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Senior Associate and cloud operations at a tech services company with 1,001-5,000 employees
Real User
Top 20
Mar 17, 2024
Offers data security measures including offsite backups, encryption, and redundancy features and responsive and effective customer support
Pros and Cons
  • "When it comes to service cases, I would choose Veeam Data Platform over Commvault because restoring from Commvault can be time-consuming due to filtering tasks. Veeam Data Platform, on the other hand, offers a much simpler and faster restore process."
  • "Setting up for my case was completely different. There were some product-level bugs that caused a lot of challenges for Veeam Data Platform. So, it took a while."

What is our primary use case?

We manage Veeam for our customers. We are involved as partners and implementers between customers. We are not directly engaged with the vendors, but we provide services to our customers. 

Therefore, the use cases vary. For hybrid cloud data, the use case depends on the client's specific requirements. It primarily revolves around Business Continuity and Disaster Recovery (BCDR). 

We secure their data using Veeam backups stored offsite in the cloud or on-premises storage, leveraging the safest options available. 

We also enable redundancy features like RAID (Redundant Array of Independent Disks) and implement encryption. For encryption, Veeam offers three levels with the option for customer-managed encryption at the host level. This approach gives customers granular control over their data security.

How has it helped my organization?

With native backups, I can perform a restore in under an hour, especially if it's the last backup. I can also directly mount the data on the server. But when it comes to service cases, I would choose Veeam Data Platform over Commvault because restoring from Commvault can be time-consuming due to filtering tasks. Veeam Data Platform, on the other hand, offers a much simpler and faster restore process without the need for a hot channel.

So, the usability of Veeam Data Platform has impacted our clients' IT teams' productivity.

What needs improvement?

With Azure backups, for example, I can only configure three policies and trigger them only three times a day. There's no such adaptive scheduling in Azure. Also, if I have multiple folders, I can't configure different policies for each one in Azure.

Commvault, on the other hand, allows for this kind of flexibility. So, Commvault's adaptive mode seems better suited for cloud-native environments compared to Veeam. Like, Commvault is more adaptive than Veeam Data Platform.

For the first thing, I would like to see the support for third-party data. Like, Oracle database. In Azure, you don't have release support for custom databases, like Oracle or other data. We cannot directly integrate with Azure Backup. There is only hardly any support for SQL and SAP HANA. That's a key area of improvement for Microsoft because we do manage all the databases, libraries, SAP libraries, and Oracle databases. And going with the latest features, So I feel Microsoft needs larger support there. 

The other thing is the retention policies. So I can configure the VM backup directly. However, if I wanted to configure the application-level backup, I could only do it on Windows, but not on Linux. But if I see Commvault, I can do it for any of the machines, even if the customer supports Commvault. But Azure has limited support, so even OS compatibility. It supports Windows and some flavors of Linux.

For how long have I used the solution?

It's been more than two years.

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What do I think about the stability of the solution?

It is a stable product. We didn't find any challenges with stability. I would rate the stability a nine out of ten. 

If it went down, it should be the seasonal outage. That was the only problem. If the complete region goes down, that's when the Veeam Data Platform service goes down. And even there, there were options that we could configure on a high level based on the recovery point objective.

What do I think about the scalability of the solution?

It is a truly scalable solution. I would rate the scalability an eight out of ten because there are only a few VMs and flavors of OS supported. 

We handle enterprise-level customers like the top ten banking customers in the Middle East. We maintain all of them.

How are customer service and support?

The customer service and support were frequently available for calls, and I could discuss them openly and resolve the issues if I may. So there is no problem with technical support.

They will pitch in for us because we handle enterprise customers. That's another key point to evaluate for us. So the support was really good. So, even if there were any minor bugs in production, they would sort them out in a couple of days or a month. They will come back to us with the proper documentation and solution.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've been working with Azure for more than four years. We actually prefer the native Microsoft Azure Backup service for file and folder backups. Cloud-native solutions are generally better suited for hybrid environments because we avoid the complexity of managing multiple components.

We start with Azure Arc servers to integrate Azure services on-premises, install and configure Arc to Azure, enable backups, and fully utilize Azure as a service.

