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Presales Engineer at a tech services company with 1,001-5,000 employees
Real User
Top 20
Easy to set up, stable, and scalable
Pros and Cons
  • "The solution is easy to set up."
  • "The configuration is very specific right now and needs to be much more flexible."

What is our primary use case?

I primarily use the solution during application deployments. I use it to protect the applications.

What is most valuable?

The solution offers good protection of applications during deployment. It makes the deployment of applications that are on Azure fairly straightforward.

The solution is easy to set up.

What needs improvement?

The configuration is very specific right now and needs to be much more flexible. They need to work on it so that it's much easier to configure the solution so that it works how we need it to. It needs to be customizable.

The firewall portion of the gateway is very basic. It needs to be improved upon. It needs to be more robust.

For how long have I used the solution?

I've been using the solution for a while now.

What do I think about the stability of the solution?

The solution is quite stable. We haven't had issues with bugs or glitches. It's reliable. It doesn't crash or freeze. We've enjoyed the level of stability provided by the product.

What do I think about the scalability of the solution?

The solution is quite scalable. If a company needs to expand it out a bit, it should be able to do so easily. It's not hard to do so if you need to.

We have about 40 people who are currently using the solution within our organization.

How are customer service and technical support?

We've dealt with technical support in the past moreso in relation to the cloud solution. They helped us with some technical aspects and we found them to be quite helpful. We're satisfied with the level of support that we've been given so far.

Which solution did I use previously and why did I switch?

I also have experience with Radware, Fortinet, and Check Point, among other solutions. We use a variety of different solutions within our organization.

How was the initial setup?

The initial setup is not overly complex, to be honest. For our organization, it was quite an easy setup. It was straightforward. A company shouldn't struggle with getting it up and running.

Depending on the configuration, I can handle a deployment over the course of one day or so.

What about the implementation team?

I was able to handle the implementation myself. I did not need the assistance of a consultant or integrator.

What other advice do I have?

We're partners with Microsoft.

While, at this moment, Azure is only on the public cloud at this moment, the applications are all deployed on-premises.

I'd recommend the solution to other organizations. Overall, we've had a good experience.

I would rate this product at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Division Manager at Tecnología Especializada Asociada de México, S.A. de C.V
Real User
User-friendly setup with content switching and integrated caching features
Pros and Cons
  • "Easy, user-friendly setup with content switching and integrated caching features."
  • "The only thing customers told me that could be improved is that they would like to be able to purchase and receive the products in one box, rather than two boxes. This is something related to marketing, though."

What is our primary use case?

We used this mostly for disaster recovery plan (DRP), for global service load balancing, and Citrix Access Gateway. 

What is most valuable?

What I found most valuable from Citrix ADC were the Content Switching and Integrated Caching features which were the things we commonly installed for our customers.

What needs improvement?

The only thing customers told me that could be improved is that they would like to be able to purchase and receive the products in one box, rather than two boxes. This is something related to marketing, though.

For how long have I used the solution?

We were partners with Citrix for 15 years. We used it for 15 years.

What do I think about the stability of the solution?

I also found this solution to be stable.

What do I think about the scalability of the solution?

I found it to be scalable.

How are customer service and support?

Our customers' feedback was that support wasn't the best. Cases were often on queue and there were delays in solving their issues, leading to customers getting angry. Support could be improved.

Which solution did I use previously and why did I switch?

I was able to try F5 and Radware. The price for Citrix ADC here in Mexico was good when you compare it with F5 and Radware.

How was the initial setup?

The setup was easy. For the first version of this solution, it was not very user-friendly, but in the last edition we used, the setup was very user-friendly.

What about the implementation team?

We implemented it for our customers through our in-house team of 3 consultants. I think 3 people is sufficient for implementing this solution to our customers.

Which other solutions did I evaluate?

I was able to evaluate F5 and Radware.

What other advice do I have?

My rating for this solution is ten out of ten. I think it is the best product ever.

My recommendation is for customers here in Mexico to try it. I feel it is the best solution in the market, at least here in Mexico. My message to customers here is to try it and they'll never be disappointed with this magic box.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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SaurabhPal
Technical Specialist - Network & Security at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
Easy to use, simple to install, and offers good technical support
Pros and Cons
  • "The solution is easy to install. It's a straightforward process."
  • "Currently, the product offers everything we need. I can't recall any features that may be lacking."

What is most valuable?

The load balancing is very good.

The tech support is helpful and knowledgeable.

Everything is okay within the solution. It works well.

The product offers pretty good security.

The solution is easy to install. It's a straightforward process.

The interface is excellent.

We've found the product overall to be simple and easy to use.

What needs improvement?

Currently, the product offers everything we need. I can't recall any features that may be lacking.

For how long have I used the solution?

I've only used the solution for one year. In comparison, I've used Radware for three years.

What do I think about the stability of the solution?

We've had the solution installed for a year now and it is working as it should. There aren't bugs or glitches. It doesn't crash or freeze. We find it stable and reliable. It's been a good experience so far.

What do I think about the scalability of the solution?

The product can scale quite well. We haven't had any issues. If a company needs to expand it out, they should be able to do so without trouble.

Right now, I'm the only one at the office who uses the product.

How are customer service and technical support?

I've been in contact with technical support in the past. So far, I've been happy with their level of service. They have been very helpful and responsive overall. I don't have any complaints.

Which solution did I use previously and why did I switch?

We also use Radware, which we've used a bit longer.

How was the initial setup?

The initial setup isn't too complex. We can handle the process pretty well. It's straightforward. I consider it to be pretty easy. There's no difficulties during the instllation.

What other advice do I have?

I'm not sure of which version of the solution we're using right now. I have a few customers who are using it, and they may be using different solutions.

I'd recommend the solution. Our customers seem to be very happy with it.

Overall, I would rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
IT manager at a university with 1,001-5,000 employees
Real User
Stable internet management and access but the scalability needs improvement
Pros and Cons
  • "For now, it's stable."
  • "It doesn't have the bonding capability feature."

What is our primary use case?

We are using this solution for internet management. We have approximately eight incoming ISP lines. All of the ISP lines go to the load balancer.

We use it for normal internet access.

What needs improvement?

It doesn't have the bonding capability feature.

I would like to see the bonding capability feature included and it should be easier to upgrade. The capacity that we currently have is 2G. 

If we could upgrade it using the same device, we could upgrade it twice without changing the hardware, that would be easier for us.

It should be scalable without changing the hardware.

For how long have I used the solution?

We have been using this solution for approximately six years.

We are using the same version that we have been using for the last six years.

What do I think about the stability of the solution?

For now, it's stable.

What do I think about the scalability of the solution?

Currently, it is not scalable. We have already reached our limit.

We were supposed to increase our capacity to four gigs, but now we are one gig. To upgrade, we would have to go with all new hardware.

We have approximately 2,000 users in our organization.

How are customer service and technical support?

So far, we have not had any problems.

Which solution did I use previously and why did I switch?

Previously, we did not use another solution. Loadbalancer.org is the only one that I have used.

What about the implementation team?

The installation was completed through our vendors.

The installation was easy, not very difficult. It is easy to install.

What other advice do I have?

We are planning to change to another load balancer with the bonding capability feature. 

I would recommend this solution to others, but it would be better if it had the bonding capability.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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