Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I find it very helpful that Zimbra includes a native two-way sync to multiple mobile devices like iPhone, Android, Blackberry, Windows Mobile, and others. Zimbra also provides a myriad of other tools, and what’s more is that there are two different versions to choose from (Opensource and a Network Edition/Enterprise), allowing you to select the version that’s more appropriate for your needs. Another great thing about it is that it is light to manage, provides integrated tools for security, and works on Linux operating systems, which I believe to be far better than managing Microsoft Windows. It is also very straightforward to migrate from Zimbra Collaboration to another email solution.
Although Zimbra is a great solution for the most part, it would be great if they made it possible for users to connect their accounts without using webmail or logging into webmail every time. Email applications should easily connect on the desktop to the Zimbra server. I also think there is room for improvement for their storage management, allowing you ways to save emails that don’t take up storage or server space.
In contrast to Zimbra, Microsoft Exchange makes it easier to manage storage. For example, you can have massive storage capacity with 100GBs per user mailbox. Microsoft Exchange also offers complete scalability and flexibility. Despite all these benefits, the solution needs more integration with other platforms and I wish it had anti-malware functionality built into the basic version. Beyond that, if you are a fan of Microsoft, it might be ok for you, but I personally don’t like its interface. However, the solution is stable and technical support is decent.
Conclusion:I chose Zimbra for myself because although Microsoft Exchange can support a huge storage capacity, I don’t need it for that. I need Zimbra for other features that I would expect from any modern webmail client, ranging from webmail to contact lists to folders and a number of pluggable extensions that all work very well. Additionally, I went with Zimbra instead of Microsoft because it is a comparable product but less expensive.
Control Department Head of Information Security at a financial services firm with 1,001-5,000 employees
Sep 6, 2020
Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure.
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