For Commvault, we only need a plugin. It's a simple task whether it's an on-premises model or not. Now, we're adopting Commvault as a service, which offers more flexibility compared to cloud-native solutions, especially for hybrid environments.

In our case, even for hybrid environments with Hyper-V, VMware, or physical servers, Commvault works well. You simply install an agent, configure storage, and define backup configurations. 

Cloud-native solutions often require more steps, like connecting all servers and services to Azure before using native backup features.

As a Cloud Solution Provider (CSP), we have a footprint in all major clouds, including Azure, AWS, GCP, Oracle Cloud, IBM, and middleware services.

We prefer using Commvault and Veeam Backup for all types of backups, including snapshot and file/folder levels.

We switch between different solutions based on our portfolio or our customers' needs.

How was the initial setup?

Setting up for my case was completely different. There were some product-level bugs that caused a lot of challenges for Veeam Data Platform. So, it took a while, but we are up and running right now.

It was kind of difficult at first. But, once you contact support and get them involved, then there is no hard filing and maintaining it. It's easy to maintain and easy to rely on because it's cloud-native. So, no security questions will be raised.

Once all the communication is in place, it's hardly an hour's job. So, it's all about maintaining the prerequisites that match the current setup, and as per the documentation, I could configure it. It's just a two-step process. 

So, there is no hard challenge in configuring it. But it will take time because it has to register to the world and maintain security. You need to log in, integrate with the recovery services vault, and configure the policy. 

So it will take some time. It will take at least an hour, but you can bring up the service, and you can rely on it for the next few years.

What about the implementation team?

We implement solutions for customers hosted in cloud platforms.


What's my experience with pricing, setup cost, and licensing?

If you are going with the premium service with all the features, it can be a bit high. So I would go for four. Because when you compare it with third-party tools, like Commvault or Veeam itself, they are a bit cheaper, and we can rely on them for pricing. 

Commvault is a perpetual license service, so once you have the license, it's all about the storage that you use. 

But Veeam Data Platform, it's pay-as-you-go. So, the more options you choose, the more consumption you have in monthly billing.

So, it's too high for all the services that we get, at least from the backup standpoint.

I would rate the pricing model an eight out of ten, where zero is the cheapest and ten is the most expensive. 

Which other solutions did I evaluate?

We evaluated Azure and Commvault for our use cases. We ultimately chose Commvault because it offered more flexibility for data protection and manipulation.

What other advice do I have?

My recommendation would depend on the business scenario. For example, if you are a banking client, I would prefer going for cloud-native because it all depends on the security and the compliance that the customer has to maintain. 

Going for third-party tools can be difficult and complex, making things more complicated. But going for cloud-native reduces the security effort, so it's easier to manage compliance. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Director - Systems Integration at a computer software company with 51-200 employees
Real User
Top 20
Jul 14, 2025
Data integrity improves with reliable backup and recovery performance
Pros and Cons
  • "It backs up what we want, we replicate, and especially when we want to recover, we can recover the backed-up data."

    What is our primary use case?

    We are using Veeam Backup & Replication, and we are partners for Veeam. We are using Veeam Backup & Replication for our data centers instead of Veeam Backup for AWS or Google Cloud.

    We use it ourselves and also use it for some of our clients. We resell and implement it for some of our clients.

    For Veeam Backup & Replication, I recommend it for companies in industries such as financial, IT service providers, and we have some in the oil and gas industry. The implementation with Proxmox was for an internet service provider, and we also have manufacturing clients.

    We will not reject any company that comes to us for a Veeam solution. We run hosted applications for various companies, and within the hosted solution, we use Veeam. We have two sites for Veeam, one for primary and one for backup, and we also use two other sites for replication of data.

    What is most valuable?

    My technical team can provide a more accurate answer regarding experience with its recovery speed and reliability, but we haven't had any issues with it. It backs up what we want, we replicate, and especially when we want to recover, we can recover the backed-up data. The compression we have is quite good, saving us storage space. It's quite a good product.

    What needs improvement?

    One additional feature I would to see in the future is the ability to do file and database backup only. Currently, it does image backup, so we would prefer to see a backup option for just the database or files instead of backing up the whole VM, as many of our applications use SQL or Oracle databases.

