Sisense and Zoho Analytics are both leaders in the business intelligence category. Based on feature comparisons, Sisense takes the lead due to its ease of use and quick deployment, whereas Zoho Analytics is noted for its reporting flexibility.
Features: Sisense stands out for its ease of use, rapid deployment, and seamless integration of diverse data sources. It excels in data handling and swift dashboard creation. Zoho Analytics offers extensive reporting features and API compatibility. Its dashboard creation is flexible and supports a variety of data visualizations.
Room for Improvement: Sisense could enhance support for complex data structures and improve documentation and data export formats. It also needs better connectivity with statistical packages. Zoho Analytics can improve on query complexity, user input fields, and customer support responsiveness. It struggles with advanced statistical features and handling vast datasets.
Ease of Deployment and Customer Service: Sisense offers flexibility with both on-premises and cloud deployment options, backed by outstanding customer service and technical support. Zoho Analytics supports deployment across multiple cloud environments, including hybrid, but customer service response times can be slower.
Pricing and ROI: Sisense is a premium tool with a higher cost, but users find value in its features, resulting in significant ROI through time savings in reporting and client retention. Zoho Analytics is cost-effective, with flexible monthly pricing models and substantial ROI through reduced reporting labor and easy scalability.
After incorporating Zoho Analytics, now all our decisions come from its reviews.
The support was very good.
The support team doesn't have full awareness of the system capabilities.
Zoho support provides assistance through live chat to guide us.
If you need help with any issue you face, you can directly call them.
Zoho Analytics can easily adapt to our needs when they grow, and you don't need much knowledge to adapt it; even basic Excel knowledge is sufficient.
Zoho Analytics is very stable.
Regarding stability, it's actually working correctly.
Zoho Analytics works fine with about 95% accuracy.
I would like to see an improvement in the live data connection, specifically making the process faster.
Having to pay for 25 users when only 11 are needed creates an issue with the pricing structure.
In my opinion, the API feature from Zoho Analytics needs significant improvement, as it's quite hard to connect with Google Sheets or other websites.
There was no significant difference in pricing between Sisense and ThoughtSpot.
It offers two ways to access data: by cubing the data or hitting it live.
These multiple dashboards are available to view in a single place, which is very beneficial.
In the pivot table and scheduler table, if we want data in one report, we can use an SQL query and get data from different modules.
The benefits I've seen from using Zoho Analytics include saving time; this is the most important benefit for me.
| Product | Market Share (%) |
|---|---|
| Sisense | 2.2% |
| Zoho Analytics | 1.1% |
| Other | 96.7% |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
Sisense is an end-to-end business analytics software that enables users to easily prepare and analyze large, complex datasets. Sisense’s Single-Stack BI software includes data preparation, data management, analysis, visualization and reporting capabilities.
Zoho Reports is a powerful, easy-to-use and highly scalable cloud-based reporting and business intelligence platform for small to medium-sized businesses. Its flexible pay-as-you-go pricing model and scope for customization allow businesses to tailor it to their unique needs.
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