Alibaba Cloud Reviews

We use the solution for application development and Apsara.

ECS is the most valuable feature of the solution.

Alibaba Cloud has lower costs and good support. The solution's security or compliance features meet our company's needs.

The solution’s user interface could be improved.

I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, and the CDNs, which are four to five services I have utilized along with the databases as well, specifically the RDS database.

To be honest, I didn't like the features of Alibaba Cloud much in the past.

We use the solution in our company to deploy our applications on the cloud. Alibaba Cloud is a platform as a service, where it provides you with and allows the customers to develop and then deploy applications using the cloud technology. So, the customer does not need to maintain or manage the underlying platform. It also lets the consumer or the user focus on core business and content delivery rather than software and the underlying IT infrastructure.

I think that sometimes the customer service for Alibaba Cloud is inefficient because our technology, the technology that we're using, is something that we acquired from China, from the core developer for Alipay. Alipay is also the core developer for the product that we have. Sometimes it's hard to reach out to them. I think that the only thing that I can say where the solution has room for improvement in cloud technology.

We're focused on the African continent and how the cloud can drive digitization. What we're doing is using the cloud platform and onboarding businesses that need to scale up in as many of their markets as possible. That's our focus, really. We've got one of the largest Greek companies in Africa onboarded on the Alibaba platform and we're hoping that many of the verticals will be onboarded as well. Our focus is not really on the traditional model. Our focus is on how Africans can leverage tech to grow their business. 

The reason that we reached out to Alibaba is that we believe that they're focused on small and medium enterprises, and Africa, at this point in time, needs that kind of intervention.

We use the solution's AI features for data analysis.

Alibaba Cloud needs to improve emails. Its pricing can also be lower.

Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users.

We use the tool to install the hardware on-premise.

Alibaba Cloud provides infrastructure services. We configure the hardware specifications such as CPU, RAM, storage, and networking bandwidth according to our requirements. We don't rely on Alibaba's platform for application development or deployment; we only utilize their infrastructure services.

The use cases for Alibaba Cloud include services for virtual machines, desk storage devices, etc., and my job is to provide the services from one integrated system, so users will not go to Alibaba but will come to my company's platform. From the platform, users can ask for many services, whether Alibaba Cloud services, AWS, or Azure.

What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area. Alibaba Cloud may not be as good as AWS, but it's relatively good.