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Director - Systems Integration at Persol Systems Limited
Real User
Top 20
Data integrity improves with reliable backup and recovery performance

What is our primary use case?

We are using Veeam Backup & Replication, and we are partners for Veeam. We are using Veeam Backup & Replication for our data centers instead of Veeam Backup for AWS or Google Cloud.

We use it ourselves and also use it for some of our clients. We resell and implement it for some of our clients.

For Veeam Backup & Replication, I recommend it for companies in industries such as financial, IT service providers, and we have some in the oil and gas industry. The implementation with Proxmox was for an internet service provider, and we also have manufacturing clients.

We will not reject any company that comes to us for a Veeam solution. We run hosted applications for various companies, and within the hosted solution, we use Veeam. We have two sites for Veeam, one for primary and one for backup, and we also use two other sites for replication of data.

What is most valuable?

My technical team can provide a more accurate answer regarding experience with its recovery speed and reliability, but we haven't had any issues with it. It backs up what we want, we replicate, and especially when we want to recover, we can recover the backed-up data. The compression we have is quite good, saving us storage space. It's quite a good product.

What needs improvement?

One additional feature I would to see in the future is the ability to do file and database backup only. Currently, it does image backup, so we would prefer to see a backup option for just the database or files instead of backing up the whole VM, as many of our applications use SQL or Oracle databases.

I would to see AI capabilities in the future, particularly in data handling and automation. I haven't seen any AI capabilities provided yet, but I will have to check with my technical team.

For how long have I used the solution?

We have been working with Veeam for approximately four years now.

Buyer's Guide
Veeam Data Platform
August 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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What was my experience with deployment of the solution?

It was easy to deploy Veeam Backup & Replication.

What do I think about the stability of the solution?

We haven't faced any issues with Veeam Backup & Replication, except for one that was resolved regarding a particular product. Veeam running on Proxmox took some time to resolve, but they were able to fix it, and we were satisfied with it.

Veeam works with Proxmox, but we ran into a temporary issue. My technical team can explain in detail what the issue was, but Veeam was able to resolve that problem.

What's my experience with pricing, setup cost, and licensing?

The price is quite good, as Veeam gives us good discounts, and we are quite satisfied about the price. We can negotiate very good discounts with them.

Which other solutions did I evaluate?

I think Veeam Backup & Replication is the best option because I haven't found much competition. The only other solutions we've looked at are Hyper-V and Windows Backup, but they aren't real competition, so we consider Veeam one of the best solutions. We build competencies into it with our sales and technical teams and are comfortable with them while enjoying good discounts.

What other advice do I have?

Based on my experience with Veeam Backup & Replication, I rate this solution 10 out of 10.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Haris  Hajlovac - PeerSpot reviewer
Head Of Information Technology at HTL
Real User
Top 10
A tool that offers scalability and stability along with simplicity
Pros and Cons
  • "Stability-wise, I rate the solution a ten out of ten."
  • "The product's pricing is an area of concern where improvements are required."

What is our primary use case?

I use Veeam Data Platform in my company to back up virtual machines and replicate them to offsite locations.

How has it helped my organization?

Veeam Data Platform reduced the RPO. In our company, one of the network monitoring systems is working on the DR side for some reason, which may be because of some problem with the IP provider, but we just managed to restore it from the replication on our main data system and data center, after which we got the system running in a few minutes. My company doesn't use the tool too much, though we use it in case we need to recover some data, which happened only a few times, after which the tool has been running smoothly. It is a great product.

What is most valuable?

There are no features of the product that I found to be specifically valuable to our company. I like the simplicity of the product. I like the overall product since it is a great tool that is available in the market.

Though I don't like the pricing model of the solution as it is constantly being made more and more expensive, it is a great product that my company likes.

What needs improvement?

Veeam Data Platform uses only a limited set of features. The product's pricing is an area of concern where improvements are required.

