No more typing reviews! Try our Samantha, our new voice AI agent.
Zscaler Digital Experience (ZDX) Logo

Zscaler Digital Experience (ZDX) pros and cons

Vendor: Zscaler
3.8 out of 5
 

Zscaler Digital Experience (ZDX) Pros review quotes

Chella  Chalapathi - PeerSpot reviewer
Senior Technical Program Manager at Infosys
Jul 14, 2025
Zscaler Digital Experience (ZDX) positively impacted my organization by providing Zero Trust Network Access, which many organizations are moving towards.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Mar 12, 2026
Zscaler Digital Experience (ZDX) has positively impacted my organization by being beneficial for me as a troubleshooter and administrator, as I can identify all types of network performance-related issues, leading to faster resolutions of user complaints, improved collaboration between network, desktop, and security teams, and more productivity in identifying issues before they affect users.
reviewer2675862 - PeerSpot reviewer
solution engineer at a comms service provider with 10,001+ employees
Dec 16, 2025
Regarding the benefits of Zscaler Digital Experience (ZDX)'s traffic analysis for my IT operations, I believe it greatly supports our needs.
 

Zscaler Digital Experience (ZDX) Cons review quotes

Chella  Chalapathi - PeerSpot reviewer
Senior Technical Program Manager at Infosys
Jul 14, 2025
Zscaler Digital Experience (ZDX) is comparatively an expensive product.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Mar 12, 2026
Support responses are excellent, but for more complex cases, it sometimes takes longer.
reviewer2675862 - PeerSpot reviewer
solution engineer at a comms service provider with 10,001+ employees
Dec 16, 2025
I have noticed drawbacks within Zscaler Digital Experience (ZDX), as the sales team is too arrogant and too aggressive, playing politics, but the product itself is very good.