IT Technician at Thaba Chweu
Real User
Allows recovery almost immediately while enabling you to continue fixing the problem of the affected machine
Pros and Cons
  • "In Veeam backup, the most valuable feature for me is the recovery. It allows me to recover almost immediately while I continue fixing the problem of the affected machine."
  • "I would like to see the licensing model improved. They have recently changed the model and have made it more complicated."

What is our primary use case?

We use it for replication purposes. It makes recovery simple and we can also have a dummy recovery in order to show auditors and our superiors that our backup software really works.

What is most valuable?

In Veeam backup, the most valuable feature for me is the recovery. It allows me to recover almost immediately while I continue fixing the problem of the affected machine.

What needs improvement?

I would like to see the licensing model improved. They have recently changed the model and have made it more complicated.

For how long have I used the solution?

I've been using Veeam since 2016. I'm currently on Veeam ONE version 11. The solution is deployed on-prem.

Buyer's Guide
Veeam Backup & Replication
March 2024
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What do I think about the stability of the solution?

The product doesn't require any specific maintenance. In our company, there are currently 10 people working with Veeam backup.

The solution is stable. The performance is all right. When you are using VMware hypervisor, it sometimes has minor issues, but they are not something to tell home about.

What do I think about the scalability of the solution?

The solution is extremely scalable.

How are customer service and support?

Technical support really went out of the way to assist me. They even came to our offices to help us out with the issue we were experiencing at the time.

Which solution did I use previously and why did I switch?

We previously used the Symantec product, but it wasn't up to standard. We switched to Veeam because of its ease of use.

How was the initial setup?

It's simple. It's a straightforward process.

What about the implementation team?

Installation was done internally by our team. Deployment took about three hours 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive, but it's value for money.

What other advice do I have?

I would rate this solution 8 out of 10. 

My advice is to watch the admin videos available on the Veeam website.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Storage Architect at a computer software company with 10,001+ employees
Real User
Great integration, easy to set up, and reliable
Pros and Cons
  • "Most of the features that we can use with HPE products are directly integrated with the Veeam. This is very important for the customers to have only one pane of glass to manage the backups and also use the HPE products for the backups."
  • "There are certain solutions, such as Rubrik and Cohesity, that are little by little, taking market share. Veeam needs to be more aggressive to keep their dominance in the space."

What is our primary use case?

We primarily use the solution as a backup.

What is most valuable?

From our view, from HPE, the engineering teams of HPE and Veeam are working together, and we are developing some products. There is a tight integration between Veeam's product, Veeam Backup and Recovery, and HPE storage products.

This is, I can say, a win-win approach. Most of the features that we can use with HPE products are directly integrated with the Veeam. This is very important for the customers to have only one pane of glass to manage the backups and also use the HPE products for the backups.

What needs improvement?

One thing that is always requested by the customers is to have new functionalities integrated very rapidly into the product. There are always new features that we must integrate. The market is pushing very hard to have new functionalities.

Right now, for example, there is a very high demand for protection against ransomware, and we want to integrate the data immutability features in Veeam and integration with HPE products.

For example, in the case of Veeam, they have many other partners. They have Dell. They have Pure Storage. They have NetApp also. For the engineering of Veeam, it's not very easy to integrate the features of all the third-party partners. I can say that the relationship between Veeam and HPE is very strong. We are working on 10 projects. Half of the backup projects that we have with Veeam most of the time.

There are certain solutions, such as Rubrik and Cohesity, that are little by little, taking market share. Veeam needs to be more aggressive to keep their dominance in the space.

For how long have I used the solution?

I'm in the storage business for more than 20 years. From the beginning, I used to work with VM backups. It's one of the major projects that I handle on the customer side. I used to work with Veeam as it is the leader on the market for VM backups. I used to work with Veeam.

What do I think about the stability of the solution?

It's a very nice product. The feedback from the customers is that most of the time, it's very good. We install it, and that's all. It works. It's a great product. The only thing is when we have very important environments, I can say it's a little bit complex.

It's so easy to set up that sometimes the breadth of the product is not very well used by the customers, as there are a lot of features inside. Unfortunately, the customers don't have enough time to see all the features that they can use to improve their backups.

What do I think about the scalability of the solution?