    I would to see AI capabilities in the future, particularly in data handling and automation. I haven't seen any AI capabilities provided yet, but I will have to check with my technical team.

    For how long have I used the solution?

    We have been working with Veeam for approximately four years now.

    What was my experience with deployment of the solution?

    It was easy to deploy Veeam Backup & Replication.

    What do I think about the stability of the solution?

    We haven't faced any issues with Veeam Backup & Replication, except for one that was resolved regarding a particular product. Veeam running on Proxmox took some time to resolve, but they were able to fix it, and we were satisfied with it.

    Veeam works with Proxmox, but we ran into a temporary issue. My technical team can explain in detail what the issue was, but Veeam was able to resolve that problem.

    What's my experience with pricing, setup cost, and licensing?

    The price is quite good, as Veeam gives us good discounts, and we are quite satisfied about the price. We can negotiate very good discounts with them.

    Which other solutions did I evaluate?

    I think Veeam Backup & Replication is the best option because I haven't found much competition. The only other solutions we've looked at are Hyper-V and Windows Backup, but they aren't real competition, so we consider Veeam one of the best solutions. We build competencies into it with our sales and technical teams and are comfortable with them while enjoying good discounts.

    What other advice do I have?

    Based on my experience with Veeam Backup & Replication, I rate this solution 10 out of 10.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Jul 14, 2025
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    Veeam Data Platform
    December 2025
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    Haris  Hajlovac - PeerSpot reviewer
    Head Of Information Technology at a manufacturing company with 1-10 employees
    Real User
    Top 5
    Jan 11, 2024
    A tool that offers scalability and stability along with simplicity
    Pros and Cons
    • "Stability-wise, I rate the solution a ten out of ten."
    • "The product's pricing is an area of concern where improvements are required."

    What is our primary use case?

    I use Veeam Data Platform in my company to back up virtual machines and replicate them to offsite locations.

    How has it helped my organization?

    Veeam Data Platform reduced the RPO. In our company, one of the network monitoring systems is working on the DR side for some reason, which may be because of some problem with the IP provider, but we just managed to restore it from the replication on our main data system and data center, after which we got the system running in a few minutes. My company doesn't use the tool too much, though we use it in case we need to recover some data, which happened only a few times, after which the tool has been running smoothly. It is a great product.

    What is most valuable?

    There are no features of the product that I found to be specifically valuable to our company. I like the simplicity of the product. I like the overall product since it is a great tool that is available in the market.

    Though I don't like the pricing model of the solution as it is constantly being made more and more expensive, it is a great product that my company likes.

    What needs improvement?

    Veeam Data Platform uses only a limited set of features. The product's pricing is an area of concern where improvements are required.

    Our company will eventually renew the licenses, and then we will discuss internally the cost in the upcoming year because we don't have the time to switch to another solution. If my company gets a solution that does the same job as Veeam Data Platform for a lower price, then we may switch over to that product only because of pricing. Our company uses the tool for its features that allow for the backing up of virtual machines and SQL databases, so it is not a big deal to switch over to another solution since we don't have a very large system in that sense. My company only has around 15 to 20 virtual machines, so any tool that provides backup for the virtual machines and helps us with the replication to another location is okay for us.

    For how long have I used the solution?

    I have been using Veeam Data Platform for a year or two. My company is a customer of Veeam. Currently, I use Veeam Backup & Replication v12.

    What do I think about the stability of the solution?

    Stability-wise, I rate the solution a ten out of ten.

    What do I think about the scalability of the solution?

    Scalability-wise, I rate the solution a ten out of ten.

    In our company, only two people use the solution.

    The tool is used for its backup capabilities every two to three days. For some of the virtual machines in our company, the tool's backup capabilities are used every day while we only monitor the logs, during which, if there is something to be resolved, then we jump in and resolve it.

    How are customer service and support?

    I don't even remember if we faced any technical issues with the solution in our company, because of which we had to consider raising a ticket with the product's technical support team. In our region, there are some people with whom I was in touch, some of whom were and some still are Veeam employees, who are doing a great job and with whom our company is satisfied. Most of the consulting parts related to the solution were taken care of by our company with the help of the local people or technicians in the Adriatic region. The documentation part of the product is okay.

