"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."
"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."
"Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."
"They have a very good foundation in capturing metrics, logs, and traces. It's a very nice tool for that and it allows you to apply these monitoring tools in almost any technology."
"The most valuable features are the dashboards and the reporting."
"The most valuable features of Datadog are the flexibility and additional features when compared to other solutions, such as AppDynamics and Dynatrace. Some of the features include AI and ML capabilities and cloud and analysis monitoring"
"The dashboards and the performance of the software have been great."
"The fact that everything is under a single pane of glass is really valuable, as developers don't have to spend their time copying correlation IDs across tools to find what they need."
"Because of our client focus, it is easy for us to sell. This is because it is easy to use and easy to set up."
"The visibility that it provides is valuable. It is helping in being proactive around incident management. It is helping us to be able to get more visibility into our customers' applications so that we can assist them at the application layer. We also provide them the infrastructure from an AWS standpoint. We are able to make sure that our customers are aware of certain critical things around the analytical piece of either the network or the application. We're able to call customers before they even know about the issue. From there, we can start putting together some change management processes and help them a bit."
"Its integration is most valuable because you can integrate it with various service providers such as AWS, .Net, etc."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"The benefit of this solution is the reporting. We're able to report on and see our network in a graphical form. We are able to detect when a device is added to a network."
"What I've found most valuable about the solution is that it's scalable."
"The solution is easy to install and it takes a couple of hours."
"There are a lot of options for customization of the dashboard, alerts, and reports."
"There are a lot of valuable features with SolarWinds NPM. We can receive a lot of detailed data from the monitoring that can use useful for investigations, especially when you are troubleshooting. It is very helpful. Overall it was a very good experience."
"It did a good job of the collection and then an investigation of the net flow of information for understanding the applications that were being used at certain locations."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."
"Their pricing model needs improvement."
"There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."
"The pricing model could be simplified as it feels a bit outdated, especially when you look at the billing model of compute instances vs the containers instances."
"All solutions have some area to improve, and in Datadog they can improve their overall technology moving forward."
"Their security features could be improved. We looked at their Security Monitoring feature but it was early in its development. Datadog are just getting into the security space so I'm sure this will improve in the future."
"Lacks some flexibility in the customization."
"It can have an artificial intelligence component. Even though I can seamlessly look at end-to-end security, it would be better to have alerts and notifications powered by an AI engine. I am not sure if they have an AI component. We have not reached out to them or looked at it, but this is something that I keep on talking about within our company in terms of features. Such a feature would be good to have, and it would further optimize my Security Ops team's abilities."
"Datadog does not have the feature where you can monitor external websites or check the SSL secure for websites."
"I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did."
"I think better access to their engineers when we have a problem could be better."
"SolarWinds NPM could improve the graphics of the interface and more customized reporting."
"An area for improvement would be the use of modular licenses, which are not practical for big clients."
"It has covered everything, so no improvement is required at their end. The only thing is the price."
"Each model has different features, so clients need to purchase a separate model for SQL monitoring, database monitoring, network traffic analyzer, HTTP traffic, etc. So each feature they need is in a different model, but customers would prefer an all-in-one solution."
"It would be good to have high security."
"I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports."
"I would like to have a Syslog server module for this product. That would make the solution better."
"SolarWinds NPM could improve by adding the deepest inspection, performance networking, and IP address discovery."
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Datadog is ranked 2nd in Cloud Monitoring Software with 33 reviews while SolarWinds NPM is ranked 3rd in Cloud Monitoring Software with 39 reviews. Datadog is rated 8.4, while SolarWinds NPM is rated 8.0. The top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". On the other hand, the top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". Datadog is most compared with Dynatrace, New Relic APM, Azure Monitor, Splunk and Elastic Security, whereas SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, PRTG Network Monitor, LogicMonitor and N-able Remote Monitoring & Management. See our Datadog vs. SolarWinds NPM report.
See our list of best IT Infrastructure Monitoring vendors, best Cloud Monitoring Software vendors, and best Network Monitoring Software vendors.
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