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WSO2 Identity Server Reviews

Vendor: WSO2
4.1 out of 5
100 followers
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What is WSO2 Identity Server?

WSO2 Identity Server can be used to simplify identity and access management (IAM) related activities in the enterprise. The product is based on open standards and open source principles. WSO2 Identity Server comes with seamless, easy to use integration capabilities that help connect applications, user stores, directories and identity management systems.

Get the WSO2 Identity Server Buyer's Guide and find out what your peers are saying about WSO2 Identity Server, Ping Identity Platform, Auth0 and more!
WSO2 Identity Server is the #13 ranked solution in top Customer Identity and Access Management (CIAM) solutions. PeerSpot users give WSO2 Identity Server an average rating of 8.2 out of 10. WSO2 Identity Server is most commonly compared to Ping Identity Platform: WSO2 Identity Server vs Ping Identity Platform. WSO2 Identity Server is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 19% of all views.
Buyer's Guide
WSO2 Identity Server
May 2025
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Featured WSO2 Identity Server reviews

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WSO2 Identity Server mindshare

As of June 2025, the mindshare of WSO2 Identity Server in the Customer Identity and Access Management (CIAM) category stands at 2.3%, down from 3.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM)

PeerResearch reports based on WSO2 Identity Server reviews

TypeTitleDate
CategoryCustomer Identity and Access Management (CIAM)Jun 3, 2025Download
ProductReviews, tips, and advice from real usersJun 3, 2025Download
ComparisonWSO2 Identity Server vs Auth0Jun 3, 2025Download
ComparisonWSO2 Identity Server vs Ping Identity PlatformJun 3, 2025Download
ComparisonWSO2 Identity Server vs Okta Customer IdentityJun 3, 2025Download
Suggested products
TitleRatingMindshareRecommending
Ping Identity Platform4.111.8%100%29 interviewsAdd to research
Auth04.220.4%88%18 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

WSO2 Identity Server's crucial features include single sign-on, role-based permissions, seamless API integration, comprehensive ecosystem, and robust security. Users value the passwordless technology, Active Directory and LDAP connection, user management and customization capabilities. The self-user portal enhances user experience, while the key management feature bolsters security. API integrations cater to diverse systems, allowing customer identity management and user authentication to be effective and efficient.
  • "I am completely satisfied with WSO2 Identity Server and would definitely recommend it to other companies."
  • "We use the solution for customer identity management, authenticating customers coming in through a web portal."
  • "The product's initial setup phase is easy."

Room for Improvement

WSO2 Identity Server could enhance its high availability architecture and simplify LDAP synchronization. Users want a simpler configuration process and improved documentation. Communication glitches between microservices need resolution. Users find pricing high and seek competitive models. Multi-factor authentication and integration require enhancement. Licensing should be more flexible, and a user-friendly interface is desired. Enhanced connectors for on-premise versions and integration of new AI use cases are also needed. Users prefer better marketplace availability.
  • "The solution's licensing model could be more flexible, and pricing could be improved."
  • "The price of the product is an area of concern where improvements are required."
  • "The solution seems to be pretty outdated."

Pricing

WSO2 Identity Server is open source, making it initially free, but enterprises often opt for a yearly support license, which is competitively priced and cost-effective compared to other identity managers like MuleSoft or TIBCO. Users appreciate the robust features without incurring unexpected costs beyond standard licensing fees. There are two licensing options: Apache for self-build and WSO2 purchase. Support is deemed valuable, with pricing rated moderately favorable by users.
  • "I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."
  • "WSO2 Identity Server is not an expensive solution."
  • "They should bring in some good pricing models to host the marketplace."

Popular Use Cases

Organizations primarily utilize WSO2 Identity Server for ensuring secure connectivity and synchronization with LDAP servers, enabling single sign-on (SSO) and role-based access. They evaluate identity solutions for their clients, particularly in retail, to integrate components like API Manager and Enterprise Integrator. It's employed for generating keystores, certifications, Python Auth, and API management, providing security and access control for applications. Companies prefer its key manager functionalities when deploying API Manager.

Service and Support

Customers find WSO2 Identity Server's support effective, knowledgeable, and responsive. Technical support is praised, with assistance provided in resolving issues like database connectivity. The open-source community is valuable, yet documentation may be complex. Many choose the subscription for better service since the open-source version's support model is lacking. Their technical team is highly rated, responding swiftly to tickets. While overall support experiences are positive, enhancing documentation is suggested.

Deployment

Users found the initial setup of WSO2 Identity Server varied in complexity. Some experienced a straightforward process taking a few hours or days, while others faced challenges, especially in cloud-native environments. LDAP setup and API integration posed issues for some, and additional support and documentation were suggested. Implementation time ranged from a few days to two weeks, depending on expertise. Customization and maintenance required team efforts, typically involving two to five members.

Scalability

WSO2 Identity Server exhibits strong scalability, supporting hundreds of thousands of users across various projects. Companies find it suitable for both small integrations and larger customer bases. It integrates well with platforms like Kubernetes and handles high user volumes effectively. Scalability ratings range high among users, often reaching eight to ten out of ten. Organizations emphasize the importance of managing core volume and system resources to optimize scalability potential.

