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AWS Config vs BMC TrueSight Server Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
255
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Config
Ranking in Configuration Management
16th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.3%, up from 9.4% compared to the previous year. The mindshare of AWS Config is 1.9%, up from 0.5% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.0%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Dineshkumar Thulasiraman - PeerSpot reviewer
Useful for vulnerability scanning and data encryption
AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources. AWS Config integrates with the existing security infrastructure of our company, and it is an easy process that is not at all complicated. AWS Config is a security product. The tool protects its users' resources and data from unauthorized access, security breaches, and threats. The product helps with data encryption. You can have your data on AWS KMS, which helps with data encryption. For areas like SSL/TLS encryption, the tool offers data protection between AWS services and endpoints. As I need to learn the components of the product, I rate the overall tool a seven out of ten.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Microsoft Intune is that it is more of a one-stop shop, providing an easier experience."
"For the price, the features included with Microsoft are appealing."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."
"The initial setup is not overly complex or difficult."
"The stability of Microsoft Intune is ten out of ten."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"The technical support of Microsoft Intune is good."
"AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources."
"The tool protects its users' resources and data from unauthorized access, security breaches, and threats."
"The scalability is a ten out of ten."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"The solution is scalable and provides over 100 rules."
"Installing the instances and performing upgrades is smooth and clean."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"Scalability is good."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"Can standardize patching and deployments across affiliates."
 

Cons

"One drawback of Intune is that we cannot find devices based on a user's region or location."
"When we implemented Intune, it would have been helpful if Microsoft had provided some videos or data about Intune."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"We are currently unable to control aspects of group policy from Teams like we can for GPO. They are still not part of Intune. Microsoft is adding this, but it's currently in preview, and few GPO features have been added to the product."
"Lacking ability to leverage more iOS device management internally."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"There is room for improvement in built-in tools, they are not up to the mark."
"The solution is missing a configuration that can assist us when writing our programming languages."
"Improvements are needed as per customer requirements."
"Resource management on the base servers is sluggish and could be improved."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"I would like to see more container integration in the next release of this solution."
"There is no other functionality available to patch the containers that we need to include."
"We would like to see this solution handle more multitasking."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
 

Pricing and Cost Advice

"I would rate the price a four out of ten with ten being the most expensive."
"It's affordable for the protection it gives. There are no additional costs."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."
"While Microsoft charges for actual usage, it lacks discount options."
"This cost is approximately $30 USD per user per month."
"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
"The cost of the license and the features are justified for myself as a technical person."
"It is a very expensive tool. AWS pricing for Config is not fixed and depends on your organization's size and complexity."
"The solution charges us per hour. There's no license."
"We're looking at less than $100,000 USD for this solution."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The product is expensive."
"The solution is quite expensive compared to other vendors."
"The product's pricing depends on the number of servers."
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
25%
Healthcare Company
9%
Photography Company
7%
Comms Service Provider
7%
Financial Services Firm
36%
Computer Software Company
10%
Manufacturing Company
6%
Wholesaler/Distributor
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS Config?
The initial setup is super easy, it takes like two minutes. Literally a one-click deployment.
What needs improvement with AWS Config?
Improvements are needed as per customer requirements.
What is your primary use case for AWS Config?
I use the solution in my company to check the vulnerabilities for all the resources, including tools like S3, EC2 Ins...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Find out what your peers are saying about AWS Config vs. BMC TrueSight Server Automation and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.