We use this platform for customer engagement via tickets. It has the flexibility to share internal notes via the same Zendesk platform. There is no need to take the conversation or customer query outside, to some other communication channel.
Zendesk Chat is the #2 ranked solution in top Live Chat tools. PeerSpot users give Zendesk Chat an average rating of 10.0 out of 10. Zendesk Chat is most commonly compared to ChatX Live Assist 365: Zendesk Chat vs ChatX Live Assist 365.
Zendesk Chat OverviewUNIXBusinessApplication
Zendesk Chat OverviewUNIXBusinessApplicationPrice:
What is Zendesk Chat?
Live chat and messaging create a personal connection with customers looking for support. It’s a fast and effective way to offer help—without interrupting their experience.
Zendesk Chat CustomersMailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Zendesk Chat Video