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Zscaler Digital Experience (ZDX) pros and cons

Vendor: Zscaler
3.8 out of 5
 

Zscaler Digital Experience (ZDX) Pros review quotes

reviewer2675862 - PeerSpot reviewer
solution engineer at a comms service provider with 10,001+ employees
Dec 16, 2025
Regarding the benefits of Zscaler Digital Experience (ZDX)'s traffic analysis for my IT operations, I believe it greatly supports our needs.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Mar 12, 2026
Zscaler Digital Experience (ZDX) has positively impacted my organization by being beneficial for me as a troubleshooter and administrator, as I can identify all types of network performance-related issues, leading to faster resolutions of user complaints, improved collaboration between network, desktop, and security teams, and more productivity in identifying issues before they affect users.
 

Zscaler Digital Experience (ZDX) Cons review quotes

reviewer2675862 - PeerSpot reviewer
solution engineer at a comms service provider with 10,001+ employees
Dec 16, 2025
I have noticed drawbacks within Zscaler Digital Experience (ZDX), as the sales team is too arrogant and too aggressive, playing politics, but the product itself is very good.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Mar 12, 2026
Support responses are excellent, but for more complex cases, it sometimes takes longer.