Our company will eventually renew the licenses, and then we will discuss internally the cost in the upcoming year because we don't have the time to switch to another solution. If my company gets a solution that does the same job as Veeam Data Platform for a lower price, then we may switch over to that product only because of pricing. Our company uses the tool for its features that allow for the backing up of virtual machines and SQL databases, so it is not a big deal to switch over to another solution since we don't have a very large system in that sense. My company only has around 15 to 20 virtual machines, so any tool that provides backup for the virtual machines and helps us with the replication to another location is okay for us.

For how long have I used the solution?

I have been using Veeam Data Platform for a year or two. My company is a customer of Veeam. Currently, I use Veeam Backup & Replication v12.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

In our company, only two people use the solution.

The tool is used for its backup capabilities every two to three days. For some of the virtual machines in our company, the tool's backup capabilities are used every day while we only monitor the logs, during which, if there is something to be resolved, then we jump in and resolve it.

How are customer service and support?

I don't even remember if we faced any technical issues with the solution in our company, because of which we had to consider raising a ticket with the product's technical support team. In our region, there are some people with whom I was in touch, some of whom were and some still are Veeam employees, who are doing a great job and with whom our company is satisfied. Most of the consulting parts related to the solution were taken care of by our company with the help of the local people or technicians in the Adriatic region. The documentation part of the product is okay.

How was the initial setup?

The product's initial setup phase was easy to handle, and it was not a big deal. In our company, we will eventually install a tape library in backup within the next few months. In our company, we will have to figure out how the integration of Veeam Data Platform with a tape library needs to be done. From our company's experiences with Veeam Data Platform until now, we are happy and really satisfied with the product.

The solution is deployed on an on-premises model.

The solution can be deployed in a few days.

What about the implementation team?

I deployed the tool by myself without any training, and I felt it was very easy.

What was our ROI?

Though the tool is an expensive product, it is worth the money since it does the job.

In our company, we use the Veeam Data Platform for the protection of our data, especially if we get stuck with any malware or damage in our information system, but we don't have to face such scenarios. Our company uses the product as a backup of our data, so I don't see any ROI, to be honest. I hope that the tool's use in our company does not reach a point where we need to evaluate the return on investment. Presently, there is no return on investment, and it only involves costs for now.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

Which other solutions did I evaluate?

I did not have to evaluate the other products in the market since I bought Veeam Data Platform owing to the fact that I knew some of the employees at Veeam in my region.

What other advice do I have?

In our company, we will introduce Veeam Data Platform as a backup for Office 365, with which we will reduce the total instances that we are protecting because we have already removed some virtual machines. After the aforementioned process is followed, we will eventually revise our license for backing up our data that is hosted on Office 365 platform, and then we will use even more features, after which we will know how that works. Basically, we are very happy with the solution. In our company, we don't even have upgrades to deal with since they are being taken care of very smoothly by Veeam.

I recommend the product to those who plan to use it, and I still recommend it to a lot of the people who use the community version of the tool, which is also great for small infrastructures.

I rate the overall tool a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
August 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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Irshad Kazi - PeerSpot reviewer
Lead Technical Consultant at ITC Infotech
MSP
Top 5Leaderboard
Affordable, fast, trustworthy, and enables easy reporting, managing, and troubleshooting
Pros and Cons
  • "The tool is fast and trustworthy."
  • "Granular-level backup is difficult."

What is our primary use case?

We use the solution for daily, monthly, and yearly backups. We use it for data protection, backup, and replication.

How has it helped my organization?

It is a trustworthy tool for backups. We get daily reports. We know how many backups are running, how many have failed, and the reason for the disk and network failures. We can easily troubleshoot whenever the backup fails. Once, the database server crashed, and we had to rebuild the server. We were able to restore it from scratch. We recovered the data until six hours before the crash. We could restore every table, database, and transaction log properly.

What is most valuable?

We can take snapshots easily. The tool is fast and trustworthy. It is easy to report, manage, and troubleshoot. We can migrate the tool easily from one host to another host. We can create policies and set the retention period. We can easily change it anytime. We can easily expand the storage.

What needs improvement?

Granular-level backup is difficult. Restoring one email, file, folder, or database table is very hard. The vendor must work on visualization.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

I rate the tool’s stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability an eight out of ten.

How are customer service and support?

