| Network Administrator at a real estate/law firm with 201-500 employees | 5.0 | I've used Arctic Wolf MDR for a year to quickly detect cybersecurity threats, improve documentation, and meet investor requirements; it's stable, scalable, with excellent support, transparent pricing, and far better suited to our needs than previous solutions. |
| Technical Security Engineer & Data Governance at a computer software company with 51-200 employees | 5.0 | Arctic Wolf excels in flagging high-risk vulnerabilities, maintaining compliance, and providing effective asset scanning and threat detection. Their educational materials enhance employee engagement, though improvements in threat intelligence and software inventory features would be beneficial. |
| Head of IT at AHMM | 4.5 | We chose Arctic Wolf's Managed Detection and Response for its hands-off approach, ideal for our small IT team without security specialists. While pricing and monthly guidance are satisfactory, we face challenges with unprotected Windows on ARM devices until software updates. |
| Systems administrator at a tech services company with 11-50 employees | 4.0 | I used Arctic Wolf Managed Detection and Response for four years and found it reliable with helpful alerts and reports, though some reports were hard to understand; overall, it supported our needs well and I’d recommend it. |
| Commerical Manager at Network Service Providers Limited | 4.0 | In our company, Arctic Wolf Managed Detection and Response enhances network visibility and provides 24/7 monitoring, ensuring security. The assurance of constant oversight is its strongest feature, although it doesn't directly reach endpoints, unlike some alternatives. |
| Buisness Developer Manager / Sales Executive at Troye | 5.0 | I find Arctic Wolf MDR essential for businesses with over 50 users, offering valuable features like a dedicated concierge security team. While improvements in tool integrations are needed, proactive client feedback is addressed, with no current client dissatisfaction noted. |
| Director of IT Operations at Planalytics, Inc. | 4.5 | We partnered with Arctic Wolf for 24/7 monitoring due to our lean IT staff. Their service offers excellent endpoint visibility and valuable security bulletins, though response times to some support questions could improve. We've seen good ROI compared to our previous vendor, Alert Logic. |
| Group Manager, Information Technology Security at a manufacturing company with 1,001-5,000 employees | 3.5 | I use Arctic Wolf for SOC and SIEM due to its valuable integration features with SaaS applications. Though the implementation could be smoother, I'm seeing a 50% ROI, saving resources without expanding my team. I chose it over Red Canary and Rapid7 for its pricing and capabilities. |
