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Amazon QuickSight vs Zoho Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.1
Amazon QuickSight provides competitive pricing, significant time savings, and value, though ROI varies based on usage effectiveness.
Sentiment score
4.7
Zoho Analytics boosts decision-making, saves time, enhances sales, and offers great value with real-time data and positive feedback.
The integration with Zoho People is particularly important because I can access real-time data at any time, including what's happening in the last minute.
After incorporating Zoho Analytics, now all our decisions come from its reviews.
Any time I've integrated customer data using Zoho, I've received great feedback and referrals, and Zoho has gotten me referrals and more customers.
 

Customer Service

Sentiment score
5.5
Amazon QuickSight's support experiences vary, with helpful Enterprise Support, useful documentation, but inconsistent general assistance based on issues.
Sentiment score
5.4
Zoho Analytics offers generally effective customer service, though response times and solution completeness can vary based on user experiences.
I would say out of all the support experience I've had, only 5% took quite a long time to respond to the support message.
The support team doesn't have full awareness of the system capabilities.
Zoho support provides assistance through live chat to guide us.
If you need help with any issue you face, you can directly call them.
 

Scalability Issues

Sentiment score
6.0
Amazon QuickSight offers scalability for various organizations but faces mixed reviews regarding performance with large datasets.
Sentiment score
6.3
Zoho Analytics is scalable, managing 1,000 to 2 million records, but needs improvements for better large-scale adaptability.
Zoho Analytics can easily adapt to our needs when they grow, and you don't need much knowledge to adapt it; even basic Excel knowledge is sufficient.
You can utilize URL features to redirect users to their records in Zoho CRM or Zoho Desk with just a click.
Zoho Analytics is scalable.
 

Stability Issues

Sentiment score
6.5
Amazon QuickSight is stable and reliable, with occasional issues quickly resolved, but lacks maturity compared to Tableau and Power BI.
Sentiment score
7.2
Zoho Analytics is stable and reliable, with minimal downtime, though some users report challenges with specific features.
A major missing feature compared to Power BI is the ability to create multiple DAX measures or row-level context, which would be useful for showing custom profit and loss statements.
The stability and reliability of Zoho Analytics have been good over time.
The stability and reliability of the product is crucial for optimal performance.
 

Room For Improvement

QuickSight users seek improved features like data integration, visualizations, machine learning, user design, cost efficiency, and documentation.
Zoho Analytics users seek enhanced visual tools, better support, improved AI, connectivity, and pricing, with faster sync times.
Understanding how AWS charges for Amazon QuickSight usage is critical for all users wanting to visualize their data effectively.
For example, making automation for filling missing data or reformatting incorrect data formats, and making date corrections.
The collaborative features of Zoho Analytics have faced one issue: they have tried to reduce the sync time with most Zoho applications, but even with CRM, the sync still takes one hour.
While Power BI uses Power Query, an intuitive and powerful tool that allows data manipulation in any way, Zoho Analytics has limitations.
Having to pay for 25 users when only 11 are needed creates an issue with the pricing structure.
 

Setup Cost

Amazon QuickSight offers cost-effective, flexible pricing, ideal for AWS users, with potential savings through pay-as-you-go options.
Zoho Analytics provides cost-effective pricing with flexible billing, competitive against Tableau and Power BI for budget-conscious enterprises.
It is not expensive, but it is also not cheap.
The annual subscription cost of Zoho Analytics is equivalent to about half of the monthly cost of tools such as Tableau or Power BI.
The pricing for Zoho Analytics is actually cheaper than the competitors for the kind of service they provide.
 

Valuable Features

Amazon QuickSight offers seamless AWS integration, ease of use, cost efficiency, fast visualizations, and advanced analytics features for diverse needs.
Zoho Analytics enhances decision-making with customizable dashboards, AI-driven insights, seamless integration, and user-friendly reporting and visualization tools.
The natural language query is very important, and natural language processing is crucial for disseminating dashboards across multiple formats and mechanisms.
You can measure the progress of sales, and you can measure the weakness or lowest activity of sales in some areas and determine how to improve it.
The AI called Zia in Zoho Analytics is extremely useful. Whenever I build a chart or dashboard, I can generate a summary of insights using this AI tool, which is very convenient for both leadership and manager level teams to understand the data concepts.
The best feature is that in the same tool, we can use SQL and business intelligence capabilities.
Regarding integration capabilities, I have found Zoho Analytics' 100+ integrations very effective in consolidating data from various sources.
 

