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Apache Guacamole Reviews

Vendor: Apache
4.5 out of 5
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What is Apache Guacamole?

Apache Guacamole provides an open-source, clientless remote access solution that allows organizations to securely access multiple virtual machines with ease, offering customization to enhance security and efficiency.

Get the Apache Guacamole Buyer's Guide and find out what your peers are saying about Apache Guacamole, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), TeamViewer and more!
Apache Guacamole is the #6 ranked solution in top Remote Access solutions. PeerSpot users give Apache Guacamole an average rating of 9.0 out of 10. Apache Guacamole is most commonly compared to Citrix DaaS (formerly Citrix Virtual Apps and Desktops service): Apache Guacamole vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). Apache Guacamole is popular among the large enterprise segment, accounting for 47% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 12% of all views.
Buyer's Guide
Apache Guacamole
March 2026
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Apache Guacamole mindshare

As of March 2026, the mindshare of Apache Guacamole in the Remote Access category stands at 3.9%, down from 4.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Apache Guacamole3.9%
TeamViewer Business9.3%
Microsoft Intune8.9%
Other77.9%
Remote Access

PeerResearch reports based on Apache Guacamole reviews

TypeTitleDate
CategoryRemote AccessMar 24, 2026Download
ProductReviews, tips, and advice from real usersMar 24, 2026Download
ComparisonApache Guacamole vs TeamViewerMar 24, 2026Download
ComparisonApache Guacamole vs Microsoft IntuneMar 24, 2026Download
ComparisonApache Guacamole vs Microsoft Remote Desktop ServicesMar 24, 2026Download
Suggested products
TitleRatingMindshareRecommending
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)4.24.5%93%128 interviewsAdd to research
TeamViewer4.39.3%92%102 interviewsAdd to research
 
 
Key learnings from peers
Last updated Mar 22, 2026

Valuable Features

Apache Guacamole provides user-friendly remote access, efficient user provisioning, and strong security features. Its open-source nature allows customization for specific needs. Organizations appreciate its cost-effectiveness compared to alternatives, fast setup, and maintenance-free nature. Clients enjoy seamless access to remote systems without installations. FIPS compliance offers security, while recording and organization features enhance workflow efficiency. Users benefit from detailed documentation and fast protocol response, making it invaluable for secure, remote desktop access, particularly for small-to-medium enterprises.
  • "One of the advantages is that it helps to simplify and fasten the processes, so the workflow goes much faster."
  • "I believe Apache Guacamole is the best option on the market at the moment because it is free."
  • "The main impact Apache Guacamole had on my team's efficiency was that they did not need to access any server or anything else, because instead of performing several clicks to access a machine and needing to know where it was located, its full name, or the IP address, we were able to create groups and folders where machines were all properly organized and easy to access."

Room for Improvement

Apache Guacamole requires improvements in USB redirection, AI integration, and GUI customization. Users find documentation lacking clarity for easy setup and maintenance. Hosting setup demands extensive knowledge. Visual improvements are needed for the interface, which appears outdated to some users. Security features should be emphasized, and a simpler deployment method is desired. Consistent networking and login functionality need development. Apache Guacamole tends to overload, and enhancements in browser access and native client support are also suggested.
  • "In my opinion, Apache Guacamole can be improved with USB access, a native client, and enhanced browser access, which would be beneficial."
  • "There is no customer support for Apache Guacamole."
  • "I think that the documentation wasn't that well written."

ROI

Apache Guacamole provided significant return on investment by enabling remote access, reducing the need for physical hardware purchases, and streamlining employee onboarding. Companies gained customers who favored Guacamole over other options, enhancing profit margins. The technology distinguished organizations in the market, attracting additional clients with minimal DevOps maintenance. The adaptable and innovative platform allowed enterprises to efficiently manage resources, improving financial outcomes and operational effectiveness.

Pricing

Enterprise users report that Apache Guacamole offers an affordable and user-friendly experience. As an open-source solution, there are no licensing or setup costs associated with its use. Users appreciate the flexibility to incorporate it into custom environments, acknowledging that although the software itself is free, external hosting or infrastructure may incur expenses. Organizations using Apache Guacamole value its cost-effectiveness and ease of deployment.

Popular Use Cases

Apache Guacamole is primarily used for remote access, provisioning virtual machines, and multi-user capabilities. It's favored for airline staff to manage duties and for educational institutions to access virtual machines. Many appreciate its open-source nature for developing in-house applications. It's also utilized in secure server access without installing software on guest devices, catering to businesses with specific restrictions and replacing less efficient remote access tools.

Service and Support

Apache Guacamole has community-driven support with an active base of contributors and developers. Users who are familiar with GitHub issues and documentation find it manageable, though third-party assistance may be needed for priority support. There is no formal direct support, but the community offers helpful resources and forums for resolving problems. Despite the absence of direct customer service, Apache Guacamole's community provides a strong self-support system.

Deployment

Users found Apache Guacamole's initial setup to be straightforward and quick, often completed in 30 minutes or less. Hosting and provisioning processes stood out as notably easy. Many appreciated the lack of licensing fees due to its open-source nature, highlighting that setup involved minimal costs unless using external servers. Deploying it locally was mentioned as cost-free, although server usage could incur additional expenses depending on user requirements.

