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Cloud Engineer at CDAC
Real User
Top 5
Feb 20, 2025
Secure access is simplified with easy login for virtual machines
Pros and Cons
  • "Apache Guacamole is really easy to use."
  • "For those considering using Apache Guacamole, I wholeheartedly support its users since it's a free open-source software that is easy to download and use with no significant issues."
  • "There should be good documentation regarding GUI customization. Even though I can try customizing the GUI, the documentation is not comprehensive."

What is our primary use case?

I am provisioning virtual machines for educational institutions such as schools and colleges. The access to these virtual machines is provided via Apache Guacamole.

What is most valuable?

Apache Guacamole is really easy to use. If I have ten virtual machines provisioned under my name, I can access them with a single login for each virtual machine with their respective credentials. Security concerns are addressed with separate logins for each virtual machine, ensuring complete security.

What needs improvement?

There should be good documentation regarding GUI customization. Even though I can try customizing the GUI, the documentation is not comprehensive.

For how long have I used the solution?

I have been using Apache Guacamole for approximately two years.

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What do I think about the stability of the solution?

It is stable enough. The only requirement is to have good internet connectivity for stable access.

What do I think about the scalability of the solution?

Its scalability depends on the cloud. If the cloud is scalable, the virtual machines are scalable as well. In case of failures, the system can autoscale to other virtual machines.

How are customer service and support?

Apache has community support. Since I did not face significant issues, I haven't needed to reach out to them.

How was the initial setup?

The setup was easy and would take just about half an hour to complete the deployment.

What's my experience with pricing, setup cost, and licensing?

It is completely free of charge as it is an open-source solution.

What other advice do I have?

For those considering using Apache Guacamole, I wholeheartedly support its users since it's a free open-source software that is easy to download and use with no significant issues. 

Overall, I rate Apache Guacamole a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2817777 - PeerSpot reviewer
Senior DeevOps Engineer at a tech services company with 11-50 employees
Real User
Top 5
Apr 21, 2026
Web access to private desktops has streamlined user access and reduces support workload
Pros and Cons
  • "Apache Guacamole has positively impacted our organization because we are able to give access to Windows instances easily."

    What is our primary use case?

    My main use case for Apache Guacamole is exposing private Windows instances to users and managing access.

    A specific example of how I use Apache Guacamole to expose private Windows instances and manage access is that we have Windows instances on a private IP in Azure, and then we deploy Apache Guacamole on Kubernetes and then expose it to our users on a public web URL.

    What is most valuable?

    The best features Apache Guacamole offers include exposing private sites where everything appears on the web.

    When I say everything appears on the web, I mean the ability to access remote desktops and apps through a browser, and that has helped my workflow because users do not need to install any software. I deploy the web application, give the URL to users, and then we are done.

    Regarding the features, user management is valuable, security is valuable, role-based access management is valuable, and the ability to add a Windows machine, Linux machine, and containers as well. As an admin, I can check other users and current sessions, which are nice features.

    Apache Guacamole has positively impacted our organization because we are able to give access to Windows instances easily. This easy access has changed things for our team and our users by reducing support tickets and time.

    What needs improvement?

    Apache Guacamole does not need any improvement as it is working well. It would be nice if support for Kubernetes could be better, but this may not be a use case for all, though some may use it.

    For how long have I used the solution?

    I have been using Apache Guacamole for almost three to four years.

    What do I think about the stability of the solution?

    Apache Guacamole is very stable.

    What do I think about the scalability of the solution?

    Its scalability is excellent as it scales and works without any issues.

    How are customer service and support?

    I did not require any customer support as I could figure everything out on my own.

    Which solution did I use previously and why did I switch?

    I did not previously use a different solution, as Guacamole was the first one.

    How was the initial setup?

    My experience with pricing, setup cost, and licensing is that Apache Guacamole is free, so there is no licensing cost. Setup is easy as I pull out Docker containers, make a deployment, and then deploy to Kubernetes.

    What was our ROI?

    I have seen a return on investment in terms of time saved.

    Which other solutions did I evaluate?

    Before choosing Apache Guacamole, I did not evaluate other options as Guacamole was the first one.

    What other advice do I have?

    The advice I would give to others looking into using Apache Guacamole is to deploy and start using it. I gave this review a rating of ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Apr 21, 2026
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    Apache Guacamole
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    reviewer2321814 - PeerSpot reviewer
    Founder and CTO at a tech company with 11-50 employees
    Real User
    Jan 3, 2024
    A stable and open-source solution that can be used as a gateway
    Pros and Cons
    • "I'm using Apache Guacamole as a gateway."
    • "The solution's USB redirection could be improved."

    What is most valuable?

    I'm using Apache Guacamole as a gateway.

    What needs improvement?

    The solution's USB redirection could be improved. If the machine has a USB port, I'm not able to redirect it.

    The solution should include FX protocol instead of RDP.

    For how long have I used the solution?

    I have been using Apache Guacamole for five to six years.

    What do I think about the stability of the solution?

    Apache Guacamole is a pretty stable solution.

    What do I think about the scalability of the solution?

    Around 25 to 30 users are using Apache Guacamole in our organization.

    Which solution did I use previously and why did I switch?

    We previously used Citrix and decided to switch to Apache Guacamole because it's a free, open-source solution.

    What other advice do I have?

    We are using the latest version of Apache Guacamole. Only one administrator is required to manage the solution.

    Overall, I rate Apache Guacamole eight and a half out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Updated: June 2026
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