Categories and Ranking

Amazon QuickSight
Ranking in BI (Business Intelligence) Tools
4th
Average Rating
7.2
Reviews Sentiment
6.7
Number of Reviews
33
Ranking in other categories
No ranking in other categories
Zoho Analytics
Ranking in BI (Business Intelligence) Tools
7th
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
35
Ranking in other categories
Reporting (7th), Data Visualization (7th), Embedded BI (5th)
 

Mindshare comparison

As of November 2025, in the BI (Business Intelligence) Tools category, the mindshare of Amazon QuickSight is 4.5%, down from 8.0% compared to the previous year. The mindshare of Zoho Analytics is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
Amazon QuickSight4.5%
Zoho Analytics0.9%
Other94.6%
BI (Business Intelligence) Tools
 

Featured Reviews

AH
Has supported visualization and decision making but can improve with intelligent automation features
Amazon QuickSight can create features such as charts for prediction or forecasting important issues about sales in the last year or quarter. You can create pie charts, line charts, scatter charts, and bar charts. These tools are very important to express changes in categories by location. You can measure the progress of sales, and you can measure the weakness or lowest activity of sales in some areas and determine how to improve it. The graphics are very important to create a data story of the business data. The interactive dashboards of Amazon QuickSight are very important tools in business intelligence. You can select or filter for specific cases the business is searching for, such as a specific product or specific area, including Europe, Asia, America, or South America. You can create interactive selections or filtering of the data.
VR
Has supported trend analysis and forecasting but needs major fixes in customization and reliability
There are some areas where Zoho Analytics needs improvement compared to Power BI. Uploading and interpreting data inside the interface needs enhancement. While Power BI uses Power Query, an intuitive and powerful tool that allows data manipulation in any way, Zoho Analytics has limitations. I usually prepare data in Excel before uploading it to Zoho Analytics. The charts in Zoho Analytics are not as customizable as in Power BI. While all chart types are available, they can only be modified at a basic level, not an advanced level. Though trend analysis features are provided, creating anything out of the box is challenging.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
10%
Government
6%
Computer Software Company
12%
Comms Service Provider
8%
Manufacturing Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise10
Large Enterprise15
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What do you like most about Amazon QuickSight?
The integration is very seamless. We stored our result CSV files in S3 and connected directly from there.
What is your experience regarding pricing and costs for Amazon QuickSight?
Amazon QuickSight charges $250 per user, which becomes expensive when managing multiple departments. However, this cost is offset by the advantages it provides.
What needs improvement with Amazon QuickSight?
Amazon QuickSight could be improved by embedding AI features. For example, making automation for filling missing data or reformatting incorrect data formats, and making date corrections. This would...
What do you like most about Zoho Analytics?
Zoho Analytics's most valuable feature is the ability to provide excellent analytics through a single platform.
What is your experience regarding pricing and costs for Zoho Analytics?
Compared to other analytic tools, Zoho Analytics is cost-effective. The annual subscription cost of Zoho Analytics is equivalent to about half of the monthly cost of tools such as Tableau or Power ...
What needs improvement with Zoho Analytics?
For our strategic initiatives, the AI functionality is not useful because it cannot provide requirement-specific insights. It only gives an overview of the report. One major issue I face in Zoho An...
 

Also Known As

QuickSight
Zoho Reports
 

Overview

 

Sample Customers

MLB Advanced Media, Infor, HotelBeds, Gemini, Jivochat, Edmunds.com
Suzuki, American Pacific Mortgage, KPMG, Air Canada, University of Michigan, BricozOr, WorldWide Express, The University of Melbourne, Novartis, SAIC
Find out what your peers are saying about Amazon QuickSight vs. Zoho Analytics and other solutions. Updated: November 2025.
873,808 professionals have used our research since 2012.