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Stonebranch pros and cons

Vendor: Stonebranch
4.4 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Stonebranch Universal Agent is highly valued for its ability to work across multiple technology stacks and reducing dependency gaps between workflow steps.
Stonebranch is credited with saving money and man-hours while ensuring timely support and maintenance.
Security is a standout feature with SFTP for secured file transfers along with encryption and antivirus scanning.
Stonebranch offers excellent support, providing quick responses and good customer service over the years.
Stonebranch has simplified integration and centralized automation across platforms, improving workflow efficiency and speed.

CONS

Stonebranch is more expensive compared to GoAnywhere MFT due to its wide range of services and protocols.
FTP tasks have been problematic, especially after UAC switched to cURL, causing issues.
REST API needs improvement by exposing more information about running instances.
Occasionally, agents do not come back up after OS patching, often requiring a restart.
Stonebranch lacks cloud availability, impacting safety, security, and scalability.
 

Stonebranch Pros review quotes

reviewer948087 - PeerSpot reviewer
Works at a financial services firm
Oct 23, 2018
UAC helped us to automate manual tasks and reduce the time for people to do manual tasks.
reviewer948096 - PeerSpot reviewer
Works at a insurance company with 501-1,000 employees
Oct 23, 2018
UAC is a wonderful product, and as an end user, I would fully suggest looking into this product.
reviewer948099 - PeerSpot reviewer
Works at a real estate/law firm with 10,001+ employees
Oct 23, 2018
Automate batch processing jobs that used to run on cron and had very ambiguous logging.
Learn what your peers think about Stonebranch. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,011 professionals have used our research since 2012.
reviewer948102 - PeerSpot reviewer
Works at a financial services firm with 10,001+ employees
Oct 23, 2018
Most valuable option is creating tasks and triggering them on scheduled time.
reviewer948108 - PeerSpot reviewer
Works at a financial services firm with 10,001+ employees
Oct 23, 2018
It provides good automation capabilities, our company decided that UAC will be a group standard.
RP
Senior DevOps Engineer at ING
Jan 27, 2020
Our organization could enter the cloud at full speed.
reviewer951501 - PeerSpot reviewer
Works at a computer software company with 5,001-10,000 employees
Oct 29, 2018
Customer service and technical support are very good and have quick reaction times.
Kay Lützel - PeerSpot reviewer
System Engineer at Fiducia & GAD IT
Oct 31, 2018
It runs unbelievably good because when we installed it, it ran perfectly.
reviewer952863 - PeerSpot reviewer
Application Manager at a insurance company with 10,001+ employees
Oct 31, 2018
Throughout the years we have been working with UAC, the experience we have had with support has been very good.
CS
Technology Analyst at Nike
Oct 31, 2018
Earlier, it used to take us a lot of time for file transfers and creating a backup, but after this automation, the pain and time have been reduced a lot.
 

Stonebranch Cons review quotes

reviewer948087 - PeerSpot reviewer
Works at a financial services firm
Oct 23, 2018
Have a better graphical workflow overview, more information on icons, the UI uses.
reviewer948096 - PeerSpot reviewer
Works at a insurance company with 501-1,000 employees
Oct 23, 2018
The FTP tasks. Ever since UAC changed to using cURL for FTP, we have had a lot of issues.
reviewer948099 - PeerSpot reviewer
Works at a real estate/law firm with 10,001+ employees
Oct 23, 2018
REST API can be improved by exposing more information about running instances.
Learn what your peers think about Stonebranch. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,011 professionals have used our research since 2012.
reviewer948102 - PeerSpot reviewer
Works at a financial services firm with 10,001+ employees
Oct 23, 2018
In my opinion, scheduler sometimes is getting turned off due to causes that Opswise was not predicted.
reviewer948108 - PeerSpot reviewer
Works at a financial services firm with 10,001+ employees
Oct 23, 2018
In my opinion, training materials and FAQ/support should be improved.
RP
Senior DevOps Engineer at ING
Jan 27, 2020
Customer service reaction time is fair, however it happens that their will of help is not necessarily handy, especially when you are hardening the solution.
reviewer951501 - PeerSpot reviewer
Works at a computer software company with 5,001-10,000 employees
Oct 29, 2018
Dealing with customer requirements and enhancements, the process now is a little bit non-transparent.
Kay Lützel - PeerSpot reviewer
System Engineer at Fiducia & GAD IT
Oct 31, 2018
Run in Unix and Windows environments Additional features: Migration tool for encrypted username/password to use the new Keystore feature UDM third-party file transfer Enable proxy certificates for IBM System SSL.
reviewer952863 - PeerSpot reviewer
Application Manager at a insurance company with 10,001+ employees
Oct 31, 2018
Virtual resource priorities could be better.
CS
Technology Analyst at Nike
Oct 31, 2018
More number of FAQs should be provided because I found it hard to configure when I started using this tool.