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Odoo vs SAP ERP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Odoo offers high ROI with affordability, automation, efficiency, and noticeable cost savings despite a slight learning curve.
Sentiment score
3.8
SAP ERP offers ROI in 2-4 years by improving efficiency, automation, and cost savings, despite challenges tracking specific returns.
Currently, I manage those tasks independently, which is a significant cost-saving measure for my small business.
Consultant at Mazi4u
SAP ERP did provide value for money.
CIO at Vortella
 

Customer Service

Sentiment score
6.2
Odoo's customer service is praised but needs faster, personalized support; ratings average six to seven out of ten.
Sentiment score
6.8
SAP ERP's customer service is praised for professionalism but criticized for inefficiencies and slow response times on priority issues.
Technical support from Odoo is available and eager to help.
Consultant at Mazi4u
SAP technical support is very good.
Consultant at a retailer with 1,001-5,000 employees
It was very quick, and we didn't have many tickets, but every time any issues arose, they were very quickly resolved.
CIO at Vortella
It is not easy to justify something as high priority unless the system is completely down.
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.6
Odoo is a scalable, cloud-based solution praised for flexibility, integration ease, and suitability for mid-to-large enterprises.
Sentiment score
7.1
SAP ERP is scalable and adaptable, effectively supporting growth with flexible architecture and cloud options despite initial integration challenges.
I rate the scalability of Odoo as eight to nine out of ten.
Consultant at Mazi4u
It is scalable when moving from one version to another or adding additional components like warehouse management.
Consultant at a retailer with 1,001-5,000 employees
The scalability of SAP ERP is excellent.
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.1
Odoo is highly stable, with minimal issues, reliable performance, and strong data integrity in diverse environments and industries.
Sentiment score
8.2
SAP ERP is widely regarded for its stability and reliability, with minimal bugs and strong performance surpassing other ERPs.
Stability is very important because any software that supports your business must be available consistently.
Consultant at Mazi4u
Production processes would be on hold without stability, so it is quite important that the software is very stable.
CIO at Vortella
Stability-wise, SAP ERP is the best product among others.
Consultant at a retailer with 1,001-5,000 employees
 

Room For Improvement

Odoo could improve customization, support, scalability, integrations, mobile apps, documentation, and expand modules and cost-effective solutions.
SAP ERP struggles with integration, user interface, high costs, and complicated usability, needing improvement in accessibility and flexibility.
Odoo's documentation needs improvement, as there are areas that are not well-documented.
Consultant at Mazi4u
SAP ERP could improve by integrating additional components such as digital signatures and barcoding.
Consultant at a retailer with 1,001-5,000 employees
SAP recently implemented Databricks, and they started investing significantly in the analytic environment.
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
I believe that SAP ERP needs to include AI functionality now, as I think it would be a significant change that could improve and enhance the product.
Manager at Innatech
 

Setup Cost

Odoo offers a cost-effective ERP solution for SMEs with flexible pricing, despite potential costs increasing with more users.
SAP ERP is costly with flexible licensing options, valued by larger organizations for features but complex for smaller businesses.
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle.
Consultant at Mazi4u
Small and medium companies can struggle with the pricing.
CIO at Vortella
The pricing for SAP ERP is medium but slightly on the higher side.
Consultant at a retailer with 1,001-5,000 employees
 

Valuable Features

Odoo is a versatile, cost-effective open-source platform with customizable modules and user-friendly integration for comprehensive business management.
SAP ERP integrates finance, HR, and manufacturing with real-time insights, flexible architecture, and extensive automation for large enterprises.
All modules in Odoo are integrated together, providing seamless transitions across various functionalities.
Consultant at Mazi4u
The consistent integrations and real-time data analytics in SAP ERP significantly enhance the decision-making process by facilitating follow-ups and action points.
Consultant at a retailer with 1,001-5,000 employees
SAP ERP has impacted our organization positively because it is highly customizable to build any process we have in our companies and to write programs.
CIO at Vortella
SAP ERP is particularly strong in manufacturing, from production planning to plant maintenance, then Material Management itself, and managing warehouse management and inventory control.
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
 

Categories and Ranking

Odoo
Ranking in ERP
12th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
34
Ranking in other categories
CRM (11th)
SAP ERP
Ranking in ERP
2nd
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
108
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the ERP category, the mindshare of Odoo is 2.6%, down from 3.1% compared to the previous year. The mindshare of SAP ERP is 11.6%, down from 20.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
SAP ERP11.6%
Odoo2.6%
Other85.8%
ERP
 

Featured Reviews

ThomasPetrou - PeerSpot reviewer
Consultant at Mazi4u
Integration across functionalities has streamlined business operations and improved cost efficiency
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.
Achmad Dimyati - PeerSpot reviewer
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
Long-term adaptation and evolution meets changing technology trends
SAP ERP is not really real-time. We use the HANA database which is supposed to be memory data in memory, but we are still not very happy. It is supposed to be real-time and come very quickly, but in reality, it still takes time to run. That is why we use BW of SAP, Business Objects, and now we have moved to the Analytic Cloud where we start using predictive AI. SAP recently implemented Databricks, and they started investing significantly in the analytic environment. SAP ERP has been left behind as they moved to S/4HANA with the HANA database. They restructured the whole table structure of SAP ERP, introduced simple finance, simple logistics, and moved HR to SuccessFactors. They have the BTP layer where they manage everything from integration to master data management. The challenge with SAP is that they move very fast to different products and buy different products. It requires significant investment and many skills to catch up because all of these have different sets of technology. The fundamental has changed differently. It is not monolithic anymore but different products under one name, SAP. You have to buy it model by model for additional models. Products such as SuccessFactors, Ariba for procure to pay, Concur for travel, and Facility Management use totally different technology. They try to integrate with each other, but it remains a challenge for SAP to make them have the same management, technology, and operational approach.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
11%
Comms Service Provider
8%
Retailer
6%
Manufacturing Company
15%
Computer Software Company
9%
University
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise5
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise31
Large Enterprise77
 

Questions from the Community

What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
What is your experience regarding pricing and costs for Odoo?
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...
What needs improvement with Odoo?
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not imm...
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...
What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of co...
What needs improvement with SAP ERP?
I do not know how to give feedback regarding SAP ERP's analytics tools. The usage of analytics tools is not very popular among our customers, as some functions are not very modern. Customer study t...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Find out what your peers are saying about Odoo vs. SAP ERP and other solutions. Updated: December 2025.
880,745 professionals have used our research since 2012.