My use cases for Smartsheet always revolve around small to medium-sized projects to define a standard project and assignment, work breakdown structure, and develop a timeline from start to finish. I've always wanted to use the resourcing feature, but it has been super complicated and never sufficient. The overhead for capacity management has never fully realized enough value. The dashboards are rather complex and not intuitive, requiring a full custom implementation in order to manage multiple programs. We're going to try and set that up now for this one national project, but from a pure project management perspective, Smartsheet works great as a low-cost replacement for Microsoft Project. I feel it equals and parallels the capabilities of Microsoft Project.
Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees
Real User
Top 20
Mar 25, 2025
I used Smartsheet ( /products/smartsheet-reviews ) for project management. We had contracting teams that used it, so we were given access to it. It's within the financial services industry, and our company has a little bit less than two thousand employees.
We have used Smartsheet for projects and consulting purposes. It has been implemented in various sectors like food manufacturing, meat processing plants, pharmaceutical corporations, and in consulting services with our clients.
We use Smartsheet to track projects, portfolio activity, and program activity. It also completes dashboards for upper management and team meetings and serves as a clearing house for items we're considering funding. It's mainly used for business operations.
Smartsheet is a cloud storage service where I store all the project files. I also use the tool to create project schedules, automate approval flows, and create dashboards.
Judicial Technician (Strategic Management / Project Management) at TJPR
Real User
Top 10
Apr 25, 2024
Leadership changes occur every two years in my company, which is a public organization. This includes changes in CEOs, directors, leaders, coordinators, and other positions. We need to track strategic cycles, projects, and portfolios with each change. Each project involves a large team collaborating to understand needs and find solutions.
Marketing Operations practice leader at Calibrate Legal, inc.
Real User
Top 5
Apr 10, 2024
We use the tool as the default software for managing all client projects. Our team of six uses it to create project plans and reporting dashboards for our clients.
National Sales Manager at a wholesaler/distributor with 1,001-5,000 employees
Real User
Top 20
Feb 7, 2024
I use Smartsheet to streamline our intercompany support process. Instead of sifting through emails, requests go directly into Smartsheet, where we manage and prioritize them. It helps us efficiently estimate projects for sales reps, keeping everything organized in one place and ensuring nothing slips through the cracks.
A single integrated platform where multiple people can work. It can also be used to link to multiple sheets and for automation purposes. We can use the solution to communicate and track tasks and projects. There are a lot of features.
The primary use is for keeping track of work and ensuring that everyone on the team is aware of what tasks are being worked on and the progress of client-related processes.
Lead Information Technology Analyst at Applied Materials
Real User
Apr 5, 2023
We use the solution to manage and track operational tasks. We can create dashboards for services, design and distribute survey forms, and keep a check on project status using it.
Corporate Paralegal at a tech consulting company with 1,001-5,000 employees
Real User
Mar 9, 2023
As I work in the legal department, my primary use case of this solution is to do legal requests and trace the legal flow. I also do monthly reports of the number of contracts we have done.
We're using Smartsheet at the enterprise level throughout the organization. We did a test at the corporate office before moving forward. In the beginning, we were only using Smartsheet to help our corporate users open new facilities and convert warehouse management systems. Also, we used it in implementation at sites with new customers. Eventually, we began using Smartsheet for entire projects. We transitioned from Microsoft Project to Smartsheet for all of our projects.
Project Manager at a government with 10,001+ employees
Real User
Jun 19, 2022
The solution is primarily used for project management. I've coordinated a large educational program that has multiple contributors and multiple organizers. It's a weekly program and we use it to outline our curriculum and keep track of the steps in the curriculum. I've used it for my own research projects as well in more of a traditional project management kind of way with tax, people, contingencies, et cetera.
Associate Director Of Project Management at a consultancy with 11-50 employees
Real User
May 19, 2022
We used Smartsheet for project plans. It was used for project planning. Basically, the timeline out, the beginning and end of a project, and what that process would be in terms of how many days, and what those phases in the project were.
