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Sales Creatio Reviews

Vendor: Creatio
4.5 out of 5
1,301 followers
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What is Sales Creatio?

Featured Sales Creatio reviews

Sales Creatio mindshare

Product category:
As of June 2025, the mindshare of Sales Creatio in the CRM category stands at 0.8%, down from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
CRM

PeerResearch reports based on Sales Creatio reviews

TypeTitleDate
CategoryCRMJun 13, 2025Download
ProductReviews, tips, and advice from real usersJun 13, 2025Download
ComparisonSales Creatio vs Salesforce Sales CloudJun 13, 2025Download
ComparisonSales Creatio vs Microsoft Dynamics CRMJun 13, 2025Download
ComparisonSales Creatio vs SAP CRMJun 13, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Dynamics CRM3.910.9%93%78 interviewsAdd to research
Salesforce Sales Cloud4.28.5%94%115 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
21%
Comms Service Provider
11%
Manufacturing Company
9%
Outsourcing Company
7%
Financial Services Firm
7%
Real Estate/Law Firm
5%
Consumer Goods Company
5%
Energy/Utilities Company
5%
Healthcare Company
4%
Recruiting/Hr Firm
4%
Media Company
4%
Logistics Company
4%
Hospitality Company
4%
Wholesaler/Distributor
2%
Government
2%
Educational Organization
2%
Non Profit
2%
Performing Arts
2%
Retailer
2%

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Sales Creatio reviews

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HaroldBusby - PeerSpot user
Senior Sales Manager at Sales Informatics
Verified user of Sales Creatio
Apr 17, 2024
Offers agility and how quickly it can be modified to meet the workflows of any organization

Pros

"Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an option."

Cons

"The biggest area of improvement for me is the mobile app. Creatio has moved towards this composable architecture and user interface, and it looks good and works well on a laptop or tablet. But the mobile app could be improved."
FA
Founder and CEO at Praxi Solutions, Inc.
Verified user of Sales Creatio
Jan 19, 2022
Product version discussed: 7.18.5
Low-code, intuitive, and easy to use CRM platform

Pros

"Intuitive, low-code CRM platform that's easy to integrate and use."

Cons

"The marketing feature needs to be improved. Documentation on their website, or their knowledge base, also needs expansion and improvement."
Find out what your peers are saying about Sales Creatio. Updated May 2025
856,807 professionals have used our research since 2012.
HaroldBusby - PeerSpot user
Senior Sales Manager at Sales Informatics
Verified user of Sales Creatio
Nov 3, 2021
Good configurability, good price, and good support

Pros

"Its configurability in terms of being able to change screens and fields and create workflows that are compatible with our business objectives is most valuable."

Cons

"On the sales side, I would like to see a CPQ product, and on the services side, I'd like to see more of a field service automation feature."
Debharshi Bhattacharya - PeerSpot user
Assistant Consultant at a performing arts with 51-200 employees
Verified user of Sales Creatio
Dec 4, 2023
A highly stable solution that is GDPR compliant and can be used for the lead generation cycle

Pros

"With Sales Creatio, you can have a customer service review, and it is GDPR compliant."

Cons

"Sales Creatio should include better customizations."
AM
CEO at PeerSpot
Verified user of Sales Creatio
Jan 23, 2022
Product version discussed: 7.18
Flexible and customizable platform with pricing options

Pros

"There's not a single CRM out there that is quite as flexible as Creatio CRM."

Cons

"Out of the box connectors are great, but the ability of what is there versus other CRMs is limited."
PeerSpot user
ImDigital at a consultancy with 1-10 employees
Verified user of Sales Creatio
Feb 19, 2022
I like the solution's workflows, automation, and no-code features

Pros

"I like Creatio's workflows, automation, and no-code features that we can update as we wish. "

Cons

"Creatio's mobile app could be more intuitive. "
NB
IT Manager
Verified user of Sales Creatio
Aug 19, 2018
Helps me gather my data faster

Cons

"To benefit from this software you need to have somebody dedicated to customizing the features you're looking for and, to be honest, I do not have time to focus only on that."
PeerSpot user
Works
Verified user of Sales Creatio
Jul 16, 2018
It provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services

Pros

"It provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services."

Cons

"There is still some room for improvement in the overall look and feel of the software."