    How was the initial setup?

    The product's initial setup phase was easy to handle, and it was not a big deal. In our company, we will eventually install a tape library in backup within the next few months. In our company, we will have to figure out how the integration of Veeam Data Platform with a tape library needs to be done. From our company's experiences with Veeam Data Platform until now, we are happy and really satisfied with the product.

    The solution is deployed on an on-premises model.

    The solution can be deployed in a few days.

    What about the implementation team?

    I deployed the tool by myself without any training, and I felt it was very easy.

    What was our ROI?

    Though the tool is an expensive product, it is worth the money since it does the job.

    In our company, we use the Veeam Data Platform for the protection of our data, especially if we get stuck with any malware or damage in our information system, but we don't have to face such scenarios. Our company uses the product as a backup of our data, so I don't see any ROI, to be honest. I hope that the tool's use in our company does not reach a point where we need to evaluate the return on investment. Presently, there is no return on investment, and it only involves costs for now.

    What's my experience with pricing, setup cost, and licensing?

    The product is expensive.

    Which other solutions did I evaluate?

    I did not have to evaluate the other products in the market since I bought Veeam Data Platform owing to the fact that I knew some of the employees at Veeam in my region.

    What other advice do I have?

    In our company, we will introduce Veeam Data Platform as a backup for Office 365, with which we will reduce the total instances that we are protecting because we have already removed some virtual machines. After the aforementioned process is followed, we will eventually revise our license for backing up our data that is hosted on Office 365 platform, and then we will use even more features, after which we will know how that works. Basically, we are very happy with the solution. In our company, we don't even have upgrades to deal with since they are being taken care of very smoothly by Veeam.

    I recommend the product to those who plan to use it, and I still recommend it to a lot of the people who use the community version of the tool, which is also great for small infrastructures.

    I rate the overall tool a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Irshad Kazi - PeerSpot reviewer
    Lead Technical Consultant at a computer software company with 5,001-10,000 employees
    MSP
    Top 5
    Apr 5, 2024
    Affordable, fast, trustworthy, and enables easy reporting, managing, and troubleshooting
    Pros and Cons
    • "The tool is fast and trustworthy."
    • "Granular-level backup is difficult."

    What is our primary use case?

    We use the solution for daily, monthly, and yearly backups. We use it for data protection, backup, and replication.

    How has it helped my organization?

    It is a trustworthy tool for backups. We get daily reports. We know how many backups are running, how many have failed, and the reason for the disk and network failures. We can easily troubleshoot whenever the backup fails. Once, the database server crashed, and we had to rebuild the server. We were able to restore it from scratch. We recovered the data until six hours before the crash. We could restore every table, database, and transaction log properly.

    What is most valuable?

    We can take snapshots easily. The tool is fast and trustworthy. It is easy to report, manage, and troubleshoot. We can migrate the tool easily from one host to another host. We can create policies and set the retention period. We can easily change it anytime. We can easily expand the storage.

    What needs improvement?

    Granular-level backup is difficult. Restoring one email, file, folder, or database table is very hard. The vendor must work on visualization.

    For how long have I used the solution?

    I have been using the solution for five years.

    What do I think about the stability of the solution?

    I rate the tool’s stability an eight out of ten.

    What do I think about the scalability of the solution?

    I rate the tool’s scalability an eight out of ten.

    How are customer service and support?

    The support is not as good as we expect. Sometimes, we need to keep calling support. The line is busy. The support team does not resolve the problems on time. We face some delays.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    We can easily install and uninstall the product. It is easy to deploy. I rate the ease of setup a nine out of ten. We need two days for deployment. It is easy to maintain the solution.

    What's my experience with pricing, setup cost, and licensing?

    The product is not that expensive. I rate the pricing a seven out of ten. It is economical.

    Which other solutions did I evaluate?

    Dell IDPA is a fantastic tool. We also use Dell IDPA. Every backup tool has unique features. Dell IDPA has a high throughput ratio. Veeam is very easy to manage. Other solutions have cloud features, but Veeam does not provide many such features. Barracuda is famous nowadays.

