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2018-03-25T12:04:00Z
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering BigPanda?

If you were talking to someone whose organization is considering BigPanda, what would you say?

How would you rate it and why? Any other tips or advice?

5
PeerSpot user
5 Answers
Anand-Kulkarni - PeerSpot reviewer
Electrical Engineer at Tata Consultancy
Real User
Top 5Leaderboard
2022-06-26T13:10:07Z
26 June 22

I would rate this solution a nine out of ten.

GE
Independent entrepreneur in the IT environment at a tech services company with 51-200 employees
Real User
2021-08-12T13:12:49Z
12 August 21

I would recommend this solution to others. I rate BigPanda a nine out of ten.

Krishna Reddy - PeerSpot reviewer
DevOps Engineer at itorizon
Real User
2020-08-13T08:33:00Z
13 August 20

Overall, it is very basic to use. I am satisfied with all of the features and our only complaint is about the high cost. I would rate this solution an eight out of ten.

ZB
Global Process Owner at a pharma/biotech company with 10,001+ employees
Real User
2019-09-12T09:06:00Z
12 September 19

My advice to others would be to test it out and to build your experience. Get familiar with the tool first to see if it covers their needs. Compare it with other programs out on the market. On a scale of one to ten, I will rate this solution a seven.

Larry Cassidy - PeerSpot reviewer
Principal Engineer, Site Operations at Workday
Vendor
2018-03-25T12:04:00Z
25 March 18

I think BigPanda is a great company with a quality product. As with any largescale tooling change there will be challenges, but the team was very responsive in resolving issues.

Related Questions
BH
Principal Enterprise Systems Engineer at a healthcare company with 10,001+ employees
Dec 08, 2020
Hi everyone, I'm looking to purchase an APM solution, and looking for some feedback. I've shortlisted AppDynamics, New Relic, Dynatrace, Datadog, as well as some others like Big Panda and Corelogic that might be used to bolt on as value add. I have experience with AppDynamics, Datadog and Dynatrace but not New Relic - I'm leaning towards New Relic though. I want to hear how you did your disc...
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Hani Khalil - PeerSpot reviewer
Service Assurance , Senior Manager at a computer software company with 1,001-5,000 employees
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Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
RM
IT Technical Architect at a insurance company with 5,001-10,000 employees
20 October 20
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitoring.  We maintain critical processing on our mainframe so there was a desire to include this in our transaction trace.  Due to a highly mature ELK implementation, we are not trying to incorporate log analytics into solution buy may consider in the future.  We had AppD, Dynatrace, New Relic, and CA Wily all in house at the time of our evaluation.  We eliminated Datadog due to a lack of real user monitoring and AppD based on experience and licensing.  Between Dynatrace and New Relic, Dynatrace won based on the automation, integrated AI, support for "old" techs, and confidence we could eliminate multiple APM and infra monitoring tools.   I would not include products like BigPanda, MoogSoft, in this analysis. They are not monitoring solutions but event correlation solutions.  You will need additional monitoring products to capture data and feed them.  Having said that if you cannot consolidate tools you will likely need to purchase an event solution to make sense of all the alarms. We did evaluate these products but with Dynatrace AI did not feel the business value was there for the investment. Here's a quick pro/con list on Dynatrace & New Relic from our analysis. New Relic Pros: Insights is an awesome product and capability. Lots of capabilities and plugins to extend data collection. The APM dashboard is aesthetically pleasing and intuitive. Good training and documentation are available to support the product. New Relic Cons: Requires lots of manual configurations to implement and support.  Insights product requires an investment of time to achieve value. Licensing is a nightmare as there is virtually no transparency in what you are being charged for. Lack of solution to consolidate alerts across implementation other than significant investment in insights to manually achieve this.   Dynatrace Pros: Very simple to implement and maintain with out of the box automation which supports modern (cloud/Kubernetes) and "old" (mainframe). In-app chat is helpful.  High integration of infra and APM data for full-stack observability and engineering.  Topology and trace discovery is more reliable than other products or our CMDB.  Synthetics are easy to set up for any user. AI-assisted problem analysis on the trace discovery streamlines troubleshooting.  AI includes "events" in an analysis like VMotion, deployment events. Have not done yet but looking to leverage monitoring as code for a fully integrated and automated delivery pipeline. See keptn.sh open source project. Dynatrace Cons: User SQL lacks some functions of NRQL for user analysis.  Host, process, and service data is not available to query within the product.  Alarm processing lacks some granular controls. The Plug-in library is less robust. Good luck with your decision!
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Jul 21, 2022
Hi Everyone, What do you like most about BigPanda? Thanks for sharing your thoughts with the community!
2 out of 6 answers
Larry Cassidy - PeerSpot reviewer
Principal Engineer, Site Operations at Workday
25 March 18
Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue.
ZB
Global Process Owner at a pharma/biotech company with 10,001+ employees
12 September 19
The program is very stable.
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Great article, @Shibu Babuchandran! Thank you for sharing your knowledge with the community!
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I always like this order a lot: "Consider People and Process" and only after, Technology.
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William Linn - PeerSpot reviewer
Enterprise System Management at ESM Consultant
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I have done the product for 22 plus years, whenever it was called OpC.  Some of that is still around in the last version I worked with 10.7x. I’m afraid that since Micro Focus bought the product it’s DOA, they don’t have any partners like HP had, independent consultants like myself are locked out of getting news work because Micro Focus unlike HP doesn’t promote independent work. They try to gobble up all of the little fish we used to make a living working for.   I have moved back to my Unix and Linux system administrator roots and I work for a large fortune 50 company that has multiple lines of business, a few still have the tools around. Our group manages several thousand servers using Core Nagios. It reminds me of the day when HP OpenView was easily deployed and configured. It became something of a green-eyed monster that of the 20 clients who I worked with over the 22 years not only have they dumped it but are using similar OSE tools to monitor their environments.  
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