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1E vs Zscaler Digital Experience (ZDX) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

1E
Ranking in Digital Experience Monitoring (DEM)
14th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Zscaler Digital Experience ...
Ranking in Digital Experience Monitoring (DEM)
9th
Average Rating
7.6
Reviews Sentiment
4.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of 1E is 2.8%, up from 2.8% compared to the previous year. The mindshare of Zscaler Digital Experience (ZDX) is 9.9%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
Zscaler Digital Experience (ZDX)9.9%
1E2.8%
Other87.3%
Digital Experience Monitoring (DEM)
 

Featured Reviews

Chella  Chalapathi - PeerSpot reviewer
Senior Technical Program Manager at Infosys
Offers steady access and reliable support but could benefit from better integration and user-friendly insights
Regarding future updates, I would like to see Zscaler prioritize pricing and integrate more with multiple products. Multiple integrations with various platforms would enable some sort of automation. Zscaler provides real-time insights, but it is not reaching the end users properly, which is something Zscaler should improve because it should be user-friendly for understanding what Zscaler is offering. When there is too much technology, people cannot understand it, so it should be very simplified, and there should be some ways for users to gain knowledge about the product themselves. Zscaler's ability to analyze millions of telemetry data points in real-time is still somewhat unclear to me; perhaps that level of knowledge has not been reached by me or the end users, indicating that Zscaler has to focus on that area.
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
12%
Government
7%
Healthcare Company
7%
Manufacturing Company
10%
Healthcare Company
10%
Financial Services Firm
10%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Zscaler Digital Experience (ZDX)?
I consider the pricing reasonable for the value delivered, and the setup is straightforward with good onboarding support.
What needs improvement with Zscaler Digital Experience (ZDX)?
Zscaler Digital Experience (ZDX) can be improved with more detailed mobile device support, better integration with third-party ITSM platforms, and enhanced reporting customizations. I can easily in...
What is your primary use case for Zscaler Digital Experience (ZDX)?
My main use case for Zscaler Digital Experience (ZDX) is to monitor end-user experience for SaaS applications, and I can also integrate all those applications within the tenant and troubleshoot net...
 

Overview

Find out what your peers are saying about Nexthink, Splunk, Cisco and others in Digital Experience Monitoring (DEM). Updated: March 2026.
885,667 professionals have used our research since 2012.