

Symantec Identity Governance and Administration and Microsoft Entra ID Protection are competitive solutions in the identity management sector. Symantec excels in administrative automation and scalability, while Microsoft offers superior integration capabilities, especially in hybrid cloud environments.
Features: Symantec Identity Governance and Administration offers automated identity management, access control, and delegated administration for enhanced scalability, reducing help desk workloads. Microsoft Entra ID Protection focuses on identity governance with multifactor authentication, conditional access, and strong integration capabilities catering to modern enterprise demands.
Room for Improvement: Symantec faces challenges with its complex deployment and high installation costs, needing UI updates and improved integration with analytics tools. Microsoft Entra requires improvements in log retention, hybrid connectivity, and simplified licensing, and could enhance third-party integration.
Ease of Deployment and Customer Service: Symantec's on-premises deployment is complex and resource-intensive, although it offers good customer service with variable technical support. Microsoft Entra, available in hybrid and public cloud, provides simpler deployment and strong customer support, albeit with occasional delays.
Pricing and ROI: Symantec, though costly compared to some competitors, offers negotiable pricing with moderate ROI through automation. Microsoft Entra, despite its high cost and complex licensing, offers significant ROI due to its security features and integration benefits.
There is a return on investment in terms of time-saving, control, and ease of manageability of the environment.
We classified it as a critical problem, and they accepted our classification and helped us quickly.
Tickets often bounce from person to person, requiring the sharing of information multiple times.
The response time can be affected based on the type of Azure subscription tier.
There are no issues with scalability up to your license limitations.
Since it is a cloud computing product, it can accommodate a range of company sizes, from a few users to large businesses.
We haven't experienced problems with Microsoft Entra ID Protection.
If there was some level of backup mechanism available with quick restore functionality, that would be beneficial.
There is no write-back feature from the cloud to local, which would allow me to use my own credentials from the cloud tenant securely.
It would be beneficial if some of that complexity could be simplified in Microsoft Entra ID Protection.
Entra ID Protection is not badly priced, but some clients, especially in medium to smaller scale companies in third-world countries, find it quite expensive.
The pricing for Microsoft Entra ID protection is not expensive.
Microsoft Entra ID requires additional licensing components.
Having a single sign-on feature with Entra ID ensures seamless access to various applications, even those with significant security constraints.
We use automated remediation for logon purposes and error purposes. It remediates issues and provides just-in-time access when applicable.
These features ease the job of security analysts, providing a better vision of user activities and potential risks.
| Product | Market Share (%) |
|---|---|
| Microsoft Entra ID Protection | 1.2% |
| Symantec Identity Governance and Administration | 1.7% |
| Other | 97.1% |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 9 |
| Large Enterprise | 45 |
Microsoft Entra ID Protection enhances security through features like conditional access and multifactor authentication, optimizing identity management for enterprises. This robust solution ensures efficient control over access policies, supporting seamless integration and operational efficiency.
Microsoft Entra ID Protection provides advanced identity management, authentication, and authorization capabilities, supporting multifactor authentication and single sign-on to control digital identities effectively. It utilizes adaptive machine learning for security enhancements and automated risk-based actions, with seamless Microsoft Defender integration. Connectivity with third-party applications and real-time monitoring offers improved operational efficiency for managing large user bases. While it is a powerful tool, there is room to grow in areas such as identity labeling, password management, faster synchronization, better Mac compatibility, and improved scalability. Desired features include enhanced course availability for security training, streamlined implementation processes, and clarified interfaces.
What are the key features of Microsoft Entra ID Protection?Organizations leverage Microsoft Entra ID Protection to manage identities and access across sectors such as finance, healthcare, and technology. They integrate hybrid environments, enforcing multifactor authentication and conditional access policies, which enables them to secure digital identities and align with compliance operations. Many synchronize on-premises Active Directory with cloud services, effectively managing users, groups, and licenses.
The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.
While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.
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