    What other advice do I have?

    I recommend the product to others. Almost every company uses Veeam. Overall, I rate the solution an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Giovanni Golinelli. - PeerSpot reviewer
    Hybrid IT Architect at a photography company with 11-50 employees
    Real User
    Top 5Leaderboard
    Feb 1, 2024
    A simple-to-learn product with a straightforward restoration process
    Pros and Cons
    • "Veeam Backup & Replication is definitely very useful and simple to learn, and the restoring processes are very straightforward, making it a very solid product."
    • "The scalability of the product in large organizations is an area of concern where improvements are required."

    What is our primary use case?

    For most of our company's customers, we use it for the backup process or to create a copy of the backup outside in an off-site or cloud location. Only for a few of our company's customers do we use the replication part of the tool, or if they have a secondary site where they want to have a copy of the VM in production.

    What is most valuable?

    Veeam Backup & Replication is definitely very useful and simple to learn, and the restoring processes are very straightforward, making it a very solid product.

    What needs improvement?

    Veeam Backup & Replication can be installed on a platform like Windows only. Veeam has more components but is always installed on Windows VMs. For some of the roles like proxy, Veeam could deploy and develop a solution that does not need to use Windows VMs because of its cost in terms of licenses and scalability. The solution works only on Windows but should be able to work on platforms like Linux in the future.

    The scalability of the product in large organizations is an area of concern where improvements are required.

    For how long have I used the solution?

    I have been using Veeam Backup & Replication for twelve years. I use Veeam Backup & Replication V12. My company has a partnership with Veeam.

    What do I think about the scalability of the solution?

    In my company, seven to eight people deliver deployment services related to Veeam Backup & Replication, along with support for some of our company's customers.

    How are customer service and support?

    At times, our company needs to open a ticket with the technical team to troubleshoot some strange behavior or some difficulties in managing an upgrade in the product.

    I rate the technical support an eight out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The product's initial setup phase was not difficult. There were no difficult steps to install the product. With Veeam Backup & Replication, there is a need to have a license for Windows Server license, but it need not be considered a huge requirement.

    In our company, we need to have at least one VM from Windows, along with one backup repository, after which it is possible to start with the deployment of Veeam Backup & Replication on a single VM. Depending on the complexity of the environment my company deals with, my company will need to install more VMs with many roles, like proxy. The straightforward deployment process takes two hours for a single VM, but it takes more time when there is a need to create more VMs.

    The solution is deployed on an on-premises model.

    For a simple environment, the initial deployment, and not the configuration, takes not more than two hours.

    What about the implementation team?

    I work in Italy as a system integrator, so I install the product for our company's customers.

    What was our ROI?

    The money put into Veeam Backup & Replication is the right investment.

    What's my experience with pricing, setup cost, and licensing?

    I would say that the product is fairly priced.

    Which other solutions did I evaluate?

    My company chose Veeam Backup & Replication over other products since it is quite simple to deploy and manage. My company delivers backup as a service for some of our customers using Veeam Backup & Replication. My company has implemented a legal infrastructure in our data center, and we use it to remotely manage the backup recovery process for some of our customers.

    What other advice do I have?

    I would tell those who plan to buy the solution that it is important to do a PoC to understand how simple it is to implement the product and use it on a daily basis for data protection.

    I could split my rating for the evaluation of the product in a small environment and a huge environment. For small environments, I rate the tool a nine out of ten since it works as a very effective solution. For complex or huge environments, I rate the tool an eight out of ten since scalability is one of the areas of concern in the product, especially when users want more services from the product.

    I rate the overall tool an eight and a half out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Deputy head of IT at a financial services firm with 51-200 employees
    Real User
    Top 10
    Apr 5, 2024
    Intuitive and used to back up virtual machines and do site backup
    Pros and Cons
    • "The solution's recovery process is very smooth."
    • "It would be nice if the solution scanned for malware in the backups."

    What is our primary use case?

    We use the Veeam Data Platform to back up virtual machines and do site backup.

    What is most valuable?

