2018-07-18T06:46:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
  • 3

What advice do you have for others considering Symantec Identity Governance and Administration?

If you were talking to someone whose organization is considering Symantec Identity Governance and Administration, what would you say?

How would you rate it and why? Any other tips or advice?

11
PeerSpot user
11 Answers
Sudip Karmacharya - PeerSpot reviewer
Information Security Specialist at CAS Trading House
Real User
Top 10Leaderboard
2022-08-02T10:23:43Z
Aug 2, 2022

In my company, Symantec Identity Governance and Administration is deployed on-premises, but planning to deploy it on the cloud, though it hasn't been decided yet. I still need to learn how to use the cloud version of the solution. Symantec Identity Governance and Administration doesn't require that much maintenance, and maintaining it is an easy process. My company has between fifty to one hundred users of the solution. I would recommend Symantec Identity Governance and Administration to others because it's a good product, particularly if you're okay with limited features. It also has a straightforward installation. The product is good enough to be used in a smaller environment, but if you want to automate more processes, then Symantec Identity Governance and Administration won't be as good. It utilizes the CPU and there could be some issues with a higher degree of automation. I'm rating Symantec Identity Governance and Administration six out of ten. My company has no partnership with Symantec Identity Governance and Administration.

Search for a product comparison
MM
General Manager at Global SEIS
Real User
Top 5Leaderboard
2022-06-02T08:05:54Z
Jun 2, 2022

I rate Symantec Identity Governance and Administration an eight out of ten.

Alfredo Silva - PeerSpot reviewer
ALiBS Solutions at ALiBS Solutions
Real User
Top 5Leaderboard
2022-02-18T21:38:24Z
Feb 18, 2022

We are a Symantec partner. Our clients are using the most up-to-date version of the solution. I'm not sure of the exact version number. I would advise new users that there are a lot of good providers for all of these tools. I advise people to test them to make sure they have the best one for the organization's needs. In general, I would rate the solution at a nine out of ten.

PD
Delivery consultant at DXC
Real User
Top 10
2021-09-02T14:45:31Z
Sep 2, 2021

I am not certain of the number of users who are making use of the solution in our organization, although I believe there to be four or five when it comes to my European colleagues. Globally, there are probably more. I would recommend this solution to others, since it gets the job done. While it may not be the best or the fastest solution, it is a work machine, so it is good enough. I rate Symantec Identity Governance and Administration as a seven out of ten.

DarwinSolano - PeerSpot reviewer
Solutions Architect at a tech services company with 201-500 employees
Real User
Top 10
2021-01-31T09:15:03Z
Jan 31, 2021

I would recommend this solution to others. It is a great solution. I like this solution, and that's why I have been using it for seven years. I would advise others to do proper role modeling before implementing this solution. Role modeling is really important for any identity management solution. I would rate Symantec Identity Governance and Administration a nine out of ten.

Alfredo Silva - PeerSpot reviewer
ALiBS Solutions at ALiBS Solutions
Real User
Top 5Leaderboard
2021-01-15T11:28:38Z
Jan 15, 2021

I would recommend this solution, but only for small to medium-sized companies. It doesn't perform that well for large companies. Overall, on a scale from one to ten, I would give Symantec Identity Governance and Administration a rating of seven.

Learn what your peers think about Symantec Identity Governance and Administration. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
656,474 professionals have used our research since 2012.
WA
Technical Support Manager at Future systems
Real User
2020-01-30T07:55:00Z
Jan 30, 2020

I would rate it an eight out of ten. To make it a ten, it should have more remote capabilities. There should be better partnerships with remoting tools. They need more remote partners and better dashboards.

MostafaBasha - PeerSpot reviewer
Operation Risk Senior Manager/CRO at I-SCORE
Real User
2020-01-26T09:26:00Z
Jan 26, 2020

The advice I would give to others who are looking to implementing this product would be to define exactly what you need before the implementation of the solution. This is a key factor. If you need to change the deployment after it is deployed — such as the policies or structure — it is not a matter of just changing the configuration. It is more like you are starting from the beginning. If you have questions related to what needs to be addressed they need to be answered first. The way we deploy this is as a black box appliance. So it would be defined once. Even the IP cannot be changed. To make this type of change, it would have to be deployed again. The biggest lesson I have learned from working with Identity Manager is that despite the product you use, the implementation is a process. You have to understand the process to see what activities do not give you value and also what activities serve to complicate the process. If you take the easier route and work with the standard deployment as much as possible, it will be more secure and faster. You need to see everything as an activity. So despite the impact that the product has on working with identity management, it is a process because the result is not to be blamed on the product at the end. On a scale from one to ten where one is the worst and ten is the best, I would rate CA Identity Manager as an eight. To make this product closer to something like a ten they have to pay more attention to integrating with other solutions. Currently, CA is integrating is with CA products only. In some cases, there are categories that CA does not compete in, like Service Manager, so they should pay attention to out-of-the-box integrations with non-competing services. They definitely have a problem integrating with solutions that compete and this is really another problem. Really, this type of integration would allow users of their product to have more flexibility. They could choose their own solutions which may better fit their needs. In one instance, we had to end up using different solutions for managing internal personnel accounts and managing normal users. This is not convenient and can be expensive. So I think they have to be more open to broader integration and simplifying those processes.