Associate Director at a pharma/biotech company with 11-50 employees
Real User
May 10, 2022
We use this solution for portfolio, project, and program management. We each have a license on our machines and use the solution online. It's deployed on the cloud. We have 50 people using this solution. All of the senior leadership, program leaders, and project managers use this solution. You don't need a license to use it, but you need a license to edit. Everybody has access to it and can see the roles, responsibilities, and comment on it.
Vice President, Operations & Delivery | Change Management | Digital Transformation at Marsh Limited
Real User
Apr 29, 2022
I'm working around the project management delivery. Most of the use cases center around project management - planning, action items, decisions, issues, or rate logs, plans, and sometimes forms to collect information, however, not as much.
I use Smartsheet to plan small projects. It's good for putting down a quick-and-dirty project plan. I use it to create a list of tasks and track which ones are completed.
We're a large engineering company and we use Smartsheets in our various offices and locations to manage big construction projects, contract administration and project management for coordinating activities and tracking information. I'm the PM/CM practice leader.
We have a tracking system that we wanted to integrate with Smartsheet. We track people, assets, and costs using RFID, QR codes, GPS, and other methods, and we wanted to use the Smartsheet dashboards to present information to our clients. They would see the critical information, such as whether things were missing.
KM Manager and Compliance Officer at a consultancy with 51-200 employees
Real User
Sep 17, 2021
I use Smartsheet for my own personal task management needs and occasionally I'll share a sheet with somebody in the company when we're working on a particular project together. I tend to use it more for my ongoing long-term projects rather than for day-to-day needs. I'm a customer of Smartsheet and a KM manager and compliance officer.
Senior PM / Scrum Master at a financial services firm with 1,001-5,000 employees
Real User
May 25, 2021
I use it to collect the status of various projects. Before we moved to Agile, a lot of us used it for project planning. In the PMO, I created a master list of all the projects in the company and basically just started compiling statistics on them, such as the project managers assigned to each project, what sprint they were in, and things like that. We are using its enterprise version.
Senior Project Manager at a tech services company with 10,001+ employees
Real User
Oct 1, 2020
It works similar to Microsoft Project. The data integration with Microsoft Project and Smartsheet can be imported, and we can export it. It's good for the hybrid model, especially for the Agile model.
Smartsheet offers a comprehensive platform for project management, featuring real-time sharing, cloud accessibility, and a user-friendly interface, which enhance workflow efficiency and project tracking capabilities.Smartsheet stands out in the realm of project management by integrating robust tools like Gantt chart creation and seamless compatibility with products like Jira and Microsoft Teams. Its dashboards, intuitive design, and flexible customization options support efficient...
My use cases for Smartsheet always revolve around small to medium-sized projects to define a standard project and assignment, work breakdown structure, and develop a timeline from start to finish. I've always wanted to use the resourcing feature, but it has been super complicated and never sufficient. The overhead for capacity management has never fully realized enough value. The dashboards are rather complex and not intuitive, requiring a full custom implementation in order to manage multiple programs. We're going to try and set that up now for this one national project, but from a pure project management perspective, Smartsheet works great as a low-cost replacement for Microsoft Project. I feel it equals and parallels the capabilities of Microsoft Project.
We use Smartsheet for project management. We create plans for our projects using it.
I used Smartsheet ( /products/smartsheet-reviews ) for project management. We had contracting teams that used it, so we were given access to it. It's within the financial services industry, and our company has a little bit less than two thousand employees.
We have used Smartsheet for projects and consulting purposes. It has been implemented in various sectors like food manufacturing, meat processing plants, pharmaceutical corporations, and in consulting services with our clients.
We use Smartsheet to track projects, portfolio activity, and program activity. It also completes dashboards for upper management and team meetings and serves as a clearing house for items we're considering funding. It's mainly used for business operations.
Smartsheet is a cloud storage service where I store all the project files. I also use the tool to create project schedules, automate approval flows, and create dashboards.
