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Alibaba Cloud vs SAP HANA Enterprise Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
9th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
SAP HANA Enterprise Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
13th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 12.9%, up from 6.3% compared to the previous year. The mindshare of SAP HANA Enterprise Cloud is 1.7%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Rajnikant Verma - PeerSpot reviewer
Real-time data processing and good support with room for market-driven improvements
SAP RFX and overall SAP solutions provide a very intuitive and integrated solution within finance, leading procurement, and other business scenarios. The real-time data processing and the ability to track all leasing processes and contracts are particularly valuable. SAP's capability to integrate with other systems like GIS and non-SAP applications also stands out.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to set up."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"We use the solution to run VMs."
"We use the product for storage and as a VPN."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"ECS is the most valuable feature of the solution."
"I rate Alibaba Cloud's scalability an eight out of ten."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"One of the features that I've found most useful is that It's very simple. They take care of the technical aspects of the data, installations, patches."
"Fiori is the most valuable feature, as well as the the integration between S/4 and another solution as an extension."
"Ensuring data integrity across finance, supply chain, and other critical areas is paramount for real-time decision-making. Access to accurate and up-to-date information is essential for data protection. While the digital solution primarily serves basic maintenance, the ability to handle these core aspects efficiently is invaluable for your needs."
"The scalability is good because we have some cloud resources to support the ERP."
"The most valuable feature is virtual modeling, which is beneficial because you don't really save the data multiple times the way we did in the past."
"There's a minimum amount of downtime when using the solution. This platform is very effective."
"The real-time data processing and the ability to track all leasing processes and contracts are particularly valuable."
"It has significantly streamlined our operations."
 

Cons

"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"The solution’s user interface could be improved."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"Alibaba Cloud needs to increase availability in Thailand."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"The solution should have more integration."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"Enterprise Cloud's reporting could be more automated to improve content accountability, especially regarding BI reports."
"The only thing that could be improved is the cost."
"Perhaps minor changes to the enterprise structure could be made, but the rest is fine."
"Our data centers are in Europe and come under GDPR regulations, and this doesn't apply to the Middle East yet. It causes a lot of confusion."
"The main thing is that SAP needs to give better response times for support tickets."
"They should probably offer more cloud services. Most of the cloud infrastructure providers we have make everything pretty transparent, you know what you're getting, you have all these metrics and measurements and everything in the dashboard. Here you have to go through the contracting negotiations and all those things."
"SAP support isn't on par with products like Microsoft Azure or AWS. It's nowhere close to the competitors."
"The stability needs to be improved to be able to handle large amounts of data."
 

Pricing and Cost Advice

"The product is not that expensive."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"The cost is better than similar solutions."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"Alibaba Cloud is cheaper."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"The price is high compared to other databases, which is why HANA is still not widely used. Some enterprises prefer Sybase, Oracle, or other traditional databases because HANA is a little pricey. Cost is one factor SAP needs to work on to make it more competitive with other databases. Otherwise, they'll never be able to develop a mass customer base."
"The licensing of the solution is on a yearly basis. The normal price of the solution is quite high, but I received a special discount by making a purchase near the end of the year."
"The price is on little bit higher. For SAP HANA Enterprise Cloud, we see roughly five crores per annum."
"The solution's cost is reasonable."
"It's very, very expensive."
"I rate the product's price a five out of ten."
"The product itself is relatively expensive."
"The solution could be less expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
7%
Manufacturing Company
20%
Computer Software Company
16%
Financial Services Firm
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Alibaba Cloud?
ECS is the most valuable feature of the solution.
What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What do you like most about SAP HANA Enterprise Cloud?
It has significantly streamlined our operations.
What is your experience regarding pricing and costs for SAP HANA Enterprise Cloud?
SAP HANA Cloud can be quite costly compared to other solutions. The high licensing costs make it an expensive option, particularly for smaller customers. However, they offer solutions for mid-sized...
What needs improvement with SAP HANA Enterprise Cloud?
SAP should adopt more rapid changes in market processes and customer needs to deliver solutions that meet new industry requirements swiftly. SAP finance needs to be more advanced to keep up with cu...
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
FC Bayern Munich, Reuters News Agency, MEMEBOX
Find out what your peers are saying about Alibaba Cloud vs. SAP HANA Enterprise Cloud and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.