In the data center, with HPE, they have some entities in Veeam. We have gateways. We have proxies. As soon as we have some scalability, to size these entities is not very easy. All the time we must work with a Veeam architect to set up the right environment. It's not so easy regarding scalability. It's mostly for large enterprises. For 80-90% of customers, it's very easy. However, for the 20 remaining percent, it's not very easy. It's not so easy, as there are so many features in Veeam that sometimes they are not very well used.

How are customer service and support?

Two or three years ago, we had an important escalation regarding the Veeam environment. It's not very easy to have access to level three. That said, for 90-95% of the cases, it's okay. Sometimes, when we have a real problem, it's not very good, however, that's a general truth in the IT market.

We have a direct relationship with Veeam pre-sales. Most of the time, when we have a very tough escalation, we can make a request to Veeam directly in France, and they can help us in a very efficient way. We have a very strong partnership.

Which solution did I use previously and why did I switch?

I've worked with a variety of solutions.

Veeam is very, very good when we have a virtualized environment. It's a major part of the virtualized environment. However, in the data center sometimes some other products like Commvault, for example, or NetBackup, have more features than Veeam. When we have very important environments with bare-metal servers, Commvault is a better solution compared to Veeam in some situations.

How was the initial setup?

The difficulty of the initial setup depends. For the smaller environments, it's straightforward. It's very easy to set up an environment with one ESX cluster and one backup appliance to back up 100 VMs, for example, 100 or 200 VMs.

However, when we are in the data center, little by little, what we want is it to be present, to be an enterprise product, and when we are in the data center, when we have a lot of environments, bare-metal environments, virtualized environments, specific applications to back up, I can say that it's not so easy.

You must have the expertise to set up this kind of environment. The consulting phase and the preparation phase and the setup phase are very important. As soon as the environment is set up, changing something is not so easy. Many times we had to change the architecture after the initial setup as all the aspects were not been very well optimized for the environment of the customers.

There is not a very easy answer, as it is not only for Veeam. A backup project is a complex project due to the fact that we have some interaction with all the entities of our customers. We must have some workshops with all these entities to have the right solution to propose and to set up.

What's my experience with pricing, setup cost, and licensing?

The licensing of Veeam sometimes is quite complicated, even if they have improved a lot the way that the licensing is working currently.

What other advice do I have?

I'm a consultant. 

We're an integrator. I'm working for HPE. We are integrating only our products. Sometimes we integrate third-party products too, however, most of the time, we try to use our products. That said, it's impossible for my company to be the leader in all the environments. For example, for the backup,s we have some technology, some preferred partners, and Veeam and Commvault are the main partners right now for the backups.

I'd advise potential new users to analyze exactly what they want to do before implementing the solution as it's always better to know exactly what they want to do.

To set up the environment is very easy, however, you must anticipate future problems and think about scalability. You also need to think about how you are going to add more power to the environment. Everyone needs to prepare for the coming years. 

Right now, there are new demands on the market, and Veeam as a leader in backup software must anticipate these needs. Right now, we have some demands regarding the backups of objects, as, little by little, we have a lot of customers using objects as primary storage. 

In terms of anticipating such kinds of demands, Veeam is one of the leaders of the market.

I'd rate the solution at an eight out of ten. It's a great solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Backup & Replication
March 2024
Learn what your peers think about Veeam Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,246 professionals have used our research since 2012.
manager technique at a consumer goods company with 10,001+ employees
Real User
Easy to use, scalable, and reasonably priced
Pros and Cons
  • "The most valuable feature is the ease of use."
  • "Veeam Backup Replication could improve by having better integration with the cloud. Additionally, they do not have direct integration to S3 or Azure storage for the backups of the VMs. This feature would be beneficial because we have to go through the scalable repository which I do not like."

What is our primary use case?

We are using Veeam Backup Replication for our virtual environments.

How has it helped my organization?

The solution protects our system environment which has helped the company.

What is most valuable?

The most valuable feature is the ease of use.

What needs improvement?

Veeam Backup Replication could improve by having better integration with the cloud. Additionally, they do not have direct integration to S3 or Azure storage for the backups of the VMs. This feature would be beneficial because we have to go through the scalable repository which I do not like. 

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately seven years.

What do I think about the stability of the solution?

Veeam Backup & Replication is stable.

What do I think about the scalability of the solution?

I have found Veeam Backup & Replication scalable. However, you might need to expand your infrastructure. 

How are customer service and support?

The technical support is good.

How was the initial setup?

The installation is straightforward.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup & Replication is reasonable compared to IBM.

What other advice do I have?