Scalability

Apache Guacamole demonstrates impressive scalability. Organizations use it with hundreds to over a thousand users simultaneously without performance issues. Scalability improves with cloud services and virtual machines. Deployment is quick, taking minutes per user. It supports multi-node setups for high availability and site coverage. Guacamole adapts well to various company sizes. Protocol and load balancing facilitate vertical and horizontal scaling, making it suitable for diverse environments. Many benefit from its ability to handle large user bases efficiently.

Stability

Users consistently find Apache Guacamole reliable with excellent performance. Many emphasize its robustness, provided good internet connectivity is in place. Protocols and APIs receive praise for their reliability, contributing to the application's steady operation. There are no reports of issues affecting its performance, highlighting the software's dependable nature. Stability is repeatedly mentioned, reflecting confidence in its consistent behavior across various environments. These findings consistently rate Apache Guacamole as a stable and dependable application.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Apache Guacamole Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
By reviewers
By visitors reading reviews
Company SizeCount
Small Business87
Midsize Enterprise63
Large Enterprise135
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
12%
Comms Service Provider
11%
Manufacturing Company
10%
Government
8%
University
8%
Computer Software Company
8%
Energy/Utilities Company
5%
Financial Services Firm
5%
Hospitality Company
4%
Media Company
4%
Retailer
3%
Outsourcing Company
3%
Real Estate/Law Firm
2%
Insurance Company
2%
Construction Company
2%
Healthcare Company
2%
Wholesaler/Distributor
1%
Marketing Services Firm
1%
Non Profit
1%
Legal Firm
1%
Performing Arts
1%
Recreational Facilities/Services Company
1%
Pharma/Biotech Company
1%
Transportation Company
1%
Consumer Goods Company
1%

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Learn more about Apache Guacamole

With no subscription fees, Apache Guacamole is user-friendly and appeals to enterprises by simplifying remote server access and virtual machine provisioning. Its open-source nature enables significant customization, optimizing workflows and improving efficiencies for organizations looking for alternative remote access tools. It supports remote access, application publishing, and session recording with efficient protocols and extensive documentation ensuring secure, fast server access. Despite its potential, improvements in USB redirection, FX protocol, AI features, and intuitive deployment are needed. The interface requires modernization, and a simpler installation process would greatly benefit users. While networking issues and hosting complexities are challenges, it remains a valuable tool for varying industries.

What are the key features of Apache Guacamole?
  • User-Friendly Remote Access: Simplifies access to virtual machines and servers with distinct logins.
  • Open Source Customization: Offers flexibility and enhances security and efficiency.
  • Remote Access & Publishing: Facilitates application publishing and recording.
  • Efficient Protocols: Ensures secure and fast server access.
  • Comprehensive Documentation: Aids in setup and usage with detailed information.
What benefits or ROI can users expect from Apache Guacamole?
  • Cost Reduction: Eliminates subscription fees.
  • Improved Onboarding: Streamlines user adoption processes.
  • Expanded Market Access: Increases adaptability for new market opportunities.

Apache Guacamole is employed across industries to facilitate secure remote server access and virtual machine provisioning. With multi-user support, airlines use it for staff accessing rosters, while educational institutions provision systems effectively. Many choose it as an open-source alternative to Citrix CVAD, customizing it as their in-house solution. It allows secure server access even under strict security constraints, proving helpful in environments requiring guest user capabilities without software installations.

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Product Categories

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Apache Guacamole Reviews Summary
Author infoRatingReview Summary
Lead Backend Engineer at Singhania QuestPlus5.0I've used Apache Guacamole for secure, agentless server access leveraging blockchain, valuing its customizable protocols and fast performance, though its documentation and UI need improvement; it's scalable, open-source, and helped us gain key clients and ROI.
Full Stack Engineer at Datawyse4.0I've used Apache Guacamole for over two years to provision and manage remote systems efficiently; it's open-source, easy to set up, and highly scalable, though occasional UI issues and minor technical hiccups keep it from being perfect.
Cybersecurity Engineer at a tech consulting company with 51-200 employees4.5I've used Apache Guacamole for five years as a cost-effective, customizable Citrix alternative, helping us retain budget-conscious clients by offering secure remote access, though it lacks some advanced features and could benefit from better-promoted security assurances.
CEO at Exaact Solutions4.5I’ve used Apache Guacamole for seven years for clientless remote access and recording; it’s easy to install, stable, and scalable for any size. Community documentation is decent. I’d like USB support, a native client, and better browser access.
Senior Software Test Analyst at CoCre8 Technology Solutions4.5I find Apache Guacamole a stable, scalable, and affordable solution with a user-friendly interface that simplifies workflow for airline staff. Setup was straightforward, and I'm happy with it, though AI integration would be a nice improvement.
Infrastructure Monitoring Specialist at a tech vendor with 10,001+ employees5.0I used Apache Guacamole for three years and found it simple, free, and effective for remote access needs, though initial setup could be easier. Its web-based interface greatly improved team efficiency without requiring complex maintenance or licensing.
Cloud Engineer at CDAC4.5I use Apache Guacamole to efficiently manage virtual machines for educational institutions. It's easy to use and secure, but the GUI customization documentation could be more comprehensive. There's no detailed information on ROI or alternative solutions considered.
Founder and CTO at a tech company with 11-50 employees4.0I use Apache Guacamole as a gateway due to its free, open-source nature, having switched from Citrix. However, its USB redirection could be improved, and it should support FX protocol instead of just RDP.