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2019-09-23T06:34:00Z
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering WorkFusion?

If you were talking to someone whose organization is considering WorkFusion, what would you say?

How would you rate it and why? Any other tips or advice?

14
PeerSpot user
14 Answers
KP
IT Program Manager at a computer software company with 5,001-10,000 employees
Real User
Top 5Leaderboard
2021-05-20T01:35:45Z
20 May 21

I would recommend this solution to others. I rate WorkFusion an eight out of ten.

Deepak Thomas - PeerSpot reviewer
Senior Software Quality Analyst at a financial services firm with 10,001+ employees
Real User
Top 10
2021-01-11T12:24:22Z
11 January 21

I do not have high-level experience with platforms that offer similar robotic process automation currently. The capability is there in this solution, the platform has a lot of features and capabilities. The onus is of the user to utilize all of those capabilities that WorkFusion has. If you have a small business there might be a better solution out there for you but if you have a large organisation, I definitely recommend it. I rate WorkFusion an eight out of ten.

JS
Robotics Support at a financial services firm with 10,001+ employees
Real User
Top 10
2020-12-31T11:25:55Z
31 December 20

We use Control Tower (UI) to control the Business Processes. I support the production environment and respective monitoring across multiple Linux and Windows servers. I am part of the team that supports Robotics within our organization including bots running under Workfusion, UIPath, Pega, etc. I would rate WorkFusion an eight out of ten.

PM
Director & Co-founder at a tech services company with 1-10 employees
Real User
Top 10
2020-11-03T17:10:53Z
03 November 20

I would rate this solution a seven out of ten.

SB
Head of Intelligent Automation - Africa Regions at a financial services firm with 10,001+ employees
Real User
2020-08-02T08:16:47Z
02 August 20

Overall, I would recommend this solution to other users. I have got nothing against UiPath or Blue Prism or any of those other products, and I think there are other options like Python people can make use of. But from my experience with this product, I certainly recommend it. On a scale from one to ten where one is the worst and ten is the best, I would rate WorkFusion about an eight. Between a seven and an eight but on the high end of that range.

JD
Analyst, Intelligent Automation at a financial services firm with 10,001+ employees
Real User
2020-06-22T06:10:00Z
22 June 20

* Simple to use (business user, not IT reliant) * Cost-effective * Easy to support and integrate with current IT Architecture

Learn what your peers think about WorkFusion. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
633,952 professionals have used our research since 2012.
AS
Vice President at YASH Technologies
Real User
Top 20
2020-06-21T08:08:11Z
21 June 20

We're hoping to partner with the solution in the near future. Right now, we currently just service our customers as required. We are IT services providers, so we work on all deployment models. We match our offerings to what the customer is currently looking for. I'd rate the solution six out of ten. While it's a good solution, there's a lot to work on. They should work on productivity for the developers. As of now, their productivity is very bad compared to what Automation Anywhere or UiPath offers. It's why I've ranked them a bit lower. A simple business user can work with a UiPath and on Automation Anywhere. That's not true with this solution. It has an ease of use problem that needs to be tremendously improved. They have to catch up in the RPA market. I'd recommend other companies first consider UiPath. If there are a lot of unstructured data, the first preference would be to go to Automation Anywhere. This is due to the ease of use of IQ Bot. We like the tool, and we want to use it. Our only request would be, they should simplify the tool as much as possible and work on the productivity of developers.

BarryBao - PeerSpot reviewer
IT Manager at a recreational facilities/services company with 11-50 employees
Real User
2020-02-02T10:42:08Z
02 February 20

Before using this solution I would recommend a POC first. I would rate this solution an eight out of ten.

SG
Delivery Director at sonata information Technology Limited
Vendor
2020-01-29T11:22:00Z
29 January 20

I would definitely recommend WorkFusion because I think over the last six months it has matured and it is stable. I would rate it a seven out of ten.

RP
Senior Software Engineer at HCL Technologies
Real User
2020-01-12T07:22:00Z
12 January 20

Before implementing it would be good to go through the design points. On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified. On-prem solution software needs to be in a stack that is much more accessible around the architecture of your plant. It should be fast-acting and accessed over the internet. That's the most important part and most companies require it.

JG
Head of Automation at a financial services firm with 10,001+ employees
Real User
2019-12-05T06:53:00Z
05 December 19

My advice for those thinking of implementing an RPA is that they start small and simple if they want to see if it works for their company. If it doesn't work as a small scale, investment in the long-term solution doesn't make sense. On a scale from one to ten where one is the worst and ten is the best, I would rate WorkFusion as a seven out of ten. It is not higher because they have got some work to do now. Other companies have caught up. They were the first ones to offer a free desktop automation product and the others will now need to follow suit. To stay ahead it is time for them to come up with the next innovation.

SF
Manager at a consultancy with 51-200 employees
Real User
2019-11-26T05:43:00Z
26 November 19

We use the on-premises deployment model. The client prefers not to use the cloud. We deploy the solution for big enterprises, but only small groups of users are actually interacting with the solution directly. I'd recommend the solution. I'd rate it eight out of ten.

it_user1038165 - PeerSpot reviewer
Team Leader at a tech services company with 10,001+ employees
Real User
2019-11-13T05:28:00Z
13 November 19

I would rate this solution an eight out of ten.

Dario Casubolo - PeerSpot reviewer
RPA Lead and IT Manager at a manufacturing company with 51-200 employees
Real User
2019-09-23T06:34:00Z
23 September 19

I would rate it an eight out of ten.

Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
May 20, 2021
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 8 answers
SF
Manager at a consultancy with 51-200 employees
26 November 19
The licensing and pricing isn't ideal for clients. Sometimes they don't want to invest the money. The solution should consider improving the licensing model.
JG
Head of Automation at a financial services firm with 10,001+ employees
05 December 19
Pricing models are available online. Some vendors provide a free entry level solution to get you started.
Menachem D Pritzker - PeerSpot reviewer
Sr. Director of Growth at PeerSpot (formerly IT Central Station)
May 19, 2020
What processes can't be automated just yet? What improvements to those limitations can we expect in the next 5-10 years? Most importantly - what are some things that RPA cannot do? The top RPA tools in the industry strive to reduce limitations by expanding RPA capabilities and engineer their products to more greatly integrate with complementary products, like AI and ML, but limitations still ...
2 out of 16 answers
AI
Head of Process automation at a financial services firm with 1,001-5,000 employees
18 September 19
- User cannot launch RPA-robot. It is suitable for scheduled back-office processes. Some vendors offer tools for immediate scheduling also but it is quite expensive (license per user). RDA tools are of course suitable for this kind of processes. Maybe RPA and RDA will get closer in the future and license models will be more attractive. - RPA is quite vulnerable to UI-changes, for example. It is possible that someone will in the future develop some kind of ai-component for automatic change management but I think this is still something that we just have to accept.
it_user1088469 - PeerSpot reviewer
VP North America with 201-500 employees
18 September 19
Theoretically anything can be automated but the real question is what should be automated with RPA solutions based on the current state of these technologies. Typically activities that are not rule-based and repetitive should not be automated because you will not generate the benefits you are looking for. Further, there should be sufficient volumes in the activity or process to justify RPA investment. One should also look at alternatives to RPA including ERP and packaged software solutions which can provide you with a more holistic automated solution but may be much more expensive. There are advancements in RPA technologies with the most recent being the integration of AI with RPA that will improve in the coming years as AI solutions mature.
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