Leadership changes occur every two years in my company, which is a public organization. This includes changes in CEOs, directors, leaders, coordinators, and other positions. We need to track strategic cycles, projects, and portfolios with each change. Each project involves a large team collaborating to understand needs and find solutions.
We use the tool as the default software for managing all client projects. Our team of six uses it to create project plans and reporting dashboards for our clients.
I use Smartsheet to streamline our intercompany support process. Instead of sifting through emails, requests go directly into Smartsheet, where we manage and prioritize them. It helps us efficiently estimate projects for sales reps, keeping everything organized in one place and ensuring nothing slips through the cracks.
We use the solution for tracking tasks and progress. We also use it for issue logging.
A single integrated platform where multiple people can work. It can also be used to link to multiple sheets and for automation purposes. We can use the solution to communicate and track tasks and projects. There are a lot of features.
The primary use is for keeping track of work and ensuring that everyone on the team is aware of what tasks are being worked on and the progress of client-related processes.
Our internal Ops teams do engineering and deployment projects in Smartsheet.
We use the solution to manage and track operational tasks. We can create dashboards for services, design and distribute survey forms, and keep a check on project status using it.
As I work in the legal department, my primary use case of this solution is to do legal requests and trace the legal flow. I also do monthly reports of the number of contracts we have done.
I'm basically using it to manage internal projects.
The two critical use cases of Smartsheet are project management and task management.
We're using Smartsheet at the enterprise level throughout the organization. We did a test at the corporate office before moving forward. In the beginning, we were only using Smartsheet to help our corporate users open new facilities and convert warehouse management systems. Also, we used it in implementation at sites with new customers. Eventually, we began using Smartsheet for entire projects. We transitioned from Microsoft Project to Smartsheet for all of our projects.
The solution is primarily used for project management. I've coordinated a large educational program that has multiple contributors and multiple organizers. It's a weekly program and we use it to outline our curriculum and keep track of the steps in the curriculum. I've used it for my own research projects as well in more of a traditional project management kind of way with tax, people, contingencies, et cetera.
We are using Smartsheet as a sprint board center for tracking.
We used Smartsheet for project plans. It was used for project planning. Basically, the timeline out, the beginning and end of a project, and what that process would be in terms of how many days, and what those phases in the project were.
We use this solution for portfolio, project, and program management. We each have a license on our machines and use the solution online. It's deployed on the cloud. We have 50 people using this solution. All of the senior leadership, program leaders, and project managers use this solution. You don't need a license to use it, but you need a license to edit. Everybody has access to it and can see the roles, responsibilities, and comment on it.
I'm working around the project management delivery. Most of the use cases center around project management - planning, action items, decisions, issues, or rate logs, plans, and sometimes forms to collect information, however, not as much.
I use Smartsheet to plan small projects. It's good for putting down a quick-and-dirty project plan. I use it to create a list of tasks and track which ones are completed.
We're a large engineering company and we use Smartsheets in our various offices and locations to manage big construction projects, contract administration and project management for coordinating activities and tracking information. I'm the PM/CM practice leader.
We have a tracking system that we wanted to integrate with Smartsheet. We track people, assets, and costs using RFID, QR codes, GPS, and other methods, and we wanted to use the Smartsheet dashboards to present information to our clients. They would see the critical information, such as whether things were missing.
I use Smartsheet for my own personal task management needs and occasionally I'll share a sheet with somebody in the company when we're working on a particular project together. I tend to use it more for my ongoing long-term projects rather than for day-to-day needs. I'm a customer of Smartsheet and a KM manager and compliance officer.
I use it to collect the status of various projects. Before we moved to Agile, a lot of us used it for project planning. In the PMO, I created a master list of all the projects in the company and basically just started compiling statistics on them, such as the project managers assigned to each project, what sprint they were in, and things like that. We are using its enterprise version.
It works similar to Microsoft Project. The data integration with Microsoft Project and Smartsheet can be imported, and we can export it. It's good for the hybrid model, especially for the Agile model.