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Microsoft Entra ID Protection vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.4
Microsoft Entra ID Protection offers efficient password management, simplifying access and providing full ROI in three years.
Sentiment score
7.6
Symantec Identity Governance boosts ROI by streamlining onboarding, enabling self-service, and automating user management, enhancing IT efficiency.
There is a return on investment in terms of time-saving, control, and ease of manageability of the environment.
Software Solutions Account Manager at First Distribution
 

Customer Service

Sentiment score
6.7
Microsoft Entra ID Protection support is mixed; premium praised, free options slow, consistency issues, and varied third-party experiences.
Sentiment score
6.2
Symantec's customer service is praised for responsiveness but needs improvement in geographical support and complex issue expertise.
We classified it as a critical problem, and they accepted our classification and helped us quickly.
Founder at AiALL
They often refer to internal blogs, which doesn't offer much new information and can limit our capabilities in troubleshooting.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
Tickets often bounce from person to person, requiring the sharing of information multiple times.
Software Solutions Account Manager at First Distribution
 

Scalability Issues

Sentiment score
7.3
Microsoft Entra ID Protection efficiently scales with organization sizes, though additional licenses may be needed as businesses grow.
Sentiment score
7.3
Symantec Identity Governance scales well and adapts to organizational needs, though some face customization and resource challenges.
Since it is a cloud computing product, it can accommodate a range of company sizes, from a few users to large businesses.
Security Analyst at UPCI
There are no issues with scalability up to your license limitations.
Senior Solution Architect Data Center & Cloud at a tech services company with 11-50 employees
We haven't experienced problems with Microsoft Entra ID Protection.
Founder at AiALL
 

Stability Issues

Sentiment score
7.2
Microsoft Entra ID Protection is highly stable, with minor bugs, offering reliable performance even in large organizations.
Sentiment score
6.6
Symantec Identity Governance's stability is generally satisfactory, with performance issues arising under heavy loads or improper tuning.
 

Room For Improvement

Microsoft Entra ID Protection requires identity enhancements, better integration, improved scalability, and streamlined user experiences for competitiveness.
Symantec Identity Governance needs improvements in UI, integration, documentation, security, cloud performance, scalability, and user-friendliness.
If there was some level of backup mechanism available with quick restore functionality, that would be beneficial.
Senior Solution Architect Data Center & Cloud at a tech services company with 11-50 employees
Microsoft has not offered control over how they calculate high or low-risk scenarios.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
There is no write-back feature from the cloud to local, which would allow me to use my own credentials from the cloud tenant securely.
Security Operations Team Leader at Yalla Security Srl
 

Setup Cost

Microsoft Entra ID Protection pricing is competitive but may be costly and complex, especially for smaller markets or businesses.
Symantec Identity Governance pricing is mid-range, seen as expensive, with flexible licensing but time-consuming implementation.
Entra ID Protection is not badly priced, but some clients, especially in medium to smaller scale companies in third-world countries, find it quite expensive.
Software Solutions Account Manager at First Distribution
Microsoft Entra ID requires additional licensing components.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
The pricing for Microsoft Entra ID protection is not expensive.
Security Analyst at UPCI
 

Valuable Features

Microsoft Entra ID Protection enhances identity security with conditional access, multifactor authentication, and seamless integration, offering scalability and compliance.
Symantec Identity Governance streamlines provisioning, access control, and policy compliance with flexible integration and user-friendly self-service features.
Having a single sign-on feature with Entra ID ensures seamless access to various applications, even those with significant security constraints.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
These features ease the job of security analysts, providing a better vision of user activities and potential risks.
Security Operations Team Leader at Yalla Security Srl
We use automated remediation for logon purposes and error purposes. It remediates issues and provides just-in-time access when applicable.
Senior Solution Architect Data Center & Cloud at a tech services company with 11-50 employees
 

Categories and Ranking

Microsoft Entra ID Protection
Ranking in Identity Management (IM)
7th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
21
Ranking in other categories
Microsoft Security Suite (8th), Identity Threat Detection and Response (ITDR) (2nd)
Symantec Identity Governanc...
Ranking in Identity Management (IM)
23rd
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (9th), Identity Governance Administration (IGA) (8th)
 

Mindshare comparison

As of March 2026, in the Identity Management (IM) category, the mindshare of Microsoft Entra ID Protection is 2.0%, up from 0.9% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 2.1%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID Protection2.0%
Symantec Identity Governance and Administration2.1%
Other95.9%
Identity Management (IM)
 

Featured Reviews

Luis Gabriel Mieles Benavides - PeerSpot reviewer
Cloud Architect at Sonda S.A.
Identity protection has strengthened daily access control and improved passwordless security
The best features of Microsoft Entra ID Protection include the password dictionary, which we do not have in Active Directory. Conditional access is excellent because we can select the location from which users authenticate, and this is the best feature for me. Another valuable feature is the ability to identify critical or suspicious computers. If computers are too old or too suspicious, the system does not allow authentication, which is excellent. The effectiveness of automated remediation for handling identity threats is great. I use passwordless authentication with cellular phone authentication, which is excellent because we do not always need a password. Microsoft Entra ID Protection is a great solution overall because it improves security in the company through identity management. It improves integration with other solutions such as Google, Gmail, Hotmail, Outlook, and Facebook. We can create different applications and integrate with different services.
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
12%
Government
9%
Manufacturing Company
8%
Marketing Services Firm
11%
Manufacturing Company
11%
Construction Company
11%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Active Directory Identity Protection?
The pricing for Microsoft Entra ID protection is not expensive. It varies based on the company's size and quality.
What needs improvement with Azure Active Directory Identity Protection?
I do not think there are any areas that could be improved with Microsoft Entra ID Protection at this time.
What is your primary use case for Azure Active Directory Identity Protection?
I use Microsoft Entra ID Protection and provide support for features such as multifactor authentication and conditional access. I work with this solution every day.
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

Azure Active Directory Identity Protection, Azure AD Identity Protection
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Information Not Available
Acciona, Core Blox, DBS
Find out what your peers are saying about Microsoft Entra ID Protection vs. Symantec Identity Governance and Administration and other solutions. Updated: March 2026.
885,286 professionals have used our research since 2012.