If you have virtual environments or databases, Veeam Backup Replication is a good solution. I would recommend it to others.

I rate Veeam Backup & Replication a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network System Specialist at a tech services company with 51-200 employees
Real User
Strong backup integrity, high backup and replication performance, and reliable
Pros and Cons
  • "I have found one of the most valuable features to be the integrity of the backups."
  • "think backing up from physical servers and ransomware security needs some improvements."

What is our primary use case?

The solution can be used for backing up data such as virtual machines, data servers, and applications.

How has it helped my organization?

We was concern about ransomware attack and with Veeam now we are protected. Thnaks Veeam

What is most valuable?

I have found one of the most valuable features to be the integrity of the backups. It does a great job at taking backups of physical servers and doing replications. The integration with their storage is done well.

What needs improvement?

I think backing up from physical servers and ransomware security needs some improvements. However, they have improved in the newer release by encrypting the backup server.

In upcoming releases, I do not want the UI to change, this is important for individuals using the solution. If there are many changes then they have to keep learning the UI over and over again making it difficult.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

In my experience, I have found the solution to be stable. You are able to scale out to repositories well. You can add all servers together as a bundle and use them as a scale-out repository. 

How are customer service and technical support?

The technical support is great. They have comprehensive FAQ information that can be searched for whatever your needs are.

Which solution did I use previously and why did I switch?

I have used Veritas in the past and it does a better job at backing up servers.

Please, take a look at my Veeam Backup and Replication course

👉Get Full Veeam Backup Course Zero to Hero

How was the initial setup?

The installation is simple, it takes less than 15 minutes.

What's my experience with pricing, setup cost, and licensing?

This solution requires a license and the organizations I was involved in were using an enterprise license.

What other advice do I have?

I would recommend using this solution to others.

I rate Veeam Backup Replication a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information Technology Consultant at OmegaChem
Consultant
A stable and scalable backup solution with valuable features
Pros and Cons
  • "I like all the backup features in Veeam."
  • "The price can be better."

What is our primary use case?

We use Veeam Backup Replication for general backup and restore functions.

What is most valuable?

I like all the backup features in Veeam.

What needs improvement?

The price can be better.

For how long have I used the solution?

I have been using Veeam Backup Replication for five years.

What do I think about the stability of the solution?

Veeam Backup Replication is stable.

What do I think about the scalability of the solution?

Veeam Backup Replication is scalable.

How are customer service and technical support?

Technical support was good. The few times that you used them, they were pretty decent.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

It's expensive and costs about 1000 a year.

What other advice do I have?

On a scale from one to ten, I would give Veeam Backup Replication a nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mark Torpy - PeerSpot reviewer
Data Protection Specialist at Tech Mahindra Limited
Real User
Top 20
A stable solution that makes it easy to backup and replicate many central sites and remote sites
Pros and Cons
  • "If you have a lot of central sites and remote sites, you can easily set up the replication and make it easier."
  • "The reporting feature can be improved."

What is our primary use case?

We use Veeam Backup and Replication for image backups.

What is most valuable?

We use Veeam Explorer for Exchange for single item restores and to restore mailboxes, which is good. With SQL Explorer, you can access SQL, and it's got some good tools that are integrated into the product. 

The Veeam physical backups for Windows is good, but I'm not sure about other operating systems. If you have a lot of central sites and remote sites, you can easily set up the replication and make it easier.

What needs improvement?

Veeam Backup and Replication is a very good product, but there's room for improvement. For example, if you have to set up multiple servers, there's a lot of work to configure and set up projects. But once it's set up, it's very easy to manage. I think you have to resize it in the data center, and then it's pretty simple. We can integrate the storage, and you can use data resizing and do a lot more.

The reporting feature can also be improved. Version 10 has come up with a better report, but version 9.4 isn't so good. I mean, it doesn't show whether we can allow customization of reports and more.

For how long have I used the solution?

I have used Veeam Backup and Replication for one year. 

What do I think about the stability of the solution?

Veeam Backup and Replication is very stable. I haven't faced any problems with it so far.

How are customer service and technical support?

Their technical support is excellent. Whenever I have contacted Veeam support, they were very good, very helpful, and supportive. Their website is a very good support site as well.

How was the initial setup?

The initial setup is straightforward, and it took us about an hour to deploy.

What's my experience with pricing, setup cost, and licensing?

