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Dynatrace vs IBM Tivoli Composite Application Manager vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Application Performance Monitoring (APM) and Observability
Application Performance Monitoring (APM) and Observability
Event Monitoring
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
CC
Integrates well with IBM technologies, but it's outdated and lacks essential features
Implementing synthetic monitoring for our Internet banking site has been challenging. The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively. I have concerns about the complexity of the tool and the challenges in managing it effectively. The support provided is not satisfactory, and the specialists available lack sufficient training and expertise in using the tool.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​Data analytics help us to find us issues in the short-term or long-term."
"Global overview of all app layers, including web servers."
"We setup triggers for certain critical events. When these events happen, alert notifications are sent to the support team to take immediate action."
"OneAgent, the new platform of Dynatrace, it is called artificial intelligence (AI), so basically that artificial intelligence correlates multiple infrastructure competence transactions services and application processes. It is one of the most important features, so when there is a fire break, you do not have to go multiple hops to go look where exactly the issue is."
"Since we moved to OneAgent, we are much quicker to address live incidents and problems that occur in our systems."
"It is very stable. The improvements that they keep making just make the tool more useful.​"
"We are able to fix issues rather quickly, by identifying then fixing them. Therefore, the efficiency of the organization has improved. We are spending less time fixing issues."
"Simple classic but effective UI (unlike some modern UI's out there that have too much white-space)"
"The solution is very stable. We never had any issues with stability."
"IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used."
"It takes a lot of the headache out of managing your data centers and software in other places."
"It is very good at monitoring Microsoft Server."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"Alerts notify the server or service owner of problems, allowing quick decisions or actions to keep the service running based on configured thresholds."
"The most valuable feature is the monitoring of Windows and Linux servers."
"The product has helped our organization with in-depth monitoring."
"Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it."
 

Cons

"There should be more visibility for network performance monitoring. There should be more metrics for things like 5G and IoT. That would be the main thing because they've moved more to mobile performance rather than fixed networks."
"One thing that would help it tighter integration with DCRUM. It's somewhat difficult to drill down and see everything, but I think that's in the future versions. We just haven't seen that yet."
"The initial setup was challenging for us. However, it was complex until you grasped the nuances of the product and the building blocks."
"The functionality needs improvement."
"Addition of more statistical features, plus different time series modeling techniques, would really help for future versions."
"We have a couple of one page apps that it has a problem with because it doesn't call to the server all the time. I believe part of that is taken care of in the next version."
"We need more AI in the product to avoid manual analysis."
"We have had problems with our middle layer application implementation."
"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively."
"The user interface was not good."
"The solution should be more user-friendly and offer a better user interface."
"It would be a much better product if Microsoft provided management packs with the product."
"In a future release, they should add email notification alerts."
"On-prem network monitoring is something that could be improved drastically."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"Of course, price is always an issue with Microsoft and could be improved."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"The management of the servers could be better."
 

Pricing and Cost Advice

"Dynatrace is bit costly and not easily affordable."
"Surprisingly, it is quite expensive. That is something that we could always see: Improved pricing and the overall construct on how do we use each license in regards to usage of the tool."
"Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups."
"​Make sure your leadership buy-in is in place. Ensure leadership understands that an APM solution is a fairly expensive, so they know what they are getting into."
"The cost is somewhat high."
"We are buying more licenses, because we are seeing more value."
"The price range is quite high."
"There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper."
"I would rate the pricing a nine to ten. It is very expensive."
"SCOM's pricing is average."
"There is a license needed to use this solution and it is paid annually."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"It is the cheapest product available in the market."
"We have an enterprise agreement that includes this product as part of it."
"We have to pay for a license and the price is fine for us."
"Our licensing fees are approximately $30 per user, per month."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
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Top Industries

By visitors reading reviews
Educational Organization
27%
Financial Services Firm
19%
Computer Software Company
8%
Manufacturing Company
6%
Financial Services Firm
36%
Government
8%
Healthcare Company
8%
Computer Software Company
8%
Financial Services Firm
14%
Computer Software Company
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if yo...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire sta...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems,...
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What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substan...
What needs improvement with SCOM?
SCOM is likely to be phased out in favor of more compatible tools like Icinga ( /products/icinga-reviews ) for applic...
 

Also Known As

No data available
Tivoli Composite Application Manager
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Michelin Tire Corp
Dialog Telekom
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