The support is not as good as we expect. Sometimes, we need to keep calling support. The line is busy. The support team does not resolve the problems on time. We face some delays.

How would you rate customer service and support?

Neutral

How was the initial setup?

We can easily install and uninstall the product. It is easy to deploy. I rate the ease of setup a nine out of ten. We need two days for deployment. It is easy to maintain the solution.

What's my experience with pricing, setup cost, and licensing?

The product is not that expensive. I rate the pricing a seven out of ten. It is economical.

Which other solutions did I evaluate?

Dell IDPA is a fantastic tool. We also use Dell IDPA. Every backup tool has unique features. Dell IDPA has a high throughput ratio. Veeam is very easy to manage. Other solutions have cloud features, but Veeam does not provide many such features. Barracuda is famous nowadays.

What other advice do I have?

I recommend the product to others. Almost every company uses Veeam. Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT System Engineer at Hoffmann GmbH
Real User
Top 10
Robust data protection and management offering user-friendly interface, comprehensive virtual machine backup capabilities and efficient instant recovery
Pros and Cons
  • "The standout feature for us is instant recovery."
  • "It would be beneficial to have enhanced solutions for database backup, particularly for Oracle databases in the context of SAP systems."

What is our primary use case?

We use it to back up all of our virtual machines, including those on hardware and Hyper-V solutions, and some of our physical machines.

How has it helped my organization?

It allows us to perform instant recovery for SIM machines. This means that we can quickly install the configuration and check whether the machine is operational or not. This efficient process allows us to assess the status and decide to proceed or make necessary adjustments. Unlike traditional methods that may take up to two hours for restoration, our instant recovery feature enables us to recover in as little as five minutes, providing a prompt evaluation of the machine's functionality.

What is most valuable?

The standout feature for us is instant recovery. Additionally, we have the capability to replicate our repository in various clouds. It proves highly beneficial as we only need to configure a single repository and instruct it to replicate all backups that we have on-premises.

What needs improvement?

I would like to improve Cloud application, as well as disaster recovery since we must export our data from our buildings to another location. It would be beneficial to have enhanced solutions for database backup, particularly for Oracle databases in the context of SAP systems.

For how long have I used the solution?

I have been working with it for two years now.

What do I think about the stability of the solution?

I would rate its stability eight out of ten.

What do I think about the scalability of the solution?

Scaling up the system requires significant resources, necessitating the use of knowledge base tools dedicated to both storage and virtualization. I would rate it seven out of ten. We utilize it daily with a user base of a thousand individuals. Going forward, we have plans to expand its usage further.

How are customer service and support?

The customer support is outstanding. Whenever I open a case, there is always a prompt and highly effective real-time response. I find it fair, quick, and competent. I would rate it ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We initially employed Active View, and transitioning to Veeam proved to be a beneficial decision. However, due to the company's shift to another provider, we were unable to continue using the product. The integration with Google Cloud was limiting, and as we required an on-premises solution, we had to explore alternatives.

How was the initial setup?

Setting up the system was a straightforward process for us. We were able to do it independently without the need for a solution partner, making it a convenient and practical experience. I would rate it eight out of ten.

What about the implementation team?

The installation is straightforward, but managing the system can be challenging, as it may require installing various tools on different machines. Consequently, a substantial infrastructure is necessary, involving approximately ten servers for the complete solution. The deployment process took approximately three weeks. Initially, we devised a plan, followed by the design phase. Once the design was finalized, we proceeded with the installation and implementation. The deployment was carried out in-house, with the involvement of two to three individuals.

What was our ROI?

I would rate it ten out of ten in terms of ROI.

What's my experience with pricing, setup cost, and licensing?

It comes with a higher cost and it is an all-inclusive solution. I would rate it nine out of ten.

Which other solutions did I evaluate?

We evaluated three products, namely Cohesity and Rubrik, and after careful comparison, we opted for Veeam.

What other advice do I have?