I'm told that Veeam Backup and Replication is a cost-effective solution, and it's very competitive in terms of pricing. It's cheaper, and it's going to be up ahead of the competitors in terms of pricing by sockets. Compared to other vendors, they're much cheaper, and Veeam is almost everywhere now.

What other advice do I have?

Veeam is very good. 

On a scale from one to ten, I would give Veeam Backup and Replication an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
IT Director at FNF
Real User
An excellent replication solution that's easy to set up, has good compression, and offers great stability
Pros and Cons
  • "The whole replication aspect of the solution is excellent because it compresses the data so well."
  • "It would be ideal if users could know that their data is backed up and have some security functionality where you can actually use the backup to spin up a new cluster and take it from there."

What is our primary use case?

We primarily use the solution for backup and replication.

What is most valuable?

The whole replication aspect of the solution is excellent because it compresses the data so well. 

The way you get everything on one pane and see the whole environment because you're top is one of the reasons I really like Nutanix.

What needs improvement?

It would be ideal if users could know that their data is backed up and have some security functionality where you can actually use the backup to spin up a new cluster and take it from there. 

If they can create a virtual environment with the traffic environment that would be beneficial.

For how long have I used the solution?

I've been using the solution for over a year.

What do I think about the stability of the solution?

The solution is very stable once it's up and running.

What do I think about the scalability of the solution?

The solution is easily scalable if you have to move to a larger site.

How are customer service and technical support?

Nutanix technical support is excellent. You can't get better. You won't get better.

Which solution did I use previously and why did I switch?

I used HP, the normal three-tier environment, and I wanted to go to upper coverage, so I switched.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

We handled the implementation ourselves.

What other advice do I have?

We're using the on-premises deployment model.

The solution has some really nice features, but there is a lot of competition in the open-source market. I'd truthfully also prefer an open-source solution as well.

I would rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Storage & Virtualisation Engineer (Managed Services) at a tech services company with 1,001-5,000 employees
Consultant
We can offer disaster recovery services for managed services customers.
Pros and Cons
  • "The direct SAN backup feature perfectly integrates with our 3PAR storage infrastructure."
  • "The direct SAN backup integration can be perfected by improving the snapshot removal mechanism and process from the storage volumes."

How has it helped my organization?

This product has improved the entire RTO and allows us to restore applications and services to customers within a few minutes.

What is most valuable?

  • The object level restore from the Active Directory
  • Microsoft Exchange
  • Microsoft SQL
  • Backup and restore of vCloud Director Objects
  • Direct SAN integration with 3PAR

I like these features because they are helpful in offering additional and detailed disaster recovery services for managed services customers. The direct SAN backup feature perfectly integrates with our 3PAR storage infrastructure. It has significantly reduced the time it takes to backup virtual machines.

What needs improvement?

The direct SAN backup integration can be perfected by improving the snapshot removal mechanism and process from the storage volumes. This will prevent stale snapshots from accumulating on the data stores, which in turn consumes precious space.

What do I think about the stability of the solution?

There were no stability issues that I can think of. When the best practices for deploying Veeam Backup and Replication are strictly followed, the system can be stable without any issues.

What do I think about the scalability of the solution?

We didn’t have any problems with scalability at all. It all comes down to how to deploy the Veeam infrastructure. If it is well designed, scaling is no problem.

How are customer service and technical support?

The technical support is fairly good.

Which solution did I use previously and why did I switch?

I have used other solutions in the past, but I switched because Veeam just works. It is pretty easy to set up, use, and it has fewer limitations.

How was the initial setup?

The setup is straightforward, depending on how you want to deploy it. The installer can configure everything for you on the same server with all the relevant databases. It will also automatically install any required external software needed for Veeam to operate.

What's my experience with pricing, setup cost, and licensing?

The licensing is based on the number of cores you have in your ESX or Hyper-V environment. That should be taken into consideration when purchasing the Veeam Backup and Replication solution.

Which other solutions did I evaluate?

I have used TSM, Backup Exec, and Retrospect.

What other advice do I have?

I would recommend IT professionals who run their infrastructure in a predominantly virtual environment to go for the Veeam Backup and Replication solution. It does the job and it is relatively easy to set up.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Veeam partner.
PeerSpot user
it_user165330 - PeerSpot reviewer
it_user165330Senior Storage & Virtualisation Engineer (Managed Services) at a tech services company with 1,001-5,000 employees
Consultant

I am still on 6.0U2 i plan moving to 6.5 by the end of summer. We are using 3par integration

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Buyer's Guide
Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.