Zoho Analytics and Amazon QuickSight compete in the data analytics and business intelligence category. Based on the data comparisons, Zoho Analytics seems to have the upper hand due to its robust data manipulation features and integration with Zoho products, although QuickSight excels in AWS integration.
Features: Zoho Analytics provides robust data manipulation, integration with other Zoho products, and a user-friendly report builder, making it advantageous for creating comprehensive reports and analytics. Amazon QuickSight offers seamless integration with AWS services, fast visualization creation, and unique offerings like the SPICE data engine for quick data handling and natural language queries with Amazon Q.
Room for Improvement: Zoho Analytics users desire more graphical options, statistical features, and improved SQL editor capabilities. Some users find customer support unresponsive at times, and data limitations exist on complex reports. QuickSight could enhance data visualization options and ease of integration, with a need for more advanced customization, seamless third-party integrations, and improved data handling features.
Ease of Deployment and Customer Service: Both Zoho Analytics and Amazon QuickSight predominantly serve on public cloud platforms, offering flexibility. Zoho also deploys on hybrid and on-premises systems. Customer service for Zoho is generally regarded well, with technical support being quicker. Amazon QuickSight offers solid technical support, though users report a lack of guided assistance compared to some competitors.
Pricing and ROI: Zoho Analytics offers cost-effective pricing, with packages starting around $50/month, making it a preferred choice for cost-conscious organizations while providing good returns. Amazon QuickSight employs a pay-per-use model with competitive pricing among AWS users, often seen as an affordable option unless extensive AWS services are required.
I would say out of all the support experience I've had, only 5% took quite a long time to respond to the support message.
The support team doesn't have full awareness of the system capabilities.
If you cannot understand what the issue is, you can also connect through Zoho Meet, Google, and other platforms.
With a single click, live support is available, and for major issues, they conduct a live session to resolve the problem.
Regarding stability, it's actually working correctly.
Zoho Analytics is very stable.
Understanding how AWS charges for Amazon QuickSight usage is critical for all users wanting to visualize their data effectively.
Having to pay for 25 users when only 11 are needed creates an issue with the pricing structure.
It is not expensive, but it is also not cheap.
The natural language query is very important, and natural language processing is crucial for disseminating dashboards across multiple formats and mechanisms.
In the pivot table and scheduler table, if we want data in one report, we can use an SQL query and get data from different modules.
These multiple dashboards are available to view in a single place, which is very beneficial.
The benefits I've seen from using Zoho Analytics include saving time; this is the most important benefit for me.
| Product | Market Share (%) |
|---|---|
| Amazon QuickSight | 4.9% |
| Zoho Analytics | 0.8% |
| Other | 94.3% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 9 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
Amazon QuickSight is a fast, cloud-powered business analytics service that makes it easy to build visualizations, perform ad-hoc analysis, and quickly get business insights from your data. Using our cloud-based service you can easily connect to your data, perform advanced analysis, and create stunning visualizations and rich dashboards that can be accessed from any browser or mobile device.
Zoho Reports is a powerful, easy-to-use and highly scalable cloud-based reporting and business intelligence platform for small to medium-sized businesses. Its flexible pay-as-you-go pricing model and scope for customization allow businesses to tailor it to their unique needs.
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