It necessitates careful consideration of factors such as the volume of data to be backed up, the number of servers in play, and the requirement for proxy servers. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Associate Technical Specialist at Capgemini
Real User
A cost-efficient and versatile solution that enhances data platform capabilities
Pros and Cons
  • "Its interface is designed to be intuitive and it also offers seamless integration with VMware storage, additionally enhancing its ease of use."
  • "Enhancing the level of automation in IT processes would be beneficial."

What is our primary use case?

We are using it as a data platform, with a specific focus on backup, recovery, and reporting requirements.

What is most valuable?

It offers a user-friendly approach and simplicity in operating, especially in comparison to other backup software options. A very notable feature is its ability to perform Instant VM Recovery, providing quick restoration of virtual machines. Its interface is designed to be intuitive and it also offers seamless integration with VMware storage, additionally enhancing its ease of use.

What needs improvement?

Enhancing the level of automation in IT processes would be beneficial.

For how long have I used the solution?

I have been using it for four years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It offers good scalability capabilities. I would rate it eight out of ten.

How are customer service and support?

Their technical support is good. After the request is raised through the portal, the technical support team will investigate the issue and provide assistance through either a call, email, or a Webex link for further help.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had experience with EMC NetWorker, but we switched to Veeam Data Platform due to its cost-effective functionality and balancing capabilities.

How was the initial setup?

The initial setup was seamless and fast. I would rate it nine out of ten.

What about the implementation team?

The deployment process was done in one day.

What's my experience with pricing, setup cost, and licensing?

It is an affordable solution.

What other advice do I have?

It is a specific software in terms of its ease of implementation, as it provides a user-friendly interface and supports various forms of backup without the need for additional agents. It doesn't require any extra servers, licenses, or specialized configurations for applications such as SQL or Accelerator backups. I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Giovanni Golinelli. - PeerSpot reviewer
Hybrid IT Architect at Quanture Spa
Real User
Top 5Leaderboard
A simple-to-learn product with a straightforward restoration process
Pros and Cons
  • "Veeam Backup & Replication is definitely very useful and simple to learn, and the restoring processes are very straightforward, making it a very solid product."
  • "The scalability of the product in large organizations is an area of concern where improvements are required."

What is our primary use case?

For most of our company's customers, we use it for the backup process or to create a copy of the backup outside in an off-site or cloud location. Only for a few of our company's customers do we use the replication part of the tool, or if they have a secondary site where they want to have a copy of the VM in production.

What is most valuable?

Veeam Backup & Replication is definitely very useful and simple to learn, and the restoring processes are very straightforward, making it a very solid product.

What needs improvement?

Veeam Backup & Replication can be installed on a platform like Windows only. Veeam has more components but is always installed on Windows VMs. For some of the roles like proxy, Veeam could deploy and develop a solution that does not need to use Windows VMs because of its cost in terms of licenses and scalability. The solution works only on Windows but should be able to work on platforms like Linux in the future.

The scalability of the product in large organizations is an area of concern where improvements are required.

For how long have I used the solution?

I have been using Veeam Backup & Replication for twelve years. I use Veeam Backup & Replication V12. My company has a partnership with Veeam.

What do I think about the scalability of the solution?

In my company, seven to eight people deliver deployment services related to Veeam Backup & Replication, along with support for some of our company's customers.

How are customer service and support?

At times, our company needs to open a ticket with the technical team to troubleshoot some strange behavior or some difficulties in managing an upgrade in the product.

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product's initial setup phase was not difficult. There were no difficult steps to install the product. With Veeam Backup & Replication, there is a need to have a license for Windows Server license, but it need not be considered a huge requirement.

In our company, we need to have at least one VM from Windows, along with one backup repository, after which it is possible to start with the deployment of Veeam Backup & Replication on a single VM. Depending on the complexity of the environment my company deals with, my company will need to install more VMs with many roles, like proxy. The straightforward deployment process takes two hours for a single VM, but it takes more time when there is a need to create more VMs.

The solution is deployed on an on-premises model.

For a simple environment, the initial deployment, and not the configuration, takes not more than two hours.

What about the implementation team?

I work in Italy as a system integrator, so I install the product for our company's customers.

What was our ROI?

The money put into Veeam Backup & Replication is the right investment.

What's my experience with pricing, setup cost, and licensing?