    The solution's recovery process is very smooth.

    What needs improvement?

    The solution's price could be cheaper. It would be nice if the solution scanned for malware in the backups. A lot of Veeam's vendors are moving to Site Recovery, not just the traditional backup and restore. If that were an area they'd be moving into, then that would be very good.

    For how long have I used the solution?

    I have been using Veeam Data Platform for over five years.

    What do I think about the stability of the solution?

    I rate the solution a nine out of ten for stability.

    What do I think about the scalability of the solution?

    Veeam Data Platform is a scalable solution. Less than 200 users use the solution in our organization. It's direct on our virtual service, so our users don't have interaction with it.

    I rate the solution an eight out of ten for scalability.

    Which solution did I use previously and why did I switch?

    I've previously worked with different solutions like Veritas Backup and Barracuda Backup. Veeam Data Platform is by far the best solution at the moment.

    How was the initial setup?

    The initial setup of the solution was straightforward.

    What about the implementation team?

    We worked closely with a third-party consultant to deploy the solution. They knew the product inside out, which made it more efficient. The solution's installation was straightforward and took just a few hours.

    What's my experience with pricing, setup cost, and licensing?

    Since our Veeam license is perpetual, we only pay for annual maintenance.

    What other advice do I have?

    My experience with data recovery using the Veeam Data Platform has been very good, smooth, and efficient. The solution is very intuitive and easy to use. It's straightforward, and the layout is nice.

    Veeam Data Platform gives us peace of mind and assurance that we have a product backing up our data and that we can retrieve it reliably. One of the biggest problems with other backups is that sometimes, retrieving the data is not as easy as it should be. So, we get peace of mind with the Veeam Data Platform. If in doubt, I recommend users do a trial with the Veeam Data Platform. Once they've tested and seen how easy and reliable it is, they can choose to use the solution.

    We've not had to rely on the Veeam Data Platform for disaster. If we were to have a disaster, the solution would give us assurance. The solution is invaluable at the moment.

    Overall, I rate the solution a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Michael Pratadaja - PeerSpot reviewer
    Managing Director at a retailer with 11-50 employees
    Real User
    Top 10
    Mar 25, 2024
    Ensures backup management features while maintaining stability, quick deployment, excellent technical support and compatibility with various virtual machine environments
    Pros and Cons
      • "Backup management features are crucial for ensuring the reliability and automation of backup processes."

      What is our primary use case?

      We use it to backup our VMs.

      How has it helped my organization?

      It assists in enhancing data protection and recovery strategies, including disaster recovery scenarios where backups are replicated to alternative locations for additional redundancy. Additionally, these tools enable the scheduling of backups at specified intervals, ensuring that backup copies are retained for a defined period to facilitate recovery when necessary.

      Veeam ONE helps in supporting risk management initiatives.

      What is most valuable?

      Backup management features are crucial for ensuring the reliability and automation of backup processes. These features enable automatic scheduling of backups, reducing the likelihood of human error associated with manual backup procedures. Additionally, they offer the capability to protect data consistently and reliably, mitigating the risk of data loss due to oversight or human error.

      For how long have I used the solution?

      I have been working with it for several years.

      What do I think about the stability of the solution?

      Stability is excellent; there have been no instances of technical issues or downtime experienced.

      What do I think about the scalability of the solution?

      The majority of our clients are enterprises.

      How are customer service and support?

      The quality of technical support is satisfactory. I would rate it nine out of ten.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We utilize various tools from different brands such as NEC, HP, and VMware. However, Veeam stands out as a superior option due to its ability to seamlessly integrate and manage multiple VM environments.

      How was the initial setup?

      The initial setup and implementation process is relatively straightforward. However, challenges may arise, particularly concerning data management, especially when dealing with large volumes of data. The complexity tends to increase as the amount of data grows.

      What about the implementation team?

      Deployment can be completed swiftly, typically within a month. However, the duration of tasks such as replication increases proportionally with the size of the data being handled.

      What's my experience with pricing, setup cost, and licensing?

      The pricing is reasonable and falls within the average range.

      What other advice do I have?

