SendGrid Reviews

They provide the APIs. So either you can use their platform to send the emails, or you can use the APIs, and you can connect it with your existing EMS, your Email Marketing Software. With that connection, you can send emails through the APIs.

I work with multiple clients. Based on their needs, my company uses this product. Basically, it is for sending bulk emails to customers. It is a legit bulk email - not any kind of spam. SendGrid is pretty restrictive on that. We follow all the compliance requirements and send via SendGrid.

There are lots of things that are quite good with SendGrid as compared to other platforms. For example, it is very easy to set up, and it is very clean and simple to use. The email integration is fairly easy, and I can say it is reliable. 

It also allows you to implement services from other platforms as well. So you can have multiple things in a single place. We're using the API. They provide certain add-ons, like Azure add-ons. You can connect with Azure as well.

They have decent support in terms of any issues. 

They have a nice dashboard as well. It gives almost all information in a single place, and it is scalable.  

John Abelardo Manangan II:

Within the first three years, I only used SendGrid for email sending and for the custom applications I made previously. There are transactional emails and some of the marketing parts in the first three years. Then I got a client that wanted to transition into using SendGrid because they have been using Klaviyo, which is expensive on their budget. I think in 2020, and then I asked them how they wanted to use SendGrid. They told me that they wanted to use the solution for their email marketing. Also, they are an e-commerce store. They have an e-commerce store, so they want all the transactional emails that are related to their customer orders, and order updates, they want to be integrated with SendGrid.

I used the solution with WordPress. It's easy to integrate the solution with WordPress. My supervisor asked me if maybe it's possible to segment the customers from each other because they have several stores. I recommend using a contact list. For each signup form, and each campaign they want, we make a separate contact list, and then they ask me to integrate this with custom coding.

The most valuable feature is the conditions in automation. At each interval, each email can have something like a condition if a certain contact matches the condition, it will proceed to send in the email under the automation.

I'm using SendGrid for marketing and transactional emails.

Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate.

We primarily use the solution for the mail-sending functionality. 

We send high volumes of email, over a million messages a year, for an event management platform.

We need guaranteed deliverability, so we use SendGrid to send out invitations for corporate events to guarantee the solution is sent and delivered.

I use it for sending transactional emails for a couple of Fintechs. We use SendGrid to inform the clients, and we lead during the onboarding process and during the transactional period of time. We'll be doing the life cycle of financials for the client through the onboarding and during the business relationship with the financial entity concerning any activity that happens with their funds or during the onboarding process.

They enable us to automate all the communication with our clients around commercial campaigns, marketing activities, and also during transactional tasks, basically, any transaction that happens on the account. It is the main preferred way to communicate with the client.

The usage depends on the project and different scenarios. Most of the time, we have been using it to embed and forward emails. 

Specifically, I've been using it in one of my e-commerce stores. I use that, too, for e-customer orders, customer invoices, follow-ups, and things like that. I've been using SendGrid for that purpose. 

I work with a Germany-based client. They are also using SendGrid to forward training-related emails, marketing campaigns, and stuff like that. We have been using SendGrid there too.

It's comparatively quick and easy to configure as compared to other solutions. For example, Mailchimp is a popular competitor. I find it quite easy comparatively, with less configuration is required. You just need to get the key that's embedded in your code, and you are good to go. 

Other than that, in one of my projects, I use it to import the pre-configured templates and stuff like that. That was pretty easy, and the simplicity was beyond my expectations. We don't use it, particularly in development. However, we had a good experience.

The UI is fine.

It is easy to set up.

I find the solution to be stable.

We have two separate things. One is marketing, where the contacts are maintained and certain emails are sent to people, and the second one is automated emails through API.

The API side of things is valuable. It is flexible enough to handle pretty much anything that needs to be done in an automated manner.

We use the solution to send the client emails. We create different email templates for various use cases using it. Thus, instead of coding multiple emails in the back end, we just set the template in SendGrid.

The solution's most valuable feature is its ability to allow the user to use different components through just one endpoint.