We performed a comparison between Salesforce Identity and WSO2 Identity Server based on real PeerSpot user reviews.
Find out what your peers are saying about Auth0, Omada, Ping Identity and others in Customer Identity and Access Management (CIAM)."The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"Salesforce Identity is a very user-friendly solution."
"Comprehensive ecosystem."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
"The solution gets the job done, and we don't have to do the main configuration."
"The keystore feature has been most valuable for us."
"I would rate the solution's stability eight or nine out of ten."
"The product provides easy integration between API manager and IT server components."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On. Overall WSO2 is straightforward and does not need customization."
"It's very easy to implement everything."
"Salesforce Identity needs more expertise in the application."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The high availability architecture has to be improved."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"I found the initial setup to be very complex."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."
"The solution seems to be pretty outdated."
"The solution could improve its development from a user perspective."
"There needs to be a good support model and easy-to-understand documentation."
Salesforce Identity is ranked 8th in Customer Identity and Access Management (CIAM) with 4 reviews while WSO2 Identity Server is ranked 6th in Customer Identity and Access Management (CIAM) with 8 reviews. Salesforce Identity is rated 7.8, while WSO2 Identity Server is rated 8.2. The top reviewer of Salesforce Identity writes "Adheres to the data privacy regulations of each region, easy to learn and offers strong security features ". On the other hand, the top reviewer of WSO2 Identity Server writes "Provides easy integration with other tools". Salesforce Identity is most compared with SailPoint IdentityIQ, Auth0, Okta Workforce Identity, Microsoft Entra ID and Saviynt, whereas WSO2 Identity Server is most compared with Auth0, Amazon Cognito, SAP Identity Management, CyberArk Privileged Access Manager and F5 BIG-IP Access Policy Manager (APM).
See our list of best Customer Identity and Access Management (CIAM) vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
