are smooth. AWS Config assists in detecting suspicious IPs, enhancing security measures. It helps organizations determine impacted resources during threats or attacks.
  • "AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources."
  • "The scalability is a ten out of ten."
  • "The tool protects its users' resources and data from unauthorized access, security breaches, and threats."

Room for Improvement

AWS Config users express a need for improvements in built-in tools and outdated inbound rules. The process of rebooting AWS instances is problematic, requiring a more robust approach to prevent frequent reboots and maintenance outages. AWS could benefit from providing a configuration to support programming languages more effectively. Enhancements should align with evolving customer requirements and expectations to ensure smoother integration and operation.
  • "Improvements are needed as per customer requirements."
  • "There is room for improvement in built-in tools, they are not up to the mark."
  • "The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future.The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."

ROI

Users experienced significant cost savings and improved compliance management with AWS Config. Automated compliance checks and detailed resource visibility led to time and effort savings. Configuration history tracking assisted in troubleshooting and auditing, increasing operational efficiency and security.

Pricing

AWS Config offers a pay-as-you-go pricing model. Users report paying based on the number of configuration items recorded and active AWS Config rules. Costs vary depending on the volume of resources monitored. Enterprise buyers need to evaluate their resource usage to estimate costs accurately. Some users mention that costs can accumulate quickly with high-volume environments. AWS Config provides flexibility but requires careful cost management to avoid unexpected expenses.

  • "It is a very expensive tool. AWS pricing for Config is not fixed and depends on your organization's size and complexity."
  • "The solution charges us per hour. There's no license."

Popular Use Cases

Businesses primarily utilize AWS Config to identify data via the resources feature, track platform changes, and maintain security and compliance. It logs configuration changes, allowing companies to build policies for desired settings. Users employ it for monitoring security breaches, remediation, and checking vulnerabilities in resources like S3 and EC2 Instances. They also use it to host applications, domain controllers, and DHCP. It helps detect unauthorized IP addresses attempting access.

Service and Support

Users find AWS Config support beneficial. They describe the support as efficient, with responses typically received within 10 minutes. Interaction options include submitting requests, chatting, or scheduling calls. Satisfaction with service and support is common, though some have not interacted with technical support, indicating reliable initial setups.

Deployment

AWS Config's initial setup is generally easy and fast, often resembling a one-click process. Users find the first three features straightforward, but the fourth feature, which requires custom programming, can be complex. Familiarity with the steps and approach helps streamline the process. Deploying instances in a specific region takes about 5 to 10 minutes, provided the necessary resources and images are available. Overall, deployment is efficient and accessible.

Scalability

AWS Config demonstrates high scalability, offering numerous rules for configuration and rating. Users span an extensive range, from dozens within an organization to tens of thousands, showcasing its robust capacity. Dedicated admins manage these configurations, indicating the platform-level nature of the tool rather than direct end-user interaction. Its scalability receives top marks, reflecting its ability to support large-scale implementations seamlessly, accommodating both hosting requirements and user assessments effectively.

Stability

AWS Config is considered stable by users, with some noting it as highly reliable. Though stability is generally positive, it can be challenging to identify whether issues stem from the platform or applications hosted. Companies typically pre-configure before deployment and rely on support teams for monitoring. In unresolved cases, users seek external assistance. Several rate its stability as high, with no significant issues reported, yet acknowledging occasional complexities in troubleshooting.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Configuration Management Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Financial Services Firm
24%
Photography Company
7%
Comms Service Provider
6%
Healthcare Company
6%
Media Company
6%
Manufacturing Company
4%
Performing Arts
4%
University
4%
Computer Software Company
3%
Energy/Utilities Company
3%
Real Estate/Law Firm
3%
Legal Firm
3%
Retailer
3%
Outsourcing Company
1%
Pharma/Biotech Company
1%
Construction Company
1%
Recreational Facilities/Services Company
1%
Translation And Localization Position
1%
Transportation Company
1%
Government
1%
Consumer Goods Company
1%
Hospitality Company
1%
Insurance Company
1%
Educational Organization
1%
Logistics Company
1%
Marketing Services Firm
1%
Wholesaler/Distributor
1%
Non Profit
1%

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AWS Config customers

Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel

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Product Categories

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Configuration Management

Popular Comparisons

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AWS Config Reviews Summary
Author infoRatingReview Summary
Cloud Engineer at cloudifyops3.5I use AWS Config in my company to check resource vulnerabilities, such as S3 and EC2 instances. It helps identify suspicious IP addresses and detect affected resources during threats or attacks, enhancing our security monitoring capabilities effectively.
Sr Engineer at a construction company with 1,001-5,000 employees4.5We utilize AWS to host various applications and find the installation and upgrade processes efficient. However, the reboot process could be improved, as it requires planning for downtime, unlike Microsoft Azure, which handles this more robustly.
Security Engineer-DevSecOps at a computer software company with 51-200 employees4.0I use AWS Config to track configuration changes across resources, ensuring compliance by detecting deviations like public server exposure. Its valuable historical analysis aids in reverting malicious changes, though improved built-in tools with updated inbound rules are needed.
DevOps Engineer at DataMoo.AI4.5AWS Config needs to improve to meet customer requirements. No specific features are highlighted as valuable, and the review doesn't mention ROI. There are no details on previous solutions or other cloud providers considered in this review.
Senior security engeneer at a media company with 1,001-5,000 employees5.0No summary available