Umair Akhlaque - PeerSpot reviewer
Enterprise Solutions & Services Head at Duroob Technologies
Real User
Top 10
2019-09-29T12:21:00Z
Sep 29, 2019

For an organization looking for an identity management suite, it’s the kind of tool you can invest in the long term. For those considering implementing the solution, I would recommend finding the right partners who have the right implementation experience to assist. There is no doubt this product has capabilities. The important thing is to find someone who understands the business requirements. It’s really important because statistically, 70% of identity management projects fail. Most of the time the product has the capabilities but the consultant doesn’t have the ability to customize the solution. I’d rate the solution nine out of ten.

FM
Senior Manager at a tech services company with 501-1,000 employees
Real User
2019-09-24T05:43:00Z
Sep 24, 2019

My advice to someone implementing this solution is to take a few days to plan with professional services for the setup. I would rate it between a six and seven out of ten. Not a ten because of the complex setup and because we had some issues applying some patches.

RC
Solution Architect with 1-10 employees
Real User
2018-07-18T06:46:00Z
Jul 18, 2018

The product is considered good, in the top five. Looking at the product features carefully if your organization has complex provisioning requirements and business processes to find gaps. Finally, always search for the best implementation team, who has skills and experience.

Related Questions
Isha K - PeerSpot reviewer
Senior Manager, CIAM & Payments Security at a financial services firm with 10,001+ employees
Nov 4, 2019
I'm a senior manager at a financial services firm with 10,001+ employees. We are evaluating both SailPoint and CA IDM.What is the main difference between the two?Thanks for your help. I appreciate it!
2 out of 4 answers
SG
AVP - Product Marketing at ILANTUS Technologies
Nov 1, 2019
When you say "differences" are you looking at a feature-by-feature comparison or at an overall level - the various "-abilities" like implement-ability, integrate-ability, support-ability, afford-ability and so on?
DL
Principal Architect at a government with 10,001+ employees
Nov 1, 2019
I checked with a colleague who has more “hands-on” experience, here is his response: If so CA IDM please no. They have done some work but it’s still not good performance-wise. It has been updated from the original netegrity or whatever code (as of a couple of years the scripts still had that in the header comments, as in untouched in years after purchase). I am not saying SailPoint is the cat's meow, as I don’t know. But given my experiences with CA IDM, and its use internally. It’s complex, does a lot but doesn’t perform very well. At one time there was an issue with data integrity due to the replication cycle (2 repositories, user/id, and a replication repository just for that and data are flushed through both in sequence) as in the last change to data was not necessarily applied in sequence. Results were last change was not the attribute state. Surely that has been fixed by now but with CA you never know. And that’s another issue. My experiences with CA support pretty much got the right support engineer, you get real answers. The wrong one, not so much. If I was starting from scratch I might well consider OpenAM. The commercial product I am pretty sure but a great IAM swiss army knife. It’s descended from Sun One which oracle tossed out when they bought sun over their own IAM product.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Aug 2, 2022
Please share with the community what you think needs improvement with Symantec Identity Governance and Administration. What are its weaknesses? What would you like to see changed in a future version?
2 out of 6 answers
Umair Akhlaque - PeerSpot reviewer
Enterprise Solutions & Services Head at Duroob Technologies
Sep 29, 2019
The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking. It would be ideal if they could consolidate the workflow. Right now, because everything is on a different workflow engine, seamless integration cannot happen. If the solution offers a single workflow engine and a single reporting engine for all security targets, that would be ideal.
Alfredo Silva - PeerSpot reviewer
ALiBS Solutions at ALiBS Solutions
Jan 15, 2021
All software has room for improvement. There are some features that could be added to make it even more user-friendly. Integration capabilities with other solutions and formats, including JSON, could be improved. Integration is not easy at all.
Download Free Report
Download our free Symantec Identity Governance and Administration Report and get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
DOWNLOAD NOW
656,474 professionals have used our research since 2012.