2020-02-16T08:27:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
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What advice do you have for others considering Metallic?

If you were talking to someone whose organization is considering Metallic, what would you say?

How would you rate it and why? Any other tips or advice?

5
PeerSpot user
5 Answers
Will Knudsen - PeerSpot reviewer
Network Engineer at Rosnet
Real User
Leaderboard
2020-09-01T05:25:00Z
Sep 1, 2020

Take your time to run the trial and understand what you're getting yourself into. The move from on-premise to a cloud solution is definitely a change. Be patient with the process and open to understanding the SaaS solution.

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John Gagliano - PeerSpot reviewer
Aviation Attorney at Gagliano Law Offices
Real User
Leaderboard
2020-08-12T07:01:00Z
Aug 12, 2020

I would highly recommend it. The biggest lesson I've learned from using it is that when I expand, I'm going to need an IT consultant to assist, so that I don't have to spend the time doing it. I will want someone who can deal with the issues efficiently. With the caveat that I haven't needed a backup yet, since nothing catastrophic has happened, I would rate Metallic and their team as a 10. I can only assume and hope that if, God forbid, something were to happen and I were to need the backup, it would be as good as the service has been so far.

Benjamin R Roper - PeerSpot reviewer
Backup and Recovery Specialist at Parsons
Real User
Leaderboard
2020-07-28T06:50:00Z
Jul 28, 2020

It's simple and it has very low-to-no impact on endpoints. It runs in the background and has some really cool features for the end-users to use on the computer, if they want to look at their backups, do restores, or to find their computer location. But it is very simple and basic for non-technical people to use. I like the interface, how it works, and being able to get daily reports of any failures or anything that happens is very useful. I would rate it a 10 out of 10. I haven't come across anything that's better.

Kristian Smith - PeerSpot reviewer
Manager, Technical Services & Support at Linamar
Real User
Leaderboard
2020-07-26T08:19:00Z
Jul 26, 2020

They do a fantastic job with their documentation, so you can follow their documentation and implement it. I would rate it an eight out of ten. We can't compare it against another staff solution that we're using. So for now it works for us, we're not seeing any issues, and it's better than what we used on-prem.

Marlo Alexander - PeerSpot reviewer
System Administrator at a transportation company with 51-200 employees
Real User
Leaderboard
2020-02-16T08:27:00Z
Feb 16, 2020

The biggest lesson I've learned is to remind people that they still need to back up Office 365 emails. Just because it's not on their premises, they should still back it up. Commvault gives you a fantastic 45-day trial. It's worth trying it. They have a really good, long trial period. They will answer any questions you have during that process. I know a lot of people say, "Just try the product." With this one, try the product and you'll see the ease of use. For deployment and maintenance of the solution, for our size of company, it's just one person, a system administrator who does overall operations support.

Learn what your peers think about Metallic. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
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Related Questions
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Jun 2, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 8 answers
Marlo Alexander - PeerSpot reviewer
System Administrator at a transportation company with 51-200 employees
Feb 16, 2020
We really needed a product where we could extend the Microsoft Office 365 backups and archival process, as well as back up our Office 365 SharePoints and our users' OneDrives. That way we could have a seven-year retention plan and if we need to go back and grab someone's email that they accidentally deleted two years ago, we could. We also needed a solution that we didn't have to have onsite storage for, because we had a storage restriction onsite. This product gave me the ability to have everything stored, as a SaaS model. Everything is right there.
Kristian Smith - PeerSpot reviewer
Manager, Technical Services & Support at Linamar
Jul 26, 2020
Our primary use case is for Office 365 Backup. We started out as an Exchange Online only company. Then we were looking for some sort of backup solution to augment the existing Microsoft Office 365 archiving features for a price that was more compatible with our company versus what Microsoft was offering for their archiving solution. We also needed the ability to do time and date stamp retrievals. We ended up settling on Commvault at that time. We've been with them, and we've seen it more from being in the Commvault virtualized infrastructure to being the Metallic.io SaaS solution. We protect mostly Exchange Online, but really we do the whole breadth of Office 365 with them. We were looking at some other solutions, but with them, we're doing our entire Office 365 Microsoft Online platform.
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Jun 2, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 7 answers
Marlo Alexander - PeerSpot reviewer
System Administrator at a transportation company with 51-200 employees
Feb 16, 2020
We are paying on a yearly basis and it comes out to about $3.80 a user per month. There are no other costs for the specific features that I have. If I was to use server backups with them, there would be an additional cost per terabyte of storage, based on my storage targets, or an infrastructure cost if I was using it to target on-ground storage stuff. But because I'm using the platform that includes storage for the Office 365 backup exclusively, there is no additional cost. The other products I was looking at wanted to charge me anywhere between $10 to $15 per person and I would have to do storage on top of that. That means I would be paying by the terabyte if I was putting the storage in the cloud or having to purchase hardware on-premises to do so. With the Office 365 offering from Metallic, at the price point we got it at, it was perfect. They knew exactly what the market needed and they hit their marks.
Kristian Smith - PeerSpot reviewer
Manager, Technical Services & Support at Linamar
Jul 26, 2020
Metallic provides us with more predictable costs for our backup requirements. They charge us on a model that we understand. We understand the pricing model a little bit differently.
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