I would say that the product is fairly priced.

Which other solutions did I evaluate?

My company chose Veeam Backup & Replication over other products since it is quite simple to deploy and manage. My company delivers backup as a service for some of our customers using Veeam Backup & Replication. My company has implemented a legal infrastructure in our data center, and we use it to remotely manage the backup recovery process for some of our customers.

What other advice do I have?

I would tell those who plan to buy the solution that it is important to do a PoC to understand how simple it is to implement the product and use it on a daily basis for data protection.

I could split my rating for the evaluation of the product in a small environment and a huge environment. For small environments, I rate the tool a nine out of ten since it works as a very effective solution. For complex or huge environments, I rate the tool an eight out of ten since scalability is one of the areas of concern in the product, especially when users want more services from the product.

I rate the overall tool an eight and a half out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
AhmadSirajuddin - PeerSpot reviewer
Head Chief Information Security Officer, Information Technology Security & Architecture Department at PT. Bank Index Selindo
Real User
Top 10
Has a simple setup process, but the automation features need improvement
Pros and Cons
  • "The setup was quite simple."
  • "They could include better automation features for migrating VMs without further configuration for the product."

What is our primary use case?

I used the product for migrating snapshots between clusters.

What needs improvement?

They could include better automation features for migrating VMs without further configuration for the product.

For how long have I used the solution?

I used VM Backup and Replication for about a month.

What do I think about the stability of the solution?

I rate the product stability an eight. 

What do I think about the scalability of the solution?

I rate the product scalability a seven. 

How was the initial setup?

The setup was quite simple and took about four hours on-premises. I rate the process an eight. 

What's my experience with pricing, setup cost, and licensing?

The solution is fairly priced. I rate the pricing a five out of ten. 

What other advice do I have?

I rate Veeam Backup & Replication a six out of ten. It has similar features to other software but lacks distinct advantages.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Deputy head of IT at Triland Metals Ltd
Real User
Top 10
Intuitive and used to back up virtual machines and do site backup
Pros and Cons
  • "The solution's recovery process is very smooth."
  • "It would be nice if the solution scanned for malware in the backups."

What is our primary use case?

We use the Veeam Data Platform to back up virtual machines and do site backup.

What is most valuable?

The solution's recovery process is very smooth.

What needs improvement?

The solution's price could be cheaper. It would be nice if the solution scanned for malware in the backups. A lot of Veeam's vendors are moving to Site Recovery, not just the traditional backup and restore. If that were an area they'd be moving into, then that would be very good.

For how long have I used the solution?

I have been using Veeam Data Platform for over five years.

What do I think about the stability of the solution?

I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

Veeam Data Platform is a scalable solution. Less than 200 users use the solution in our organization. It's direct on our virtual service, so our users don't have interaction with it.

I rate the solution an eight out of ten for scalability.

Which solution did I use previously and why did I switch?

I've previously worked with different solutions like Veritas Backup and Barracuda Backup. Veeam Data Platform is by far the best solution at the moment.

How was the initial setup?

The initial setup of the solution was straightforward.

What about the implementation team?

We worked closely with a third-party consultant to deploy the solution. They knew the product inside out, which made it more efficient. The solution's installation was straightforward and took just a few hours.

What's my experience with pricing, setup cost, and licensing?

Since our Veeam license is perpetual, we only pay for annual maintenance.

What other advice do I have?

My experience with data recovery using the Veeam Data Platform has been very good, smooth, and efficient. The solution is very intuitive and easy to use. It's straightforward, and the layout is nice.

Veeam Data Platform gives us peace of mind and assurance that we have a product backing up our data and that we can retrieve it reliably. One of the biggest problems with other backups is that sometimes, retrieving the data is not as easy as it should be. So, we get peace of mind with the Veeam Data Platform. If in doubt, I recommend users do a trial with the Veeam Data Platform. Once they've tested and seen how easy and reliable it is, they can choose to use the solution.

We've not had to rely on the Veeam Data Platform for disaster. If we were to have a disaster, the solution would give us assurance. The solution is invaluable at the moment.

Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.