      I would recommend it, although we've only utilized the backup feature. Overall, I would rate it eight out of ten.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      System Engineer at a consultancy with 1-10 employees
      Real User
      Top 10
      Jul 8, 2024
      Offers easy-to-navigate features but needs improvement in technical support
      Pros and Cons
      • "The tool provides an easy-to-navigate feature of all the functionalities it has for its users."
      • "There are certain shortcomings associated with the virtualization infrastructure."

      What is our primary use case?

      My company uses Veeam's available tools on an on-premises model. We don't have a cloud workload. We aim for the on-premises replication and backup application through Veeam.

      Veeam ONE is used as a backup for all of our critical workloads. My company also does the replication part with DR. Veeam ONE, which is used for centralized monitoring and for all the workloads, so it will give us some kind of capacity planning and performance recommendations.

      What is most valuable?

      The most valuable feature of the solution stems from the fact that the replication part can be managed with some kind of automatic switchover capabilities as well, which is a good feature available compared with other products. We won't have to deal with the servers with different IPs that are segmented since Veeam ONE automatically takes care of it. We can also do a switchover from primary DB to DR or DR to primary DB, and it is somewhat very easy and user-friendly, especially if you compare it with other products. The tool provides an easy-to-navigate feature of all the functionalities it has for its users.

      What needs improvement?

      There are certain shortcomings associated with the virtualization infrastructure. If it is possible to have some kind of infrastructure that provides application visibility, then it can be a huge advantage for the users.

      I would like to expand a total maintenance solution for the infrastructure side which can include applications, storage, and everything. Veeam ONE will be confined to some VM resource-level solutions, but I think it needs to grow beyond that.

      I want the product to be available at a cheaper rate.

      For how long have I used the solution?

      I have been using Veeam ONE for more than four years. I am a customer of the tool. I think my company uses Veeam ONE 7.0, which is the latest version of the product.

      What do I think about the stability of the solution?

      It is a stable solution. Stability-wise, I rate the solution a seven out of ten.

      What do I think about the scalability of the solution?

      Scalability-wise, I rate the solution a six out of ten. Introducing a cloud version of the tool can increase its scalability.

      Only the administration people use Veeam ONE, which consists of around two or three people.

      The product is used on a daily basis.

      There is no plan to increase the number of users associated with the product.

      How are customer service and support?

      There are no immediate technical certified people in Sri Lanka. Support is very difficult. Certified people are not available to provide support services. I rate the tool's support services as a three out of ten.

      How would you rate customer service and support?

      Negative

      Which solution did I use previously and why did I switch?

      Currently, our company uses Barracuda Spam Filter and Barracuda Email Security Gateway. My company also uses an open-source ESP tool for email security. I have experience with Commvault and Veritas.

      How was the initial setup?

      On a scale of one to ten, where one is difficult, and ten is easy to set up, I rate the product's initial setup phase a seven out of ten. With the configuration part, the lack of technical people, like engineers or local engineers, to do the setup part is an issue, and it is the only difficulty that we have come across.

      During the product's deployment phase, there are a few configuration issues while doing certain kinds of activities.

      The solution is deployed on an on-premises model.

      The solution can be deployed in one or two days.

      One person can deploy the solution.

      What was our ROI?

      I think the tool saves us time and effort when doing any type of activity.

      What's my experience with pricing, setup cost, and licensing?

      On a one to ten scale, where one is very cheap and ten is very expensive, I rate the price as a five out of ten.

      Which other solutions did I evaluate?

      I evaluated Veeam ONE against Commvault. Veeam ONE's replication capability is better than that of Commvault.

      What other advice do I have?

      The product has improved data management tasks, especially in the area of capacity planning. The capacity planning provides suggestions on which VMs where oversizing is required or whether there is under sizing that is required.

      The analytics capabilities have helped our company's decision making processes since based on the tool's capacity planning feature, we will know what will be the resource consumption. Based on the resource consumption part, we can decide whether we need to go in with another resource allocation or do we need some kind of a hardware upgrade. It is possible to have an initial budget allocation based on the usage of the resources.

      I am satisfied with the product.

      I rate the tool a seven out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
      Updated: December 2025
      Buyer's Guide
      Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.