Stability

Users rate WSO2 Identity Server's stability highly, with ratings of eight or nine out of ten. They appreciate its maturity, lack of crashes, and its ability to handle large data volumes effectively. Some mention the presence of bugs in the open-source version's initial release, but consider it stable in recent versions. They praise its comprehensive ecosystem and quality documentation, though some feel they haven't fully explored its capabilities to provide a perfect rating.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our WSO2 Identity Server Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
11%
Manufacturing Company
7%
University
7%
Retailer
6%
Legal Firm
5%
Comms Service Provider
5%
Real Estate/Law Firm
5%
Wholesaler/Distributor
4%
Insurance Company
4%
Educational Organization
4%
Non Profit
4%
Construction Company
3%
Healthcare Company
3%
Government
2%
Outsourcing Company
2%
Energy/Utilities Company
2%
Recreational Facilities/Services Company
2%
International Affairs Institute
1%
Marketing Services Firm
1%
Logistics Company
1%
Media Company
1%
Hospitality Company
1%

Compare WSO2 Identity Server with alternative products

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Learn more about WSO2 Identity Server

WSO2 Identity Server customers

Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360

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Product Categories

Product Categories
Customer Identity and Access Management (CIAM)

Popular Comparisons

Popular Comparisons
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Ping Identity Platform vs WSO2 Identity Server
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Auth0 vs WSO2 Identity Server
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WSO2 Identity Server reviews

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Ritesh_Shah - PeerSpot user
Senior Solution Architect at Hewlett Packard Enterprise
Verified user of WSO2 Identity Server
Mar 18, 2025
Utilizing key management and seamless single sign-on integration for enhanced user profile management

Pros

"I am completely satisfied with WSO2 Identity Server and would definitely recommend it to other companies."

What is our primary use case?

We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API Manager, instead of using the API Manager's inbuilt key manager, we use WSO2 Identity Server's key manager due to its additional functionalities.

What is most valuable?

WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

*Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Read full review (431 words)
Clement Hsieh - PeerSpot user
Doctoral Researcher at National Chengchi University
Verified user of WSO2 Identity Server
Jun 17, 2024
Supports API integrations with different systems

Pros

"The product's initial setup phase is easy."

Cons

"The price of the product is an area of concern where improvements are required."

What is our primary use case?

I use the solution in my company for Python Auth.

What is most valuable?

The most effective features of the product for authentication needs stem from the API integrations that are possible with different systems.

*Disclosure: My company has a business relationship with this vendor other than being a customer:
Read full review (499 words)
Buyer's Guide
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Find out what your peers are saying about WSO2 Identity Server. Updated May 2025
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Xolisa_Vuza - PeerSpot user
Co-Founder and Chief Technology Officer at Asante Digital Group
Verified user of WSO2 Identity Server
Jul 21, 2024
Used for customer identity management, but licensing model could be more flexible

Pros

"We use the solution for customer identity management, authenticating customers coming in through a web portal."

Cons

"The solution's licensing model could be more flexible, and pricing could be improved."

What is most valuable?

We use the solution for customer identity management, authenticating customers coming in through a web portal. We also use it as a single sign-on platform linked to Active Directory.

What needs improvement?

The solution's licensing model could be more flexible, and pricing could be improved.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (191 words)
Pasan Tennakoon - PeerSpot user
Software Engineer at University of Peradeniya
Verified user of WSO2 Identity Server
May 16, 2024
Provides easy integration with other tools

Pros

"The solution gets the job done, and we don't have to do the main configuration."

Cons

"The solution seems to be pretty outdated."

What is most valuable?

The solution gets the job done, and we don't have to do the main configuration.

What needs improvement?

The solution seems to be pretty outdated. The solution’s pricing could be better.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (226 words)
Balamurali P - PeerSpot user
Solution Architect at a tech consulting company with 501-1,000 employees
Verified user of WSO2 Identity Server
Oct 11, 2023
Provides valuable API management features, but its technical documentation needs improvement

Pros

"The product provides easy integration between API manager and IT server components. "

Cons

"There needs to be a good support model and easy-to-understand documentation. "

What is our primary use case?

We use WSO2 Identity Server for API management. It integrates Active Directory, providing security and access control for applications.

What is most valuable?

The product provides easy integration between API manager and IT server components.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (438 words)
NN
Enterprise Architect at Peristent Systems
Verified user of WSO2 Identity Server
Jun 1, 2021
Easy integration, straightforward operations, but interface needs improvement

Pros

"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On. Overall WSO2 is straightforward and does not need customization."

Cons

"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."

What is our primary use case?

We have multiple clients and we have been evaluating different solutions to meet their need requirements. One of our clients is in a security practice and we are evaluating this solution and Okta.

What is most valuable?

Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On. Overall WSO2 is straightforward and does not need customization.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (345 words)
PeerSpot user
Project Manager at a tech services company with 51-200 employees
Verified user of WSO2 Identity Server
May 7, 2022
Feature-rich, simple to configure, with responsive, and helpful technical support

Pros

"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."

Cons

"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."

What is our primary use case?

WSO2 Identity Server is used as a guaranteed single sign-on between applications.

What is most valuable?

The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features.

Several new features were added in the last release that we have not yet explored. Perhaps after I explore it, I'll notice something I'd like to include. But, for the time being, I believe it contains everything we need.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (502 words)
PeerSpot user
Senior Technical Architect at a tech services company with 11-50 employees
Verified user of WSO2 Identity Server
Dec 27, 2020
Easy to implement with good customization capabilities and good security

Pros

"It's very easy to implement everything."

Cons

"The solution could improve its development from a user perspective."

What is our primary use case?

We primarily use the solution in retail. We have a customer that runs a retail chain. He uses all components of WSO2 including the Identity Server, API Manager, and Enterprise Integrator.

How has it helped my organization?

The Identity Server has been able to manage our complete user base with ease - including authorization and authentication. It's made things much easier.

*Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Read full review (783 words)