SAP Commerce Cloud offers a robust platform for multi-channel e-commerce operations, providing seamless integration and customization for both B2B and B2C clients, supporting multinational enterprises with multiple storefronts.
| Product | Market Share (%) |
|---|---|
| SAP Commerce Cloud | 10.7% |
| Adobe Commerce | 12.3% |
| Salesforce Commerce Cloud | 11.8% |
| Other | 65.2% |
| Type | Title | Date | |
|---|---|---|---|
| Category | eCommerce Platforms | Oct 28, 2025 | Download |
| Product | Reviews, tips, and advice from real users | Oct 28, 2025 | Download |
| Comparison | SAP Commerce Cloud vs Salesforce Commerce Cloud | Oct 28, 2025 | Download |
| Comparison | SAP Commerce Cloud vs Adobe Commerce | Oct 28, 2025 | Download |
| Comparison | SAP Commerce Cloud vs Shopify | Oct 28, 2025 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Salesforce Commerce Cloud | 3.9 | 11.8% | 89% | 32 interviewsAdd to research |
| Adobe Commerce | 4.0 | 12.3% | 86% | 30 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 1 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 71 |
| Midsize Enterprise | 33 |
| Large Enterprise | 147 |
SAP Commerce Cloud enables efficient e-commerce processes with features like a comprehensive promotion engine, support for multi-currency operations, and seamless ERP and CRM integration. Its user-friendly interface and dashboards enhance efficiency, while the platform's ability to support fast deployment and customization meets the dynamic needs of global businesses. Despite its strong capabilities, users indicate areas for improvement, such as smoother cloud transitions, more microservices support, better UI/UX, and integration with SAP. Pricing and the complexity of the customization process are additional considerations, with a need for improved payment options and multi-browser compatibility.
What are the key features of SAP Commerce Cloud?Industries leverage SAP Commerce Cloud for e-commerce enhancement, specifically utilizing it for streamlined product content management and integrating enhanced front-end interfaces like Angular. Hosting options on AWS or internally provide deployment flexibility. Agencies and freelancers collaborate with diverse clients, supplementing customer experience monitoring and web application integrations.
SAP Commerce Cloud was previously known as SAP Hybris Commerce, Hybris, SAP Hybris on AWS.
NHS 24
| Author info | Rating | Review Summary |
|---|---|---|
| Digital Design Manager at a manufacturing company with 5,001-10,000 employees | 3.0 | I've used SAP Commerce Cloud for B2B projects and value its integration with SAP systems, but find the UI/UX inflexible and difficult to customize. While it's stable and scalable, I prefer Shopify for its superior user experience. |
| Head of .NET Department at Evozon | 4.0 | We use SAP Hybris Commerce for building large e-commerce websites, particularly when clients already use SAP in-house. While it offers robust features and customization, its learning curve is steep. It's ideal for large companies but is expensive compared to alternatives. |
| Managing Consultant at Systems Limited | 3.0 | I use SAP Hybris Commerce on AWS, on-prem, and SAP Cloud for our eCommerce platform. It's advanced compared to other platforms, though its complexity increases with new feature developments, making version migrations challenging, especially between versions 18 and 19. |
| Hybris Solution Architect at a consumer goods company with 10,001+ employees | 4.5 | No summary available |
| Head of Presales at Felece | 4.0 | We are resellers implementing SAP Hybris Commerce for customers. Its strengths include support for multinational operations and multiple currencies. However, it needs faster support, improved UI customization, and standard payment integration. Some clients prefer Magento for its cost and extension development ease. |
| Management Consultant at PwC | 4.5 | I use SAP Hybris Commerce for e-procurement, quotations, content, and product management. It performs well but lacks a credit limit feature, requiring custom coding. My deployment is on Microsoft Azure, and I haven't considered other solutions. |
| Managing Director at a tech services company with 51-200 employees | 4.0 | We use SAP Hybris Commerce for product content management in both B2B and B2C contexts. It provides valuable out-of-the-box functionality and easy SAP ecosystem integration. However, adding instant messaging to the CMS would enhance B2C usability. |
| SAP Hybris Developer at a retailer with 10,001+ employees | 3.5 | No summary available |
