I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives me peace of mind. FortiEDR can mitigate actions in real time. I also like that I can look into specific events and track the paths the events take as they move through the environment. There are times when I don’t understand the data being shown to me, but when that happens the managed services team is always there to help. They have been super reliable, and are great to work with.
Neither solution is perfect, though. One thing I dislike about FortiEDR is that it can be time-consuming to fine-tune what services are scanned and which ones are valid within our environment. And while it is a great product, it is not a product you can independently implement.
FortiClient has basic functionality and, upon doing product research, I discovered that the newer versions of the product were faulty and the reason for problems, making its ease of use less desirable. Moreover, if FortiClient scans Outlook for its files and archives, your PC will become unusable because it will eat up all of your PC resources and there is no way to stop it. Another huge problem for me is that it generates loads of false positives which also ends up blocking legitimate applications from running. Before making my decision, I also read that learning the incident exception process is complicated. These disadvantages were enough to sway my decision and ultimately make me choose FortiEDR.
ConclusionAs a whole, I have been very pleased using FortiEDR. While there are some areas that can be improved, such as the communication between the managed services team and my own team on site, other than that I have very few complaints.
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution, you can assign a different VPN or network for each user, once they are authenticated. Fortinet FortiClient is very scalable and easy to use. This is an all-in-one solution with very high throughput.
We did find, though, that it was lagging in some authentication tools, especially with the newer versions. Installation can take a very long time. Deployment with Mac devices and even some WIndows based-devices can be problematic. The stability could be improved too - it can be very buggy at times, especially with the EMS. Support could be better too.
Open VPN Access Server is easy to set up and use. It is a stable solution that offers multi-authentication and the support is quite good. It is an open-source solution so it is very affordable. While it scales vertically with some difficulty and downtime, it does not scale horizontally. Some of our clients indicated that this solution did not meet all of their security protocols. They could do with better intrusion protection and detection.
We have a very large, diverse client base and need a solution that provides for excellent scalability and can completely satisfy the numerous different security protocols they all require. Fortinet FortiClient was the best fit for our organization and our clients are very satisfied.
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